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Default Gas bill in the wrong units

I posted a topic around a month ago about my gas bill being in hcf
(hundreds of cubic feet) and my gas meter measuring cubic metres.

I've just had a revised bill from my gas supplier: they've scrapped all
charges over the last two years and recalculated using the correct
units.

The up-shot is, I've gone from being £1500 in arrears to £250 in
arrears (I did suspect my monthly direct debit should have been upped).

So, the moral of this tale is: get to understand how your gas bill is
calculated.

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Default Gas bill in the wrong units


LJMeek wrote:
I posted a topic around a month ago about my gas bill being in hcf
(hundreds of cubic feet) and my gas meter measuring cubic metres.

I've just had a revised bill from my gas supplier: they've scrapped all
charges over the last two years and recalculated using the correct
units.

The up-shot is, I've gone from being £1500 in arrears to £250 in
arrears (I did suspect my monthly direct debit should have been upped).

So, the moral of this tale is: get to understand how your gas bill is
calculated.


The moral is check your bill every quarter and don't let it get that
far in the first place!

MBQ

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Default Gas bill in the wrong units

On 15 Sep 2006 06:21:28 -0700, "LJMeek" wrote:

I posted a topic around a month ago about my gas bill being in hcf
(hundreds of cubic feet) and my gas meter measuring cubic metres.

I've just had a revised bill from my gas supplier: they've scrapped all
charges over the last two years and recalculated using the correct
units.

The up-shot is, I've gone from being £1500 in arrears to £250 in
arrears (I did suspect my monthly direct debit should have been upped).

So, the moral of this tale is: get to understand how your gas bill is
calculated.


What's really annoying is that this is a fairly common problem that frequenlty
must stand out like a sore thumb but the companies deliberately ignore.

Unqualified people like my sister, quite naturally assume that the fitted meter
reads in the units you are charged at and why not ? When the later m3 meters
were fitted, the companies should have ensured that their records were updated.

Only when some chance conversation hi-lights the possibilty does the problem
come to light and it is NOT the consumers fault.

Andy
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Default Gas bill in the wrong units


I posted a topic around a month ago about my gas bill being in hcf
(hundreds of cubic feet) and my gas meter measuring cubic metres.

I've just had a revised bill from my gas supplier: they've scrapped all
charges over the last two years and recalculated using the correct
units.

The up-shot is, I've gone from being £1500 in arrears to £250 in
arrears (I did suspect my monthly direct debit should have been upped).

So, the moral of this tale is: get to understand how your gas bill is
calculated.


What's really annoying is that this is a fairly common problem that

frequenlty
must stand out like a sore thumb but the companies deliberately ignore.

Unqualified people like my sister, quite naturally assume that the fitted

meter
reads in the units you are charged at and why not ? When the later m3

meters
were fitted, the companies should have ensured that their records were

updated.

Only when some chance conversation hi-lights the possibilty does the

problem
come to light and it is NOT the consumers fault.

Andy


Is there a gas meter that shows units ? doesn't the calorific value change
from time to time hence the need to calculate the units used based on volume
and calorific value ?

Pete





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Default Gas bill in the wrong units


Pete Cross wrote:


Is there a gas meter that shows units ? doesn't the calorific value change
from time to time hence the need to calculate the units used based on volume
and calorific value ?

Pete


Household gas meters measure in imperial (hcf=hundreds of cubic feet)
or metric (m³=cubic metres). Both these measurements are volumetric.

UK gas bills require that they charge against energy, measured in kWh
(kilo-Watt-hours).

To convert from the volumetric measurement into energy, the calorific
value is used, along with other correction factors.

My problem was that I had a metric gas meter and an imperial bill. This
resulted in an overbilling of 283% (the ratio between hcf and m³).



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Default Gas bill in the wrong units

On 15 Sep 2006 06:21:28 -0700, "LJMeek" wrote:

|I posted a topic around a month ago about my gas bill being in hcf
|(hundreds of cubic feet) and my gas meter measuring cubic metres.
|
|I've just had a revised bill from my gas supplier: they've scrapped all
|charges over the last two years and recalculated using the correct
|units.
|
|The up-shot is, I've gone from being ?1500 in arrears to ?250 in
|arrears (I did suspect my monthly direct debit should have been upped).
|
|So, the moral of this tale is: get to understand how your gas bill is
|calculated.

The moral is: Check all bills.

--
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method of accessing usenet. GG subscribers would be well advised get a
newsreader, say Agent, and a newsserver, say news.individual.net. These
will allow them: to see only *new* posts, a killfile, and other goodies.
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Default Gas bill in the wrong units

On 15 Sep 2006 07:56:29 -0700, "LJMeek" wrote:


Pete Cross wrote:


Is there a gas meter that shows units ? doesn't the calorific value change
from time to time hence the need to calculate the units used based on volume
and calorific value ?

Pete


Household gas meters measure in imperial (hcf=hundreds of cubic feet)
or metric (m³=cubic metres). Both these measurements are volumetric.

UK gas bills require that they charge against energy, measured in kWh
(kilo-Watt-hours).

To convert from the volumetric measurement into energy, the calorific
value is used, along with other correction factors.

My problem was that I had a metric gas meter and an imperial bill. This
resulted in an overbilling of 283% (the ratio between hcf and m³).


Quite so but it is the responsibility of the Gas supplier to know what kind of
meter is fitted and not the frequently non-technical consumer. Customer Services
must hear this same tale time and time again. I bet the casual attitude wouldn't
be the same if the effect was an undercharge.

Andy
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Default Gas bill in the wrong units

I've just had a revised bill from my gas supplier: they've scrapped all
charges over the last two years and recalculated using the correct
units.


IIRC suppliers are now only allowed to back-charge 12 months, so you
might *still* be getting overcharged.

It might be worth referring to the http://www.energywatch.org.uk site
for clarification :-)
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