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Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work. |
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Some of you may recall that I posted a request about the company above
a few days back, asking if any of you had dealt with them. In the off chance that anyone is interested, I placed an order with them for a wedge type AXA QC toolpost set, an extra tool holder and a parting blade. about $148.00 total, with free shipping. Pretty good price, IMHO. I placed the order via phone. Phone got answered on the second ring by a real human. They get a few points in my book for that. He took my order, I paid with a credit card. He said it would go out via USPS priority 2-3 day. A few days later, i had not gotten my stuff. I called back, the same guy answered, took my info ( he actually remembered my first call) and said he would look into it and call back. First thing the next morning, he called back, apologized profusley for mistakenly failing to enter my order, and assured me that it would go out that day or the next, and he sent me an email thanking me for my paitence and my business. That was this past Thursday, and in todays mail, I got my package. The toolpost and holders are asian stuff, of course, and look entirely serviceable and actually not badly made. It appears to be as good as any of the Phase II stuff I have see or used, and fits the few stray aloris toolholders that I have perfectly. Pretty good bang for the buck, I think. A good experience with Bill's Tool Crib, I would say. Good prices, fixed my problem, answers the phone. not bad. All standard disclaimers, no interest, just a satisfied customer, etc... FYI. -AL A. |
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