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Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work. |
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#1
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Home Despots -- NEVER again!
I thought I would spread the news about an issue I had with Home Depot
Friday. We had a trenching crew cut a buried feeder to our water pump. It was old direct-burial UF-TW, and I knew the size and length. I decided to go THHN/THHW in a pipe this time to do the job right. I sent an errand boy down to HD with the specs IN WRITING. So, I get a call from the store saying the "woman needs to talk to me." I had spec'd the gauge (#2AWG copper or 1/0 aluminum), the insulation type, the number of conductors, and the length. In writing. She said, "you don't know what you want" (!). Explained to her the load, the length, the application and the ampacity of those two wires I'd spec'd. She said, "Aluminum is against the law -- it's too dangerous -- we don't sell it." Hmmm... I guess the utility companies haven't heard that one yet. OK, lady, do you carry COPPER? "Yes, but it's going to be expensive." Sure... retail copper always is. "If we cut it, you cannot return it." Yep... cut goods, all sales are final. "What do you want, EXACTLY?". #2AWG copper, THHN/THHW, 250', one piece please. So the boy comes back asking for help to unload. Huh? In the bed of the truck is a single spool of about 300lb of 2/0 copper THHN. Spool is a factory spool, sealed, marked "250-feet, 2/0, THHN". WTF? Call the sto "sorry you can't return cut wire". It's not cut, its on a factory sealed spool, and it's NOT what I ordered IN WRITING. "Sorry, we don't accept returns of cut wire." OK, you're getting it back anyway, and I'm calling the credit card folks to report fraud. You're getting it back no matter what, and I'm getting my money back. Plus I'm going to sue the daylights out of you for shutting down my factory while we sort this out. "What's your number; we'll call you back." Now it's 3:30PM. This has been going on since 9:45. Finally the store manager calls back an says, "It's our policy not to accept cut wire back, but we'll do it just this one time." This time, they miraculously had what I'd asked for the first time, and by 4:30, we had our pump back on. Next time you need something from Home Depot -- go to Lowes. LLoyd |
#2
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
Looks like you had two uninformed people, the Home Depot woman and the
"boy", a bad combination. I would be ****ed off, but at both of them. i |
#3
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Home Despots -- NEVER again!
In article , "Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote:
I thought I would spread the news about an issue I had with Home Depot Friday. [snip tale of woe] Next time you need something from Home Depot -- go to Lowes. That's the wrong lesson to take out of this experience. The *right* lesson is that the next time you need specialty electrical supplies, go to an electrical supply house. Not to one of the home centers. |
#4
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Home Despots -- NEVER again!
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#5
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Home Despots -- NEVER again!
On 2010-05-24, Lloyd E. Sponenburgh lloydspinsidemindspring.com wrote:
(Doug Miller) fired this volley in : That's the wrong lesson to take out of this experience. The *right* lesson is that the next time you need specialty electrical supplies, go to an electrical supply house. Not to one of the home centers. That's nice -- an hour one-way to the nearest wholesale electrical supply, 15 minutes to HD or Lowes. There was a time-critical element he Not that it would have taken longer to go to Graybar, after all's said and done. And no... you don't get mad at the errand-boy, Iggy. He's an errand-boy, not an electrician. He had the specs IN WRITING. All the broad at HD had to do was fill the order -- after all, the manager said SHE was a qualified electrician! That does change things, indeed. i |
#6
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Home Despots -- NEVER again!
On 05/24/2010 07:14 AM, Ignoramus13363 wrote:
Looks like you had two uninformed people, the Home Depot woman and the "boy", a bad combination. I would be ****ed off, but at both of them. Why? Did Lloyd say he hired the boy to be informed, or just to be good enough to drive a truck? If he told the kid "give them this here paper and everything will be OK" then it's not the kid's fault in any way shape or form. -- Tim Wescott Control system and signal processing consulting www.wescottdesign.com |
#7
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Home Despots -- NEVER again!
Doug sez:
"That's the wrong lesson to take out of this experience. The *right* lesson is that the next time you need specialty electrical supplies, go to an electrical supply house. Not to one of the home centers." Right on, Doug, right on ! Bob Swinney |
#8
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Home Despots -- NEVER again!
