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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Phones - Caller i/d (a bit OT)
My daughter wants a new DCT phone and would like caller identification. Been
reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? |
#2
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
John wrote:
My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? My cordless phones display all UK landline and mobile numbers unless they're withheld. If a caller from foreignland is trying to scam me/get me to buy a mobile phone it says "out of area". Si |
#3
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
"Mungo "Two Sheds" Toadfoot" wrote in message ... John wrote: My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? My cordless phones display all UK landline and mobile numbers unless they're withheld. If a caller from foreignland is trying to scam me/get me to buy a mobile phone it says "out of area". You're lucky. Most networks are incapable of telling the difference between "customer withheld" and "lost somewhere by the network". Si |
#4
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
In article , Mungo "Two Sheds"
Toadfoot wrote: If a caller from foreignland is trying to scam me/get me to buy a mobile phone it says "out of area". We get an irregular alternation of "Out of area", "Withheld", and "Unavailable" when the mother-in-law phones from Belgorod (Russia-Ukraine border). Can't see any pattern to why it gives each message. -- Aidan Aberdeen, Scotland Written at Mon, 20 Nov 2006 08:07 GMT, but posted later. |
#5
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
John wrote:
My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? Oh...and it displays 0845 (etc) numbers too. |
#6
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
"Mungo "Two Sheds" Toadfoot" wrote in message ... John wrote: My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? Oh...and it displays 0845 (etc) numbers too. The system allows for the use of 'presentation' numers instead of the real number. A displayed 0845 number will be the one that has been deliberately presented to you, as no-one actually dials out from an 0845 number. This system is used by corporates who want all of their outgoing calls presented as coming from the one number. This is so that people don't ring back to the outgoing operator who just happens to be sitting at the desk that your call came from tim |
#7
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
tim(yet another new home) wrote:
"Mungo "Two Sheds" Toadfoot" wrote in message ... John wrote: My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? Oh...and it displays 0845 (etc) numbers too. The system allows for the use of 'presentation' numers instead of the real number. A displayed 0845 number will be the one that has been deliberately presented to you, as no-one actually dials out from an 0845 number. This system is used by corporates who want all of their outgoing calls presented as coming from the one number. This is so that people don't ring back to the outgoing operator who just happens to be sitting at the desk that your call came from Nice bit of information there :-) Many thanks, Dave |
#8
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
"John" wrote in message ... My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? The only information sent by the phone company is the phone number or a code to indicate the number is "unavailable", "withheld" etc. Your phone, will then look through its own address book and try to match the incoming number with a name. If it finds a match then it displays the name. If no match is found then it displays the number. So they work just like a mobile phone would. Chris |
#9
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
In message , John
wrote My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? With BT, when presented by the caller the telephone number is displayed. If the number is withheld then 'Withheld' is displayed. Most junk calls that I get now come from aboard and the display just shows 'International'. My display unit can display names but this is a function of my own equipment changing programmed numbers to names. -- Alan news2006 {at} amac {dot} f2s {dot} com |
#10
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Phones - Caller i/d (a bit OT)
On Sun, 19 Nov 2006 12:35:53 +0000, Alan wrote:
In message , John wrote My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? With BT, when presented by the caller the telephone number is displayed. If the number is withheld then 'Withheld' is displayed. Most junk calls that I get now come from aboard and the display just shows 'International'. My display unit can display names but this is a function of my own equipment changing programmed numbers to names. My BT phone shows "Private" rather than "witheld " but that might be down to my Binatone cordless phone setup. .Otherwise either numbers are shown or the name of the caller if it is my phone's Memory |
#11
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Phones - Caller i/d (a bit OT)
Stuart wrote:
Is it reliable? With BT, when presented by the caller the telephone number is displayed. If the number is withheld then 'Withheld' is displayed. Most junk calls that I get now come from aboard and the display just shows 'International'. For me that's quite useful. If I get an international call displayed on the unit, I pick up the handset and *wait* until the other caller speaks before making any sound. If it is a genuine international call I will respond, if it is a 'congratulations, you have won blah..' tape i will drop, if it is silence I will hold until they cut off (10 seconds or so off *their* phone bill) If you make a sound when you pick up the call, then the calling centre routes the call to a human who you really don't want to talk to. -- Adrian C |
#12
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Phones - Caller i/d (a bit OT)
In message , Adrian C
wrote Stuart wrote: Is it reliable? With BT, when presented by the caller the telephone number is displayed. If the number is withheld then 'Withheld' is displayed. Most junk calls that I get now come from aboard and the display just shows 'International'. For me that's quite useful. If I get an international call displayed on the unit, I pick up the handset and *wait* until the other caller speaks before making any sound. I let the answerphone respond to these 'international' calls. Unfortunately these *******s have a habit of using an automated message to fill up the message space in the answerphone. I've recently had six calls in the space of half an hour all leaving a two minute repeating message ' Congratulations you have won ..............just phone this (premium rate?) number to claim your prize" -- Alan news2006 {at} amac {dot} f2s {dot} com |
#13
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
On Sun, 19 Nov 2006 14:50:32 +0000, Adrian C wrote:
For me that's quite useful. If I get an international call displayed on the unit, I pick up the handset and *wait* until the other caller speaks before making any sound. I don't say anything until the reciever is at my ear for all calls. If there is no background noise, just silence, I don't say anything. What happens next depends on the mood I'm in. Sometimes I wait the 10 seconds or so until the call centers equipment finally finds a free operator and connects me to them. I then only say "hello" a few seconds after each time they have finished speaking. Other times I just place the reciever next to me and carry on with what ever I was doing, ignoring the little voice saying "hello? hello?". Can take quite a long time before they give up, Iike this one as if the CCO is trying to talk to me they aren't annoying someone else. If you make a sound when you pick up the call, then the calling centre routes the call to a human who you really don't want to talk to. I don't think that happens. Silent calls are just the call centre kit dialing calls before there is an operator free to take the call the moment it is answered (if it is). Having a CCO not talking to someone costs money. -- Cheers Dave. pam is missing e-mail |
#14
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
Dave Liquorice wrote:
If you make a sound when you pick up the call, then the calling centre routes the call to a human who you really don't want to talk to. I don't think that happens. Silent calls are just the call centre kit dialing calls before there is an operator free to take the call the moment it is answered (if it is). Having a CCO not talking to someone costs money. I must be plagued with different operators than you ;-) I get a few of these a month, and previously when I have said "hello" an operator has either responded back, or the line drops immediately. Now I say nothing and wait for someone to make the first move. They never do, silence and the line drops ;-) -- Adrian C |
#15
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Phones - Caller i/d (a bit OT)
In message om, Dave
Liquorice writes If you make a sound when you pick up the call, then the calling centre routes the call to a human who you really don't want to talk to. I don't think that happens. Silent calls are just the call centre kit dialing calls before there is an operator free to take the call the moment it is answered (if it is). Having a CCO not talking to someone costs money. Which is why I always tell them to wait a minute while I go and get the householder .... and see how long it takes for them to drop the line -- geoff |
#16
Posted to uk.d-i-y
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Phones - Caller i/d (a bit OT)
"Alan" wrote in message ... In message , John wrote My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? With BT, when presented by the caller the telephone number is displayed. If the number is withheld then 'Withheld' is displayed. Most junk calls that I get now come from aboard and the display just shows 'International'. I received a spate of 'silent calls' and some displaying the word 'INTERNATIONAL' too; eventually one of the calls conected to a guy claiming in an almost unitelligible accent to represent 'INTERNATIONAL ... SURVEYS (Ltd?) of Grenada (in the Carribean). I'm assuming that 'INTERNATIONAL' was the same outfit with the 'silent calls' and that my Phone's LCD panel wasn't long enough - perish the thought that they'd thought through the misleading title and tried to entice folks into answering ... ! Complaints to TPS evoked a response ;- 'International Surveys are seeking your opinion and not directly trying to sell you anything - nothing we can do!' ( I paraphrased ). My display unit can display names but this is a function of my own equipment changing programmed numbers to names. True. -- Alan news2006 {at} amac {dot} f2s {dot} com |
