After reading the post by Steve L. I wrote McMaster asking why they
wouldn't sell to individuals overseas. This is what I received from them:


McMaster-Carr only accepts overseas orders from a few long-established customers. We do not sell to private individuals outside of the United States.



Donna


They don't seem to want to explain their position, just "That's the way
it is, live with it". I guess they have plenty of customers here so
they don't have to worry about it.

Jim

Jim,
After I sent my email explaining my disappointment. Please see their reply
below. It is very clear there are no restrictions on nuts and bolts and
common hardware items. They clearly have enough customers and consider their
market position impervious to public opinion. I find this extraordinary
considering the amount of business this company has done with the GSA for so
many years. I am angry over this and every other American that supports our
forces should also feel the same level of outrage. I have no idea what could
be done about this, except inform the public. I am not and never have been a
protester, so I have no idea what else to do, but their position, in view of
all the business given to them by our government, should have an associated
cost.

Steve,

We apologize for any inconvenience our policy may cause you. The United
States government regulates the documentation required for material shipped
outside the US and also controls what material companies are allowed to
export. This is a serious responsibility for any exporter, and we have
chosen to minimize the risks involved in these transactions. We are unable
to ship to private individuals overseas using the APO system. If this is a
military requisition, we must receive the order through proper military
channels.



Valerie



"Jim Chandler" wrote in message
news:cvt8k.7$x65.2@trnddc01...
After reading the post by Steve L. I wrote McMaster asking why they
wouldn't sell to individuals overseas. This is what I received from them:


McMaster-Carr only accepts overseas orders from a few long-established
customers. We do not sell to private individuals outside of the United
States.

Donna


They don't seem to want to explain their position, just "That's the way it
is, live with it". I guess they have plenty of customers here so they
don't have to worry about it.

Jim

For anyone else that wishes to send a comment, their email is below:


Steve

"Jim Chandler" wrote in message
news:cvt8k.7$x65.2@trnddc01...
After reading the post by Steve L. I wrote McMaster asking why they
wouldn't sell to individuals overseas. This is what I received from them:


McMaster-Carr only accepts overseas orders from a few long-established
customers. We do not sell to private individuals outside of the United
States.

Donna


They don't seem to want to explain their position, just "That's the way it
is, live with it". I guess they have plenty of customers here so they
don't have to worry about it.

Jim

Steve Lusardi wrote:
Jim,
After I sent my email explaining my disappointment. Please see their reply
below. It is very clear there are no restrictions on nuts and bolts and
common hardware items. They clearly have enough customers and consider their
market position impervious to public opinion. I find this extraordinary
considering the amount of business this company has done with the GSA for so
many years. I am angry over this and every other American that supports our
forces should also feel the same level of outrage. I have no idea what could
be done about this, except inform the public. I am not and never have been a
protester, so I have no idea what else to do, but their position, in view of
all the business given to them by our government, should have an associated
cost.

Steve,

We apologize for any inconvenience our policy may cause you. The United
States government regulates the documentation required for material shipped
outside the US and also controls what material companies are allowed to
export. This is a serious responsibility for any exporter, and we have
chosen to minimize the risks involved in these transactions. We are unable
to ship to private individuals overseas using the APO system. If this is a
military requisition, we must receive the order through proper military
channels.

Which means "we can't be bothered" or "we can't trust
our employees to do it right".

My little company ships about 40% of our production
overseas. There's nothing excessively difficult or
risky about it.

I never ship anything overseas. (ebay context here)

Any foreign transaction, even if it ends with a payment, which is not
a given, was a headache that definitely was not worthwhile.

I cannot think of any past overseas transaction that I did not regret.

Therefore I say "No Foreign Bidders. No Exceptions".

I would not want to subsidize McMaster Carr's time spent filling out
customs forms and followup phone calls, etc.

Personally I do ship to APO, just out of respect for military, but I
understand why McMaster does not do it, then need to make money and
not **** around with mountains of forms.

i

On Wed, 25 Jun 2008 15:36:04 -0500, Ignoramus27719
wrote:

I never ship anything overseas. (ebay context here)

Any foreign transaction, even if it ends with a payment, which is not
a given, was a headache that definitely was not worthwhile.

I cannot think of any past overseas transaction that I did not regret.

Therefore I say "No Foreign Bidders. No Exceptions".

I would not want to subsidize McMaster Carr's time spent filling out
customs forms and followup phone calls, etc.

Personally I do ship to APO, just out of respect for military, but I
understand why McMaster does not do it, then need to make money and
not **** around with mountains of forms.

i

McMaster ships literally tons of stuff overseas and have a compliance
department just for that.