In article , "Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote:
(Doug Miller) fired this volley in : That's the wrong lesson to take out of this experience. The *right* lesson is that the next time you need specialty electrical supplies, go to an electrical supply house. Not to one of the home centers. That's nice -- an hour one-way to the nearest wholesale electrical supply, Where are you, that it's an hour each way to the nearest electrical supply house? 15 minutes to HD or Lowes. And 6+ hours of waiting and arguing before you finally got the right thing. There was a time-critical element he Not that it would have taken longer to go to Graybar, after all's said and done. Which was, after all, exactly my point... |
#9
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
"Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote in message . 3.70... I thought I would spread the news about an issue I had with Home Depot Friday. We had a trenching crew cut a buried feeder to our water pump. It was old direct-burial UF-TW, and I knew the size and length. I decided to go THHN/THHW in a pipe this time to do the job right. I sent an errand boy down to HD with the specs IN WRITING. So, I get a call from the store saying the "woman needs to talk to me." I had spec'd the gauge (#2AWG copper or 1/0 aluminum), the insulation type, the number of conductors, and the length. In writing. She said, "you don't know what you want" (!). Explained to her the load, the length, the application and the ampacity of those two wires I'd spec'd. She said, "Aluminum is against the law -- it's too dangerous -- we don't sell it." Hmmm... I guess the utility companies haven't heard that one yet. OK, lady, do you carry COPPER? "Yes, but it's going to be expensive." Sure... retail copper always is. "If we cut it, you cannot return it." Yep... cut goods, all sales are final. "What do you want, EXACTLY?". #2AWG copper, THHN/THHW, 250', one piece please. So the boy comes back asking for help to unload. Huh? In the bed of the truck is a single spool of about 300lb of 2/0 copper THHN. Spool is a factory spool, sealed, marked "250-feet, 2/0, THHN". WTF? Call the sto "sorry you can't return cut wire". It's not cut, its on a factory sealed spool, and it's NOT what I ordered IN WRITING. "Sorry, we don't accept returns of cut wire." OK, you're getting it back anyway, and I'm calling the credit card folks to report fraud. You're getting it back no matter what, and I'm getting my money back. Plus I'm going to sue the daylights out of you for shutting down my factory while we sort this out. "What's your number; we'll call you back." Now it's 3:30PM. This has been going on since 9:45. Finally the store manager calls back an says, "It's our policy not to accept cut wire back, but we'll do it just this one time." This time, they miraculously had what I'd asked for the first time, and by 4:30, we had our pump back on. Next time you need something from Home Depot -- go to Lowes. LLoyd It was just your turn in the barrel. If not this, then something else. Be glad no blood was spilled and nothing caught on fire. |
#10
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
"Lloyd E. Sponenburgh" wrote: I thought I would spread the news about an issue I had with Home Depot Friday. We had a trenching crew cut a buried feeder to our water pump. It was old direct-burial UF-TW, and I knew the size and length. I decided to go THHN/THHW in a pipe this time to do the job right. I sent an errand boy down to HD with the specs IN WRITING. So, I get a call from the store saying the "woman needs to talk to me." I had spec'd the gauge (#2AWG copper or 1/0 aluminum), the insulation type, the number of conductors, and the length. In writing. She said, "you don't know what you want" (!). Explained to her the load, the length, the application and the ampacity of those two wires I'd spec'd. She said, "Aluminum is against the law -- it's too dangerous -- we don't sell it." Hmmm... I guess the utility companies haven't heard that one yet. OK, lady, do you carry COPPER? "Yes, but it's going to be expensive." Sure... retail copper always is. "If we cut it, you cannot return it." Yep... cut goods, all sales are final. "What do you want, EXACTLY?". #2AWG copper, THHN/THHW, 250', one piece please. So the boy comes back asking for help to unload. Huh? In the bed of the truck is a single spool of about 300lb of 2/0 copper THHN. Spool is a factory spool, sealed, marked "250-feet, 2/0, THHN". WTF? Call the sto "sorry you can't return cut wire". It's not cut, its on a factory sealed spool, and it's NOT what I ordered IN WRITING. "Sorry, we don't accept returns of cut wire." OK, you're getting it back anyway, and I'm calling the credit card folks to report fraud. You're getting it back no matter what, and I'm getting my money back. Plus I'm going to sue the daylights out of you for shutting down my factory while we sort this out. "What's your number; we'll call you back." Now it's 3:30PM. This has been going on since 9:45. Finally the store manager calls back an says, "It's our policy not to accept cut wire back, but we'll do it just this one time." This time, they miraculously had what I'd asked for the first time, and by 4:30, we had our pump back on. Next time you need something from Home Depot -- go to Lowes. LLoyd Sorry, I can't go to Lowe's, they're on my 1 year black list - again. Never ask any questions of big box store personnel, or answer any of their questions. State what you require and that is all. |
#11
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Home Despots -- NEVER again!
"Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote:
I thought I would spread the news about an issue I had with Home Depot Friday. The two Home Depots near me have fairly decent electricians on staff. The down economy of Michigan might have something to do with it. The reason I know they are decent is my brother who is a master electrican worked with them back when he was in the union and he vouched for each of them. I called Home Depot today about a specific mower, they told me they didn't have any except the display model so they can't help me. So I go to the local lawn and garden place and guess what, every model they have is on display ready to fill with oil and gas. So they load the assembled machine (they oiled, fueled and showed me it ran first) on my trailer and then told the guy in back to get another box of that model and put it together for the show room floor. IF Home Depot had one in a box, it would have been 20 dollars less, not having to put it together when I got home was worth it. Getting back to the subject of wire, Home Depot often is less expensive than the local electric house. I don't know if it is a loss leader or what but my brother has got some killer deals on wire their when the market was jumping up and down or Home Depot changed suppliers and cleared stock. Home Depot does some strange things at time. Wes |
#12
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Home Despots -- NEVER again!
Doug Miller wrote: In article , "Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote: I thought I would spread the news about an issue I had with Home Depot Friday. [snip tale of woe] Next time you need something from Home Depot -- go to Lowes. That's the wrong lesson to take out of this experience. The *right* lesson is that the next time you need specialty electrical supplies, go to an electrical supply house. Not to one of the home centers. Wire is not a specialty electrical supply, it is an ordinary commodity. |
#13
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Home Despots -- NEVER again!
Pete C. wrote:
Sorry, I can't go to Lowe's, they're on my 1 year black list - again. Never ask any questions of big box store personnel, or answer any of their questions. State what you require and that is all. Lowe's opened up a hardware store here, a city in America, about a year ago. Everything in the store, from the front door to the exit, is marked equally large in both English and Spanish. I promptly left, and will never return. F*&% Lowe's. Jon |
#14
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Home Despots -- NEVER again!
"Wes" wrote in message ... "Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote: I thought I would spread the news about an issue I had with Home Depot Friday. The two Home Depots near me have fairly decent electricians on staff. The down economy of Michigan might have something to do with it. Here they just hire morons: 1) I needed 9 feet of 14/3 cable to replace a power cord. You have to find an "associate' who has to find another "associate" who is qualified to operate the code-locked wire carousel. After establishing why I needed the said wire and twiddling the said carousel we determined that they run out of the said cable. "It is on order, don't know when it will be in". Walking away I found a 9-foot 14/3 power cable on the shelf 10 feet away complete with a plug... 2) Just after they opened I bought a 15Amp Ridgid circular saw which had a horribly wobbly footplate that could not be put right easily. I returned it the next day only to get into the argument with one of the muppets who insisted that I brought the wrong receipt. They give you two receipts but the "duplicate" does not have the bar code on it. Of course no-one tells you when you pay for the item. After a frank exchange of views on the quality of training of the "associates" she made the exchange. The reason that I still shop there is that RONA *really* sucks... -- Michael Koblic, Campbell River, BC |
#15
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
"Pete C." wrote in message ter.com... " Never ask any questions of big box store personnel, or answer any of their questions. State what you require and that is all. I needed a computer a few years ago. Fastest deal was to buy one from Best Buy. I walked in, looked for a few minutes, and then a sales person walks up and asks me if he can help. I pointed to a computer tower and said I want one of those, then he starts asking me what kind of computing I plan to do, and that if I buy the packaged computer, monitor, keyboard and monitor I will get a better deal, questioning me on RAM and HD size, bla bla bla.... I told him if he wants to keep trying to ask questions, and recommending other items, to find me someone else to help, as I know what I want, I just need someone to find the boxed items on the shelf! He smiled and said, "yes sir!" and started pulling the items off the shelf I asked for. The deal went smoothly after that! Greg |
#16
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Home Despots -- NEVER again!