#17
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Phones - Caller i/d (a bit OT)
"Brian Sharrock" wrote in message ... "Alan" wrote in message ... In message , John wrote My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? With BT, when presented by the caller the telephone number is displayed. If the number is withheld then 'Withheld' is displayed. Most junk calls that I get now come from aboard and the display just shows 'International'. I received a spate of 'silent calls' and some displaying the word 'INTERNATIONAL' too; eventually one of the calls conected to a guy claiming in an almost unitelligible accent to represent 'INTERNATIONAL ... SURVEYS (Ltd?) of Grenada (in the Carribean). I'm assuming that 'INTERNATIONAL' was the same outfit with the 'silent calls' and that my Phone's LCD panel wasn't long enough No, A name is never transmitted to your phone. Only a calling number or the withheld/unknown/etc code. This is then converted to a name by your phone. tim |
#18
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Phones - Caller i/d (a bit OT)
"tim(yet another new home)" wrote in message ... "Brian Sharrock" wrote in message ... "Alan" wrote in message ... In message , John wrote My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? Is it reliable? With BT, when presented by the caller the telephone number is displayed. If the number is withheld then 'Withheld' is displayed. Most junk calls that I get now come from aboard and the display just shows 'International'. I received a spate of 'silent calls' and some displaying the word 'INTERNATIONAL' too; eventually one of the calls conected to a guy claiming in an almost unitelligible accent to represent 'INTERNATIONAL ... SURVEYS (Ltd?) of Grenada (in the Carribean). I'm assuming that 'INTERNATIONAL' was the same outfit with the 'silent calls' and that my Phone's LCD panel wasn't long enough No, A name is never transmitted to your phone. Only a calling number or the withheld/unknown/etc code. This is then converted to a name by your phone. tim Hmm ? My 'phone doesn't have an alphastring of 'INTERNATIONAL' anywhere in it's library of names .... examines handset ( six stored in total with alphastrings of WORK, MOBILE, DOCTOR etc. ). What is the source for 'INTERNATIONAL' ? {Philips DECT ... model not discernable } -- Brian |
#19
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Phones - Caller i/d (a bit OT)
In article ,
"Brian Sharrock" writes: Hmm ? My 'phone doesn't have an alphastring of 'INTERNATIONAL' anywhere in it's library of names .... examines handset ( six stored in total with alphastrings of WORK, MOBILE, DOCTOR etc. ). What is the source for 'INTERNATIONAL' ? {Philips DECT ... model not discernable } BT sends it in the name field of the callerid for international calls, and also sets the unavailable flag. Other strings I've seen turn up in there are PAYPHONE, WITHHELD (matches the withheld flag), UNAVAILABLE (matches the unavailable flag, except when international), OPERATOR. -- Andrew Gabriel |
#20
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Phones - Caller i/d (a bit OT)
On Sun, 19 Nov 2006 16:19:58 GMT, "Brian Sharrock"
wrote: Hmm ? My 'phone doesn't have an alphastring of 'INTERNATIONAL' anywhere in it's library of names .... examines handset ( six stored in total with alphastrings of WORK, MOBILE, DOCTOR etc. ). What is the source for 'INTERNATIONAL' ? The phone firmware - also for "unavailable" and "withheld" (which is why different people see different words on different phones - it depends what the manufacturer has put in so withheld may display as "private". CLI is passed in the UK between the first a second ring as a tone burst and comprises only numbers. -- Peter Parry. http://www.wpp.ltd.uk/ |
#21
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Phones - Caller i/d (a bit OT)
In article ,
"Brian Sharrock" writes: I received a spate of 'silent calls' and some displaying the word 'INTERNATIONAL' too It's really annoying BT won't give you the international number. If you divert the call to your mobile, you will get the international number presented. -- Andrew Gabriel |
#22
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Phones - Caller i/d (a bit OT)
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#23
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Phones - Caller i/d (a bit OT)
The message
from James Hawkins contains these words: Does anyone know specifically why they don't do this, or don't at least present the country of origin? I would imagine that the originating country uses a different system to ours and that the data isn't present or not in a form that BT can be arsed to decode. -- Skipweasel Pay no attention to that man behind the curtain. |
#24
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Phones - Caller i/d (a bit OT)
In article , James Hawkins
