I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

--
Chris Green

wrote:
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

I went in to one for the first time last week... they work in the same
way as Argos, you go in, browse the catalog and write down the part
numbers of what you want on a form (or you can save time on that step by
bringing the part numbers of the items you want) take it to the skilled
operative at the counter who invoices it and takes your payment, you
then wait for another skilled operative to shout your 'number' (thats on
your invoice) who then gives you the things you ordered.

All the things I wanted were in stock, they were common items though so
I cant comment on the availability of all their stock.

wrote in message
...
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

Exactly like Argos.
They have counters like Argos with leaflets you fill in.
Take it to the counter and pay, then someone will shout your order number
from another counter.
Mine (Glasgow) has always been empty when I go so hopefully they won't
decide its not viable and pack up as the prices are great.

Tony wrote:
wrote in message
...
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

Exactly like Argos.
They have counters like Argos with leaflets you fill in.
Take it to the counter and pay, then someone will shout your order number
from another counter.
Mine (Glasgow) has always been empty when I go so hopefully they won't
decide its not viable and pack up as the prices are great.

Thanks all, just what I wanted to know.

--
Chris Green

On 2007-05-04 09:55:51 +0100, said:

I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

It's like Argos, complete with chavs. I found it very inconvenient and
time consuming to use and probably will not repeat the exercise.


Also what do the trade counters hold in stock - all the immediate
delivery items or what?

An arbitrary set of stuff. You may or may not be lucky.

In article ,
writes
Tony wrote:
wrote in message
...
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

Exactly like Argos.
They have counters like Argos with leaflets you fill in.
Take it to the counter and pay, then someone will shout your order number
from another counter.
Mine (Glasgow) has always been empty when I go so hopefully they won't
decide its not viable and pack up as the prices are great.

Thanks all, just what I wanted to know.

They'll want your postcode even if you just want a pack of screws. If you
prefer they will just enter the postcode of their store, after a bit of
persuasion.
--
fred
Plusnet - I hope you like vanilla

"Cuprager" wrote in message
...
wrote:
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

I went in to one for the first time last week... they work in the same way
as Argos, you go in, browse the catalog and write down the part numbers of
what you want on a form (or you can save time on that step by bringing the
part numbers of the items you want) take it to the skilled operative at
the counter who invoices it and takes your payment, you then wait for
another skilled operative to shout your 'number' (thats on your invoice)
who then gives you the things you ordered.

All the things I wanted were in stock, they were common items though so I
cant comment on the availability of all their stock.

I have a feeling you were being slightly sarcastic when you said skilled
operatives? Can I just put in a plug for the staff at the Reading Screwfix -
I have alwalys found them both knowledgeable and helpful, and they have on a
number of occasions steered me away from clever purchasing decisions (10
packs of 10 when I only wanted 10) etc.

Andy

wrote in message
...
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

--
Chris Green

Like Argos - form filling and waiting and waiting. I've used the new one at
Croydon a couple of times, but taking into account traffic congestion and
the in store time, I've decided it's better to pay the delivery charge and
wait a day for a delivery!

Peter

"Peter Andrews" wrote in message
news

wrote in message
...
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

--
Chris Green

Like Argos - form filling and waiting and waiting. I've used the new one
at Croydon a couple of times, but taking into account traffic congestion
and the in store time, I've decided it's better to pay the delivery charge
and wait a day for a delivery!

That is exactly why I have started using the trade counter. What a waste of
a day waiting in for a signed package.
Plus my last 2 deliveries had the wrong goods in them which was another day
wasted waiting in for a package especially if you are in the middle of a job
which I'd hazard a guess most folk are in when they need something from
Screwfix.

On Fri, 04 May 2007 11:00:53 GMT someone who may be fred
wrote this:-

They'll want your postcode even if you just want a pack of screws. If you
prefer they will just enter the postcode of their store, after a bit of
persuasion.

I always respond to shop staff who ask me such a question that it is
none of their business. If they insist then they can keep their
goods.


