Anyone ever dealt with these people directly regarding a QCTP for the mini
lathes? They have had my money for over 10 days now and I have no toolpost.
I cannot get anything but a recorder on either phone number, and the only
email they have responded to they said they would get back with me today.
Sounds like I may need to contact the credit card company to dispute
payment.

Jeeeze, Grady! Give 'em time; they're probably working with a slow 'net
browser and haven't found an appropriate drop ship vendor yet.

Bob Swinney
"Grady" wrote in message news:gp_Hd.32$G31.10@okepread05...
Anyone ever dealt with these people directly regarding a QCTP for the mini
lathes? They have had my money for over 10 days now and I have no
toolpost. I cannot get anything but a recorder on either phone number, and
the only email they have responded to they said they would get back with
me today. Sounds like I may need to contact the credit card company to
dispute payment.

Yes........as in;

Yes they are irritating.

Yes, their shipping sucks.

Yes, the product is good though.

I waited forever, and then finally called.....the guy who answered said "Oh
yes, it is going out today, you should have it on Friday"

I couldn't shake the feeling that if I had not called, it would have never
been sent.

Some people are good at producing, some are good at business. This
companies business end sucks (and sucks is way to decent a description), but
their product is great, and I have been happy with it.

Did you call this number? ..... 1-800-337-9140


"Grady" wrote in message news:gp_Hd.32$G31.10@okepread05...
Anyone ever dealt with these people directly regarding a QCTP for the mini
lathes? They have had my money for over 10 days now and I have no
toolpost.
I cannot get anything but a recorder on either phone number, and the only
email they have responded to they said they would get back with me today.
Sounds like I may need to contact the credit card company to dispute
payment.

You know, I would not have a problem with that if someone just said it was
back ordered and it would ship in 10 days or whatever. I guess I have been
in a sales field too long, and know that in my trade this would not fly
while tyring to maintain customer service.


"Robert Swinney" wrote in message
...
Jeeeze, Grady! Give 'em time; they're probably working with a slow 'net
browser and haven't found an appropriate drop ship vendor yet.

Bob Swinney
"Grady" wrote in message
news:gp_Hd.32$G31.10@okepread05...
Anyone ever dealt with these people directly regarding a QCTP for the
mini lathes? They have had my money for over 10 days now and I have no
toolpost. I cannot get anything but a recorder on either phone number,
and the only email they have responded to they said they would get back
with me today. Sounds like I may need to contact the credit card company
to dispute payment.

Yes, I finally got another email today saying it was going out USPS Priority
and I should see it no later than Monday.
"James F. Newell" wrote in message
...
Yes........as in;

Yes they are irritating.

Yes, their shipping sucks.

Yes, the product is good though.

I waited forever, and then finally called.....the guy who answered said
"Oh
yes, it is going out today, you should have it on Friday"

I couldn't shake the feeling that if I had not called, it would have never
been sent.

Some people are good at producing, some are good at business. This
companies business end sucks (and sucks is way to decent a description),
but
their product is great, and I have been happy with it.

Did you call this number? ..... 1-800-337-9140


"Grady" wrote in message
news:gp_Hd.32$G31.10@okepread05...
Anyone ever dealt with these people directly regarding a QCTP for the
mini
lathes? They have had my money for over 10 days now and I have no
toolpost.
I cannot get anything but a recorder on either phone number, and the only
email they have responded to they said they would get back with me today.
Sounds like I may need to contact the credit card company to dispute
payment.