writes On 19 Nov 2006 16:37:36 GMT, (Andrew Gabriel) wrote: In article , "Brian Sharrock" writes: I received a spate of 'silent calls' and some displaying the word 'INTERNATIONAL' too It's really annoying BT won't give you the international number. Does anyone know specifically why they don't do this, or don't at least present the country of origin? I would like to ignore the International ones as they are 99% marketing but I have relatives abroad so I can't. BT surely knows the country of origin and probably even the originating phone number in most instances these days. Not all "international" calls are really "international". I recently had an "international" call from a company doing a survey, they claimed to be in Lowestoft, I didn't ask them why they appeared to be calling from overseas. On another occasion when I got one, it was from a mate of mine in Cheshire. Knowing he gets about a bit, I asked him where he was calling from, to which he replied "home". Turns out that he had some cheap calls deal with Wanadoo, so they were probably being routed via France. Adrian -- To Reply : replace "news" with "adrian" and "nospam" with "ffoil" Sorry for the rigmarole, If I want spam, I'll go to the shops Every time someone says "I don't believe in trolls", another one dies. |
#25
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Phones - Caller i/d (a bit OT)
On Sun, 19 Nov 2006 21:33:02 GMT, James Hawkins
wrote: Does anyone know specifically why they don't do this, or don't at least present the country of origin? The calls route through a number of countries and the routes change by the minute depending upon bulk traffic costs. The originating country isn't always easy to work out (as CLI information isn't universal). -- Peter Parry. http://www.wpp.ltd.uk/ |
#26
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Phones - Caller i/d (a bit OT)
James Hawkins wrote:
On 19 Nov 2006 16:37:36 GMT, (Andrew Gabriel) wrote: In article , "Brian Sharrock" writes: I received a spate of 'silent calls' and some displaying the word 'INTERNATIONAL' too It's really annoying BT won't give you the international number. Does anyone know specifically why they don't do this, or don't at least present the country of origin? I would like to ignore the International ones as they are 99% marketing but I have relatives abroad so I can't. BT surely knows the country of origin and probably even the originating phone number in most instances these days. AIUI, it's pretty easy to forge the number that's typically sent in the US, for example. |
#27
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Phones - Caller i/d (a bit OT)
On Sun, 19 Nov 2006 10:57:03 GMT, "John"
wrote: My daughter wants a new DCT phone and would like caller identification. Been reading up and it appears that many types of calls do not display the caller. Is this a fact? Yes, many calls using third party handlers such as 18866 or VOIP originated calls will not show caller ID (and in some cases misleading information like "overseas"!). Some places which have a single incoming number, such as Doctors surgeries, often withhold caller ID on outgoing calls from other numbers. They could show something called a presentation number but few do. Some sales organisations show withheld or completely garbage numbers (the latter invariably because of badly configured systems rather than malign intent). Do they only display names where the number and name has been programmed in (like with a mobile?) Yes. or do they display all numbers? Where number information is provided by the exchange. Is it reliable? What do you mean by reliable? For all practical purposes it cannot be spoofed, so if 01442 123456 is displayed the call will be coming from that number or that organisation (if it is a presentation number). A normal caller cannot fool CLID (although VOIP originated calls can appear to in some cases). Will it display all numbers - no, as many calls don't include number information. Is what it says correct - no in that indirect calls and VOIP calls may show as international when they are local (this isn't a fault - the indirect carriers and VOIP suppliers find it cheaper to route calls via overseas links at certain times of the day). Be aware that if your phone service is provided by other than BT some cable operators exchanges still use a different CLID system to the BT one so make sure you get a phone which suits the system you have. However, as it is free and as nearly all DECT phones incorporate it, it is worth having. Don't forget you do have to ask for it to be activated on the line. -- Peter Parry. http://www.wpp.ltd.uk/ |
#28
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Phones - Caller i/d (a bit OT)
On Sun, 19 Nov 2006 12:50:54 +0000, Peter Parry wrote:
snipped . However, as it is free and as nearly all DECT phones incorporate it, it is worth having. Don't forget you do have to ask for it to be activated on the line. Free ONLY with BT Privacy At Home as far as I know . http://tinyurl.com/y3kjdg Stuart |
#29
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Phones - Caller i/d (a bit OT)
John wrote: Do they only display names where the number and name has been programmed in (like with a mobile?) or do they display all numbers? They display all numbers of the person calling, unless that person has deliberately withheld their number. I have had a lot of silent calls to my office but not to my home which is ex-directory, they do indeed display the number calling, this information is also logged, so that information can be used later if these are malicious calls and are admissable in litigation. |
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