Michael Koblic wrote:
"Wes" wrote in message ... "Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote: I thought I would spread the news about an issue I had with Home Depot Friday. The two Home Depots near me have fairly decent electricians on staff. The down economy of Michigan might have something to do with it. Here they just hire morons: 1) I needed 9 feet of 14/3 cable to replace a power cord. You have to find an "associate' who has to find another "associate" who is qualified to operate the code-locked wire carousel. After establishing why I needed the said wire and twiddling the said carousel we determined that they run out of the said cable. "It is on order, don't know when it will be in". Walking away I found a 9-foot 14/3 power cable on the shelf 10 feet away complete with a plug... 2) Just after they opened I bought a 15Amp Ridgid circular saw which had a horribly wobbly footplate that could not be put right easily. I returned it the next day only to get into the argument with one of the muppets who insisted that I brought the wrong receipt. They give you two receipts but the "duplicate" does not have the bar code on it. Of course no-one tells you when you pay for the item. After a frank exchange of views on the quality of training of the "associates" she made the exchange. The reason that I still shop there is that RONA *really* sucks... Lowe's is no better. I needed to have a piece of Plexiglas cut to 28.75" x 24.5". I had a slip of paper with those measurements on it which I gave to the ASSociate. The ASSociate ignored the scale built into the machine and marked the plastic, then proceeded to cut it to 28". I told him it was wrong, apparently he was unfamiliar with the concept of decimal fractions. He then started to get another piece of Plexiglas. I pointed out he could trim the 28" to 24.5" and cut the 28.75" in the other axis. Since he had no idea what I meant, I showed him how to put the sheet back in the machine, line it up with the built in scale and cut it to what I needed. I probably violated a dozen company policies by doing this. I haven't been back to Lowe's...and not because that store closed about a year and a half after it opened. David |
#17
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
"David R.Birch" wrote: Michael Koblic wrote: "Wes" wrote in message ... "Lloyd E. Sponenburgh" lloydspinsidemindspring.com wrote: I thought I would spread the news about an issue I had with Home Depot Friday. The two Home Depots near me have fairly decent electricians on staff. The down economy of Michigan might have something to do with it. Here they just hire morons: 1) I needed 9 feet of 14/3 cable to replace a power cord. You have to find an "associate' who has to find another "associate" who is qualified to operate the code-locked wire carousel. After establishing why I needed the said wire and twiddling the said carousel we determined that they run out of the said cable. "It is on order, don't know when it will be in". Walking away I found a 9-foot 14/3 power cable on the shelf 10 feet away complete with a plug... 2) Just after they opened I bought a 15Amp Ridgid circular saw which had a horribly wobbly footplate that could not be put right easily. I returned it the next day only to get into the argument with one of the muppets who insisted that I brought the wrong receipt. They give you two receipts but the "duplicate" does not have the bar code on it. Of course no-one tells you when you pay for the item. After a frank exchange of views on the quality of training of the "associates" she made the exchange. The reason that I still shop there is that RONA *really* sucks... Lowe's is no better. I needed to have a piece of Plexiglas cut to 28.75" x 24.5". I had a slip of paper with those measurements on it which I gave to the ASSociate. The ASSociate ignored the scale built into the machine and marked the plastic, then proceeded to cut it to 28". I told him it was wrong, apparently he was unfamiliar with the concept of decimal fractions. He then started to get another piece of Plexiglas. I pointed out he could trim the 28" to 24.5" and cut the 28.75" in the other axis. Since he had no idea what I meant, I showed him how to put the sheet back in the machine, line