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Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work. |
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I broke the main cast iron frame of my Wilton C-3 vise the other day.
In shopping for a replacement, I noticed on the Wilton Tool website that this vise has a "Lifetime Warranty". I called Wilton to get info on warranty replacement or repair. The man asked me how old is the vise....about 15 years, I said. After a moment, I learned that the "lifetime" of a Wilton vise is 6 years. After 6 years, the "lifetime warranty" expires.....how can they be comfortable in misleading the customer?....why not be ethical and advertise a "6 year warranty". This kind of thing pis_es me off to no end. Is this typical of how industrial manufacturers operate? I thought I'd feel better after venting here.....I don't. waverly |
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