--
David Hansen, Edinburgh
I will *always* explain revoked encryption keys, unless RIP prevents me
http://www.opsi.gov.uk/acts/acts2000/00023--e.htm#54

fred wrote:
They'll want your postcode even if you just want a pack of screws. If you
prefer they will just enter the postcode of their store, after a bit of
persuasion.

What grounds do they have for collecting that information, under the
data protection act?

Alex

On 04 May 2007 08:55:51 GMT, wrote:

I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

Like Argos as already said but don't be surprised if half the stuff
you want is "still on the lorry" or somesuch. (

In article ,
David Hansen wrote:
They'll want your postcode even if you just want a pack of screws. If
you prefer they will just enter the postcode of their store, after a
bit of persuasion.

I always respond to shop staff who ask me such a question that it is
none of their business. If they insist then they can keep their
goods.

It depends on the seller. Most trade places do require a valid address
these days. You then get a printed receipt that the taxman can't argue
with. Horses for courses I suppose.

--
*Sleep with a photographer and watch things develop

Dave Plowman London SW
To e-mail, change noise into sound.

On Fri, 04 May 2007 13:35:27 +0100, David Hansen
wrote:

|!On Fri, 04 May 2007 11:00:53 GMT someone who may be fred
wrote this:-
|!
|!They'll want your postcode even if you just want a pack of screws. If you
|!prefer they will just enter the postcode of their store, after a bit of
|!persuasion.
|!
|!I always respond to shop staff who ask me such a question that it is
|!none of their business. If they insist then they can keep their
|!goods.

My general reply to shops wanting personal information is: "I get enough
Junk Mail anyhow, why should I want yours"
Hasn't failed yet :-) .
--
Dave Fawthrop sf hyphenologist.co.uk 165 *Free* SF ebooks.
165 Sci Fi books on CDROM, from Project Gutenberg
http://www.gutenberg.org/wiki/Main_Page Completely Free to any
address in the UK. Contact me on the *above* email address.

EricP wrote:
On 04 May 2007 08:55:51 GMT, wrote:

I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

Like Argos as already said but don't be surprised if half the stuff
you want is "still on the lorry" or somesuch. (

I never thought I'd find myself defending Argos but - ou can order and
reserve/pay online for collection at the local store. Or you can visit and
order then pay via credit-card at a touch-screen console - no need for those
paper pads and matchstick-size ballpoint pens any more.

--
LSR

Huge wrote:

They'll want your postcode even if you just want a pack of screws. If you
prefer they will just enter the postcode of their store, after a bit of
persuasion.

I learned the postcode of the Town Hall years ago, for this very purpose.

Heh, I use the post code of a "Top Seekrit Gummint Installation".

On Fri, 4 May 2007 14:23:21 +0100, "LSR" wrote:

EricP wrote:
On 04 May 2007 08:55:51 GMT, wrote:

I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?

Like Argos as already said but don't be surprised if half the stuff
you want is "still on the lorry" or somesuch. (

I never thought I'd find myself defending Argos but - ou can order and
reserve/pay online for collection at the local store. Or you can visit and
order then pay via credit-card at a touch-screen console - no need for those
paper pads and matchstick-size ballpoint pens any more.

In the last few months Argos have started operating a just-in-time
delivery policy to keep store stock levels at a minimum. Twice in
recent months I have reserved items online and when collecting been
told they are on the lorry and something about the computer counting
goods in transit as at the store before 5pm on each day.

I no longer reserve or use Argos unless collecting the next day.

In message , Dave Fawthrop
wrote
On Fri, 04 May 2007 13:35:27 +0100, David Hansen
wrote:

|!On Fri, 04 May 2007 11:00:53 GMT someone who may be fred
wrote this:-
|!
|!They'll want your postcode even if you just want a pack of screws. If you
|!prefer they will just enter the postcode of their store, after a bit of
|!persuasion.
|!
|!I always respond to shop staff who ask me such a question that it is
|!none of their business. If they insist then they can keep their
|!goods.

My general reply to shops wanting personal information is: "I get enough
Junk Mail anyhow, why should I want yours"
Hasn't failed yet :-) .