it up with the built in scale and cut it to what I needed. I probably violated a dozen company policies by doing this. I haven't been back to Lowe's...and not because that store closed about a year and a half after it opened. David When the big box stores started, they were supplying reasonable cost items to DIYers and small contractors with their primary advantage being a wider selection and longer hours. They have now shifted to supplying a combination of overpriced adequate items and lower priced garbage items to those who don't know any better. It's reached the point that you are often better off entering an online order to McMaster or the like and getting the correct high quality item delivered the next day for nearly the same price. |
#18
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
"Lloyd E. Sponenburgh" wrote: I thought I would spread the news about an issue I had with Home Depot Friday. We had a trenching crew cut a buried feeder to our water pump. It was old direct-burial UF-TW, and I knew the size and length. I decided to go THHN/THHW in a pipe this time to do the job right. I sent an errand boy down to HD with the specs IN WRITING. So, I get a call from the store saying the "woman needs to talk to me." I had spec'd the gauge (#2AWG copper or 1/0 aluminum), the insulation type, the number of conductors, and the length. In writing. She said, "you don't know what you want" (!). Explained to her the load, the length, the application and the ampacity of those two wires I'd spec'd. She said, "Aluminum is against the law -- it's too dangerous -- we don't sell it." Hmmm... I guess the utility companies haven't heard that one yet. OK, lady, do you carry COPPER? "Yes, but it's going to be expensive." Sure... retail copper always is. "If we cut it, you cannot return it." Yep... cut goods, all sales are final. "What do you want, EXACTLY?". #2AWG copper, THHN/THHW, 250', one piece please. So the boy comes back asking for help to unload. Huh? In the bed of the truck is a single spool of about 300lb of 2/0 copper THHN. Spool is a factory spool, sealed, marked "250-feet, 2/0, THHN". WTF? Call the sto "sorry you can't return cut wire". It's not cut, its on a factory sealed spool, and it's NOT what I ordered IN WRITING. "Sorry, we don't accept returns of cut wire." OK, you're getting it back anyway, and I'm calling the credit card folks to report fraud. You're getting it back no matter what, and I'm getting my money back. Plus I'm going to sue the daylights out of you for shutting down my factory while we sort this out. "What's your number; we'll call you back." Now it's 3:30PM. This has been going on since 9:45. Finally the store manager calls back an says, "It's our policy not to accept cut wire back, but we'll do it just this one time." This time, they miraculously had what I'd asked for the first time, and by 4:30, we had our pump back on. Next time you need something from Home Depot -- go to Lowes. My dad has been waiting over six weeks for Lowes to deliver and build the shed he paid for. They just keep putting him off with one lame excuse after another. At least Home Depot had the balls to admit they didn't have a certified contractor to do the work when he talked to them. -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. |
#19
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
"Lloyd E. Sponenburgh" wrote: (Doug Miller) fired this volley in : That's the wrong lesson to take out of this experience. The *right* lesson is that the next time you need specialty electrical supplies, go to an electrical supply house. Not to one of the home centers. That's nice -- an hour one-way to the nearest wholesale electrical supply, 15 minutes to HD or Lowes. There was a time-critical element he Not that it would have taken longer to go to Graybar, after all's said and done. And no... you don't get mad at the errand-boy, Iggy. He's an errand-boy, not an electrician. He had the specs IN WRITING. All the broad at HD had to do was fill the order -- after all, the manager said SHE was a qualified electrician! Then why isn't she working as one? -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. |
#20
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Home Despots -- NEVER again!
