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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Gas bill in the wrong units
I posted a topic around a month ago about my gas bill being in hcf
(hundreds of cubic feet) and my gas meter measuring cubic metres. I've just had a revised bill from my gas supplier: they've scrapped all charges over the last two years and recalculated using the correct units. The up-shot is, I've gone from being £1500 in arrears to £250 in arrears (I did suspect my monthly direct debit should have been upped). So, the moral of this tale is: get to understand how your gas bill is calculated. |
#2
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Gas bill in the wrong units
LJMeek wrote: I posted a topic around a month ago about my gas bill being in hcf (hundreds of cubic feet) and my gas meter measuring cubic metres. I've just had a revised bill from my gas supplier: they've scrapped all charges over the last two years and recalculated using the correct units. The up-shot is, I've gone from being £1500 in arrears to £250 in arrears (I did suspect my monthly direct debit should have been upped). So, the moral of this tale is: get to understand how your gas bill is calculated. The moral is check your bill every quarter and don't let it get that far in the first place! MBQ |
#3
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Gas bill in the wrong units
On 15 Sep 2006 06:21:28 -0700, "LJMeek" wrote:
I posted a topic around a month ago about my gas bill being in hcf (hundreds of cubic feet) and my gas meter measuring cubic metres. I've just had a revised bill from my gas supplier: they've scrapped all charges over the last two years and recalculated using the correct units. The up-shot is, I've gone from being £1500 in arrears to £250 in arrears (I did suspect my monthly direct debit should have been upped). So, the moral of this tale is: get to understand how your gas bill is calculated. What's really annoying is that this is a fairly common problem that frequenlty must stand out like a sore thumb but the companies deliberately ignore. Unqualified people like my sister, quite naturally assume that the fitted meter reads in the units you are charged at and why not ? When the later m3 meters were fitted, the companies should have ensured that their records were updated. Only when some chance conversation hi-lights the possibilty does the problem come to light and it is NOT the consumers fault. Andy |
#4
Posted to uk.d-i-y
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Gas bill in the wrong units
I posted a topic around a month ago about my gas bill being in hcf (hundreds of cubic feet) and my gas meter measuring cubic metres. I've just had a revised bill from my gas supplier: they've scrapped all charges over the last two years and recalculated using the correct units. The up-shot is, I've gone from being £1500 in arrears to £250 in arrears (I did suspect my monthly direct debit should have been upped). So, the moral of this tale is: get to understand how your gas bill is calculated. What's really annoying is that this is a fairly common problem that frequenlty must stand out like a sore thumb but the companies deliberately ignore. Unqualified people like my sister, quite naturally assume that the fitted meter reads in the units you are charged at and why not ? When the later m3 meters were fitted, the companies should have ensured that their records were updated. Only when some chance conversation hi-lights the possibilty does the problem come to light and it is NOT the consumers fault. Andy Is there a gas meter that shows units ? doesn't the calorific value change from time to time hence the need to calculate the units used based on volume and calorific value ? Pete |
#5
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Gas bill in the wrong units
Pete Cross wrote: Is there a gas meter that shows units ? doesn't the calorific value change from time to time hence the need to calculate the units used based on volume and calorific value ? Pete Household gas meters measure in imperial (hcf=hundreds of cubic feet) or metric (m³=cubic metres). Both these measurements are volumetric. UK gas bills require that they charge against energy, measured in kWh (kilo-Watt-hours). To convert from the volumetric measurement into energy, the calorific value is used, along with other correction factors. My problem was that I had a metric gas meter and an imperial bill. This resulted in an overbilling of 283% (the ratio between hcf and m³). |
#6
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Gas bill in the wrong units
On 15 Sep 2006 06:21:28 -0700, "LJMeek" wrote:
|I posted a topic around a month ago about my gas bill being in hcf |(hundreds of cubic feet) and my gas meter measuring cubic metres. | |I've just had a revised bill from my gas supplier: they've scrapped all |charges over the last two years and recalculated using the correct |units. | |The up-shot is, I've gone from being ?1500 in arrears to ?250 in |arrears (I did suspect my monthly direct debit should have been upped). | |So, the moral of this tale is: get to understand how your gas bill is |calculated. The moral is: Check all bills. -- Dave Fawthrop dave hyphenologist co uk Google Groups is IME the *worst* method of accessing usenet. GG subscribers would be well advised get a newsreader, say Agent, and a newsserver, say news.individual.net. These will allow them: to see only *new* posts, a killfile, and other goodies. |
#7
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Gas bill in the wrong units
On 15 Sep 2006 07:56:29 -0700, "LJMeek" wrote:
Pete Cross wrote: Is there a gas meter that shows units ? doesn't the calorific value change from time to time hence the need to calculate the units used based on volume and calorific value ? Pete Household gas meters measure in imperial (hcf=hundreds of cubic feet) or metric (m³=cubic metres). Both these measurements are volumetric. UK gas bills require that they charge against energy, measured in kWh (kilo-Watt-hours). To convert from the volumetric measurement into energy, the calorific value is used, along with other correction factors. My problem was that I had a metric gas meter and an imperial bill. This resulted in an overbilling of 283% (the ratio between hcf and m³). Quite so but it is the responsibility of the Gas supplier to know what kind of meter is fitted and not the frequently non-technical consumer. Customer Services must hear this same tale time and time again. I bet the casual attitude wouldn't be the same if the effect was an undercharge. Andy |
#8
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Gas bill in the wrong units
I've just had a revised bill from my gas supplier: they've scrapped all
charges over the last two years and recalculated using the correct units. IIRC suppliers are now only allowed to back-charge 12 months, so you might *still* be getting overcharged. It might be worth referring to the http://www.energywatch.org.uk site for clarification :-) |
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