Not screwfix, but when paying for goods recently I was asked "Do you
have an email address"?

I politely just gave the one word answer "Yes"

It was 20 seconds before the shop assistant realised that I wasn't going
to give her any more information on the subject

--
Alan
news2006 {at} amac {dot} f2s {dot} com

On 2007-05-04 16:26:28 +0100, Alan said:

In message , Dave Fawthrop
wrote
On Fri, 04 May 2007 13:35:27 +0100, David Hansen
wrote:

|!On Fri, 04 May 2007 11:00:53 GMT someone who may be fred
wrote this:-
|!
|!They'll want your postcode even if you just want a pack of screws. If you
|!prefer they will just enter the postcode of their store, after a bit of
|!persuasion.
|!
|!I always respond to shop staff who ask me such a question that it is
|!none of their business. If they insist then they can keep their
|!goods.

My general reply to shops wanting personal information is: "I get enough
Junk Mail anyhow, why should I want yours"
Hasn't failed yet :-) .

Not screwfix, but when paying for goods recently I was asked "Do you
have an email address"?

I politely just gave the one word answer "Yes"

It was 20 seconds before the shop assistant realised that I wasn't
going to give her any more information on the subject

Nice.

On May 4, 4:49 pm, Andy Hall wrote:
On 2007-05-04 16:26:28 +0100, Alan said:





In message , Dave Fawthrop
wrote
On Fri, 04 May 2007 13:35:27 +0100, David Hansen
wrote:

|!On Fri, 04 May 2007 11:00:53 GMT someone who may be fred
wrote this:-
|!
|!They'll want your postcode even if you just want a pack of screws. If you
|!prefer they will just enter the postcode of their store, after a bit of
|!persuasion.
|!
|!I always respond to shop staff who ask me such a question that it is
|!none of their business. If they insist then they can keep their
|!goods.

My general reply to shops wanting personal information is: "I get enough
Junk Mail anyhow, why should I want yours"
Hasn't failed yet :-) .

Not screwfix, but when paying for goods recently I was asked "Do you
have an email address"?

I politely just gave the one word answer "Yes"

It was 20 seconds before the shop assistant realised that I wasn't
going to give her any more information on the subject

Nice.- Hide quoted text -

- Show quoted text -

The Cambridge store does not carry the bigger items (they told me).
Big stuff is sent by post, so for that there is no advantage in going
to the counter - the delivery charge is the same as via the
internet.

The staff here were polite happy and friendly.

Robert

wrote:
I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

Also what do the trade counters hold in stock - all the immediate
delivery items or what?


One other point further to all the other replies - if you wish to return
anything purchased at a trade counter they insist you take it back to
that counter rather than collect in the normal way. This once caused me
a bit of a problem.

Peter

Andy Hall wrote:
On 2007-05-04 09:55:51 +0100, said:

I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

It's like Argos, complete with chavs. I found it very inconvenient
and time consuming to use and probably will not repeat the exercise.

You don't mean - they have an Elizabeth Duke section????


--
Dave
The Medway Handyman
www.medwayhandyman.co.uk
01634 717930
07850 597257

On 2007-05-04 18:49:08 +0100, "The Medway Handyman"
said:

Andy Hall wrote:
On 2007-05-04 09:55:51 +0100, said:

I'm a long time regular Screwfix customer but haven't used one of
their trade counters before.

What do I need - just a list of Screwfix ID numbers for the things I
want to buy and hand that over the counter or do I have to fill in a
little form like at Argos, or what?

It's like Argos, complete with chavs. I found it very inconvenient
and time consuming to use and probably will not repeat the exercise.

You don't mean - they have an Elizabeth Duke section????

As good as....

Stock codes 34071, 32712 for example

On May 4, 7:17 pm, Andy Hall wrote:

You don't mean - they have an Elizabeth Duke section????

As good as....