On May 24, 9:58*pm, "Michael A. Terrell"
wrote: "Lloyd E. Sponenburgh" wrote: I thought I would spread the news about an issue I had with Home Depot Friday. We had a trenching crew cut a buried feeder to our water pump. *It was old direct-burial UF-TW, and I knew the size and length. *I decided to go THHN/THHW in a pipe this time to do the job right. I sent an errand boy down to HD with the specs IN WRITING. So, I get a call from the store saying the "woman needs to talk to me." I had spec'd the gauge (#2AWG copper or 1/0 aluminum), the insulation type, the number of conductors, and the length. In writing. She said, "you don't know what you want" (!). *Explained to her the load, the length, the application and the ampacity of those two wires I'd spec'd. She said, "Aluminum is against the law -- it's too dangerous -- we don't sell it." *Hmmm... I guess the utility companies haven't heard that one yet. OK, lady, do you carry COPPER? *"Yes, but it's going to be expensive." Sure... retail copper always is. *"If we cut it, you cannot return it.." Yep... cut goods, all sales are final. "What do you want, EXACTLY?". *#2AWG copper, THHN/THHW, 250', one piece please. So the boy comes back asking for help to unload. *Huh? *In the bed of the truck is a single spool of about 300lb of 2/0 copper THHN. Spool is a factory spool, sealed, marked "250-feet, 2/0, THHN". WTF? Call the sto *"sorry you can't return cut wire". *It's not cut, its on a factory sealed spool, and it's NOT what I ordered IN WRITING. *"Sorry, we don't accept returns of cut wire." OK, you're getting it back anyway, and I'm calling the credit card folks to report fraud. *You're getting it back no matter what, and I'm getting my money back. *Plus I'm going to sue the daylights out of you for shutting down my factory while we sort this out. *"What's your number; we'll call you back." Now it's 3:30PM. *This has been going on since 9:45. *Finally the store manager calls back an says, "It's our policy not to accept cut wire back, but we'll do it just this one time." This time, they miraculously had what I'd asked for the first time, and by 4:30, we had our pump back on. Next time you need something from Home Depot -- go to Lowes. * *My dad has been waiting over six weeks for Lowes to deliver and build the shed he paid for. *They just keep putting him off with one lame excuse after another. *At least Home Depot had the balls to admit they didn't have a certified contractor to do the work when he talked to them. -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. We were working on a house at the same time a kitchen contractor working through HD was supposed to install the custom cabinets from HD. They ripped out the old stuff because HD said everything was in so do the demo. When the shipment got dropped they started opening them up to install and over a third of the cabinets were damaged. Of course the range and sink cabinets were damaged. So sorry no home cooking until the replacement shows up in 3 weeks. Karl |
#22
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Home Despots -- NEVER again!
Stu Fields wrote: "Michael A. Terrell" wrote in message m... "Lloyd E. Sponenburgh" wrote: (Doug Miller) fired this volley in : That's the wrong lesson to take out of this experience. The *right* lesson is that the next time you need specialty electrical supplies, go to an electrical supply house. Not to one of the home centers. That's nice -- an hour one-way to the nearest wholesale electrical supply, 15 minutes to HD or Lowes. There was a time-critical element he Not that it would have taken longer to go to Graybar, after all's said and done. And no... you don't get mad at the errand-boy, Iggy. He's an errand-boy, not an electrician. He had the specs IN WRITING. All the broad at HD had to do was fill the order -- after all, the manager said SHE was a qualified electrician! Then why isn't she working as one? -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. Is this in addition to an IQ above room temperature?? Of course, so that leaves you out. -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. |
#23
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Home Despots -- NEVER again!
" wrote: On May 24, 9:58 pm, "Michael A. Terrell" wrote: "Lloyd E. Sponenburgh" wrote: I thought I would spread the news about an issue I had with Home Depot Friday. We had a trenching crew cut a buried feeder to our water pump. It was old direct-burial UF-TW, and I knew the size and length. I decided to go THHN/THHW in a pipe this time to do the job right. I sent an errand boy down to HD with the specs IN WRITING. So, I get a call from the store saying the "woman needs to talk to me." I had spec'd the gauge (#2AWG copper or 1/0 aluminum), the insulation type, the number of conductors, and the length. In writing. She said, "you don't know what you want" (!). Explained to her the load, the length, the application and the ampacity of those two wires I'd spec'd. She said, "Aluminum is against the law -- it's too dangerous -- we don't sell it." Hmmm... I guess the utility companies haven't heard that one yet. OK, lady, do you carry COPPER? "Yes, but it's going to be expensive." Sure... retail copper always is. "If we cut it, you cannot return it." Yep... cut goods, all sales are final. "What do you want, EXACTLY?". #2AWG copper, THHN/THHW, 250', one piece please. So the boy comes back asking for help to unload. Huh? In the bed of the truck is a single spool of about 300lb of 2/0 copper THHN. Spool is a factory spool, sealed, marked "250-feet, 2/0, THHN". WTF? Call the sto "sorry you can't return cut wire". It's not cut, its on a factory sealed