They just do not want the hassle of any *new* non-US customers
(especially small ones), and no non-US individuals. They have all the
overseas customers they need (big overseas companies, foreign
universities etc. etc.).
Best regards,
Spehro Pefhany
--
"it's the network..." "The Journey is the reward"
Info for manufacturers: http://www.trexon.com
Embedded software/hardware/analog Info for designers: http://www.speff.com

Perhaps some folks should write their congress critters about a
company that gets government contacts but doesn't support our troops…

Jon




On Wed, 25 Jun 2008 13:23:30 -0700, Jim Stewart
wrote:

Steve Lusardi wrote:
Jim,
After I sent my email explaining my disappointment. Please see their reply
below. It is very clear there are no restrictions on nuts and bolts and
common hardware items. They clearly have enough customers and consider their
market position impervious to public opinion. I find this extraordinary
considering the amount of business this company has done with the GSA for so
many years. I am angry over this and every other American that supports our
forces should also feel the same level of outrage. I have no idea what could
be done about this, except inform the public. I am not and never have been a
protester, so I have no idea what else to do, but their position, in view of
all the business given to them by our government, should have an associated
cost.

Steve,

We apologize for any inconvenience our policy may cause you. The United
States government regulates the documentation required for material shipped
outside the US and also controls what material companies are allowed to
export. This is a serious responsibility for any exporter, and we have
chosen to minimize the risks involved in these transactions. We are unable
to ship to private individuals overseas using the APO system. If this is a
military requisition, we must receive the order through proper military
channels.

Which means "we can't be bothered" or "we can't trust
our employees to do it right".

My little company ships about 40% of our production
overseas. There's nothing excessively difficult or
risky about it.
* *
Anything being cooked a second time needs a hot oven.

wrote:
Perhaps some folks should write their congress critters about a
company that gets government contacts but doesn't support our troops…

Jon




On Wed, 25 Jun 2008 13:23:30 -0700, Jim Stewart
wrote:


Steve Lusardi wrote:

Jim,
After I sent my email explaining my disappointment. Please see their reply
below. It is very clear there are no restrictions on nuts and bolts and
common hardware items. They clearly have enough customers and consider their
market position impervious to public opinion. I find this extraordinary
considering the amount of business this company has done with the GSA for so
many years. I am angry over this and every other American that supports our
forces should also feel the same level of outrage. I have no idea what could
be done about this, except inform the public. I am not and never have been a
protester, so I have no idea what else to do, but their position, in view of
all the business given to them by our government, should have an associated
cost.

Steve,

We apologize for any inconvenience our policy may cause you. The United
States government regulates the documentation required for material shipped
outside the US and also controls what material companies are allowed to
export. This is a serious responsibility for any exporter, and we have
chosen to minimize the risks involved in these transactions. We are unable
to ship to private individuals overseas using the APO system. If this is a
military requisition, we must receive the order through proper military
channels.

Which means "we can't be bothered" or "we can't trust
our employees to do it right".

My little company ships about 40% of our production
overseas. There's nothing excessively difficult or
risky about it.

* *
Anything being cooked a second time needs a hot oven.


\Do you have a good, hard, brick wall anywhere near you. Why don't you
just run at it full tilt and ram your heaad into it. You'd probably get
more satisfaction from that than from any of the congresscritters. At
least you'd achieve the expected results. :-)

Jim

"Jim Chandler" wrote in message
news:cvt8k.7$x65.2@trnddc01...
After reading the post by Steve L. I wrote McMaster asking why they
wouldn't sell to individuals overseas. This is what I received from them:


McMaster-Carr only accepts overseas orders from a few long-established
customers. We do not sell to private individuals outside of the United
States.

Donna


They don't seem to want to explain their position, just "That's the way it
is, live with it". I guess they have plenty of customers here so they
don't have to worry about it.

Jim

perhaps you have never seen the problems that come with a violation of ITAR
regulations, intentional or otherwise - not to mention all the other
export/import regulations - this is not a "support the troops" issue, this
is a "your government at work" issue - cut McMaster some slack


** Posted from http://www.teranews.com **

William,
I'm sorry I can't buy that excuse. I deal with ITAR issues everyday. I
understand the rules. It is not rocket science. The process is cumbersome
and at times takes 6 months to accomplish, but there is a list of what
requires the Dept. of State approval and what doesn't and 99% of the entire
McMaster-Carr catalogue is not on that list. So no, I cannot cut this outfit
any slack in this matter. This "IS" a support the troops issue. Please keep
in mind that APO/FPO addresses are domestic. The mail never leaves the
control of either the USPS or the DOD and the recipients are never outside
US Government personnel or facilities.
Steve

"William Noble" wrote in message
...

"Jim Chandler" wrote in message
news:cvt8k.7$x65.2@trnddc01...
After reading the post by Steve L. I wrote McMaster asking why they
wouldn't sell to individuals overseas. This is what I received from
them:


McMaster-Carr only accepts overseas orders from a few long-established
customers. We do not sell to private individuals outside of the United
States.

Donna


They don't seem to want to explain their position, just "That's the way
it is, live with it". I guess they have plenty of customers here so they
don't have to worry about it.

Jim

perhaps you have never seen the problems that come with a violation of
ITAR regulations, intentional or otherwise - not to mention all the other
export/import regulations - this is not a "support the troops" issue, this
is a "your government at work" issue - cut McMaster some slack

** Posted from http://www.teranews.com **