Stock codes 34071, 32712 for example

I thought you were going to suggest...

http://www.screwfix.com/app/sfd/cat/pro.jsp?id=12281

Mathew ;-)

On Fri, 04 May 2007 14:24:22 +0100, Steve Firth wrote:

Heh, I use the post code of a "Top Seekrit Gummint Installation".

Gwan, share it with us ;-)

--
John Stumbles

Bob the builder - it'll cost 'yer
Bob the builder - loadsa dosh

In article , Huge
uch.invalid writes
On 2007-05-04, fred wrote:
In article ,
writes
They'll want your postcode even if you just want a pack of screws. If you
prefer they will just enter the postcode of their store, after a bit of
persuasion.

I learned the postcode of the Town Hall years ago, for this very purpose.

Seems a bit harsh on the Council though, if you tell them to use their own
postcode they might just get the message that their spamming is
unwelcome . . . . . well we can all dream I s'pose.
--
fred
Plusnet - I hope you like vanilla

John Stumbles wrote:

On Fri, 04 May 2007 14:24:22 +0100, Steve Firth wrote:

Heh, I use the post code of a "Top Seekrit Gummint Installation".

Gwan, share it with us ;-)

http://tinyurl.com/238lbf

On 2007-05-04 23:50:33 +0100, Mathew Newton said:

On May 4, 7:17 pm, Andy Hall wrote:

You don't mean - they have an Elizabeth Duke section????

As good as....

Stock codes 34071, 32712 for example

I thought you were going to suggest...

http://www.screwfix.com/app/sfd/cat/pro.jsp?id=12281

Mathew ;-)

The wouldn't be fair on olive. She hasn't done anything.....

Does any one have the tel no. for the Cambridge store? I tried to get
it from the web and from screwfix but they cannot give it out!

The item I want is not available through mail order (sold out) but
might be in a store but Screwfix can't check on their system or even
find out for me. Not impressed with the customer service on this
issue.

In article . com,
wrote:
Does any one have the tel no. for the Cambridge store? I tried to get
it from the web and from screwfix but they cannot give it out!

The item I want is not available through mail order (sold out) but
might be in a store but Screwfix can't check on their system or even
find out for me. Not impressed with the customer service on this
issue.

I'm not really surprised - there's probably no procedure in place for
answering phone calls at the counters. And I'd not be happy if I had to
wait while a checkout person answered the phone.

But you'd have though their central computer would have an idea of stock
held at each branch - although it might not be updated immediately. Even
Maplin manage this. ;-)

--
*Beauty is in the eye of the beer holder *

Dave Plowman London SW
To e-mail, change noise into sound.

Dave Plowman (News) wrote:

In article . com,
wrote:
Does any one have the tel no. for the Cambridge store? I tried to get
it from the web and from screwfix but they cannot give it out!

The item I want is not available through mail order (sold out) but
might be in a store but Screwfix can't check on their system or even
find out for me. Not impressed with the customer service on this
issue.

I'm not really surprised - there's probably no procedure in place for
answering phone calls at the counters. And I'd not be happy if I had to
wait while a checkout person answered the phone.

But you'd have though their central computer would have an idea of stock
held at each branch - although it might not be updated immediately. Even
Maplin manage this. ;-)

So I noticed yesterday do B&Q. It told me no store within 50miles had
the required item(s). Never mind, the local Machine Mart had a choice,
not to mention their staff are much more informed than many at B&Q. I
went in a couple of months ago for a set of needle files, couldn't find
any, asked and the guy cracked open a box that had come in that day and
apologised profusely that they hadn't figured out where to display them.

Peter
--
Add my middle initial to email me. It has become attached to a country
www.the-brights.net

In message . com,
writes
Does any one have the tel no. for the Cambridge store? I tried to get
it from the web and from screwfix but they cannot give it out!

The item I want is not available through mail order (sold out) but
might be in a store but Screwfix can't check on their system or even
find out for me. Not impressed with the customer service on this
issue.


Despite the policy, if you speak nicely to the staff at the trade
counter, they'll give you a card with their number on. It's called the
Key Customer Telephone Number. I Use it all the time as the trade
counter is the other side of town.
--
Regards
Phil