spool, and it's NOT what I ordered IN WRITING. "Sorry, we don't accept returns of cut wire." OK, you're getting it back anyway, and I'm calling the credit card folks to report fraud. You're getting it back no matter what, and I'm getting my money back. Plus I'm going to sue the daylights out of you for shutting down my factory while we sort this out. "What's your number; we'll call you back." Now it's 3:30PM. This has been going on since 9:45. Finally the store manager calls back an says, "It's our policy not to accept cut wire back, but we'll do it just this one time." This time, they miraculously had what I'd asked for the first time, and by 4:30, we had our pump back on. Next time you need something from Home Depot -- go to Lowes. My dad has been waiting over six weeks for Lowes to deliver and build the shed he paid for. They just keep putting him off with one lame excuse after another. At least Home Depot had the balls to admit they didn't have a certified contractor to do the work when he talked to them. -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. We were working on a house at the same time a kitchen contractor working through HD was supposed to install the custom cabinets from HD. They ripped out the old stuff because HD said everything was in so do the demo. When the shipment got dropped they started opening them up to install and over a third of the cabinets were damaged. Of course the range and sink cabinets were damaged. So sorry no home cooking until the replacement shows up in 3 weeks. Karl I guess they aren't worried, now that HD and Lowes are the only players in a lot of places. Builder's Square went bankrupt, and 84 lumber disappeared around here. The other places either are too small to offer those services, or only sell to contractors. -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. |
#24
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
Pete C. wrote:
Lowe's is no better. I needed to have a piece of Plexiglas cut to 28.75" x 24.5". I had a slip of paper with those measurements on it which I gave to the ASSociate. The ASSociate ignored the scale built into the machine and marked the plastic, then proceeded to cut it to 28". I told him it was wrong, apparently he was unfamiliar with the concept of decimal fractions. He then started to get another piece of Plexiglas. I pointed out he could trim the 28" to 24.5" and cut the 28.75" in the other axis. Since he had no idea what I meant, I showed him how to put the sheet back in the machine, line it up with the built in scale and cut it to what I needed. I probably violated a dozen company policies by doing this. I haven't been back to Lowe's...and not because that store closed about a year and a half after it opened. David When the big box stores started, they were supplying reasonable cost items to DIYers and small contractors with their primary advantage being a wider selection and longer hours. They have now shifted to supplying a combination of overpriced adequate items and lower priced garbage items to those who don't know any better. It's reached the point that you are often better off entering an online order to McMaster or the like and getting the correct high quality item delivered the next day for nearly the same price. When Builder's Square opened here, two local and two smaller chain hardware stores folded within 6 months. Then BS folded and we had nothing close... until Home Despot opened... David |
#25
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
I have the same reaction, when I get to the front door, and it's
equally English and Spanish for all the signage. -- Christopher A. Young Learn more about Jesus www.lds.org .. "Jon Danniken" wrote in message ... Lowe's opened up a hardware store here, a city in America, about a year ago. Everything in the store, from the front door to the exit, is marked equally large in both English and Spanish. I promptly left, and will never return. F*&% Lowe's. Jon |
#26
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
I just don't understand why you object to a business providing customer
service. when you go to a store in say france, or thailand, or spain, don't you find it helpful that they provide signs in English - why do you have this anti-business reaction? "Stormin Mormon" wrote in message ... I have the same reaction, when I get to the front door, and it's equally English and Spanish for all the signage. -- Christopher A. Young Learn more about Jesus www.lds.org . "Jon Danniken" wrote in message ... Lowe's opened up a hardware store here, a city in America, about a year ago. Everything in the store, from the front door to the exit, is marked equally large in both English and Spanish. I promptly left, and will never return. F*&% Lowe's. Jon |
#27
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
"Michael A. Terrell" wrote: "Lloyd E. Sponenburgh" wrote: Next time you need something from Home Depot -- go to Lowes. My dad has been waiting over six weeks for Lowes to deliver and build the shed he paid for. They just keep putting him off with one lame excuse after another. At least Home Depot had the balls to admit they didn't have a certified contractor to do the work when he talked to them. The last time my dad called Lowes about his shed they told him the Orange County Sherriff had arrested the contractor, and siezed the materials in Orlando. That is several hours away from the jobsite. -- Anyone wanting to run for any political office in the US should have to have a DD214, and a honorable discharge. |
#28
Posted to rec.crafts.metalworking
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Home Despots -- NEVER again!
You live in a very small, intolerant world.
I'm from Vermont, where the signs are almost all in English; occasionally adding French. But I've lived and hardware shopped for years in Africa, China and now the Middle East. I sure appreciate it when some signs are in English, along with the Arabic and Chinese! Otherwise you end up like I did a couple weeks ago in Thuwal, Saudi Arabia. I had to dig thru some construction trash to be able to define "Plywood" and "Washer"... by bringing a sample with me. Let's keep the big problems to finding materials and designing and building stuff.... Regards, Terry King ..On the Red Sea at KAUST.edu.sa Newsletter: http://redseanews.info Community Information: http://redseainfo.info Lowe's opened up a hardware store here, a city in America, about a year ago. Everything in the store, from the front door to the exit, is marked equally large in both English and Spanish. I promptly left, and will never return. F*&% Lowe's. Jon |
#29
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Home Despots -- NEVER again!
On May 24, 5:17*pm, "Jon Danniken"
wrote: Pete C. wrote: Sorry, I can't go to Lowe's, they're on my 1 year black list - again. Never ask any questions of big box store personnel, or answer any of their questions. State what you require and that is all. Lowe's opened up a hardware store here, a city in America, about a year ago. Everything in the store, from the front door to the exit, is marked equally large in both English and Spanish. I promptly left, and will never return. F*&% Lowe's. Jon There are Spanish speaking people in my town. You are welcome to not come here. |
#30
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Home Despots -- NEVER again!
On Sun, 30 May 2010 04:05:54 -0700 (PDT), TerryKing
wrote: You live in a very small, intolerant world. I'm from Vermont, where the signs are almost all in English; occasionally adding French. But I've lived and hardware shopped for years in Africa, China and now the Middle East. I sure appreciate it when some signs are in English, along with the Arabic and Chinese! Otherwise you end up like I did a couple weeks ago in Thuwal, Saudi Arabia. I had to dig thru some construction trash to be able to define "Plywood" and "Washer"... by bringing a sample with me. Let's keep the big problems to finding materials and designing and building stuff.... Regards, Terry King ..On the Red Sea at KAUST.edu.sa Newsletter: http://redseanews.info Community Information: http://redseainfo.info If you are going to live in a country why not learn a bit of the language? John B. Slocomb (johnbslocombatgmaildotcom) |
#31
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Home Despots -- NEVER again!
On Mon, 31 May 2010 12:24:10 +0700, John B. Slocomb
wrote: On Sun, 30 May 2010 04:05:54 -0700 (PDT), TerryKing wrote: You live in a very small, intolerant world. I'm from Vermont, where the signs are almost all in English; occasionally adding French. But I've lived and hardware shopped for years in Africa, China and now the Middle East. I sure appreciate it when some signs are in English, along with the Arabic and Chinese! Otherwise you end up like I did a couple weeks ago in Thuwal, Saudi Arabia. I had to dig thru some construction trash to be able to define "Plywood" and "Washer"... by bringing a sample with me. Let's keep the big problems to finding materials and designing and building stuff.... Regards, Terry King ..On the Red Sea at KAUST.edu.sa Newsletter: http://redseanews.info Community Information: http://redseainfo.info If you are going to live in a country why not learn a bit of the language? John B. Slocomb (johnbslocombatgmaildotcom) Oyforchureh! Gunner, for whom Finnglish was his native language. -- "First Law of Leftist Debate The more you present a leftist with factual evidence that is counter to his preconceived world view and the more difficult it becomes for him to refute it without losing face the chance of him calling you a racist, bigot, homophobe approaches infinity. This is despite the thread you are in having not mentioned race or sexual preference in any way that is relevant to the subject." Grey Ghost |
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