Do they stand behind their faucets like Moen? i.e. free cartridges, o-rings

Clark Griswold wrote:
Do they stand behind their faucets like Moen? i.e. free cartridges,
o-rings

Their warranty says they do, but I don't have any personal experience
with it.
http://www.pricepfister.com/website/...edlifetime.pdf

Clark Griswold wrote:
Do they stand behind their faucets like Moen? i.e. free cartridges, o-rings


I have their products all over my remodeled home but have never had
anything go wrong so I could check their warranty here. BUT, a few years
ago I did buy a new kitchen faucet setup for my mother and installed it.
A year later she complained that the lever was getting overly stiff and
was leaking. I called PF and they mailed a new cartridge installation
kit to her address with no verification required (well, their cartridge
is only useful if you have their faucet). Of course the problem
self-corrected shortly thereafter and before I could get to her house to
install the replacement.

So, as far as I'm concerned, they do honor their "lifetime" warranty.

--
John McGaw
[Knoxville, TN, USA]
http://johnmcgaw.com

I had a cartridge get noisy on one of their units (15 years old at the time)
and
they mailed a pair out to me, no questions asked. That's been over 5 years
ago
and I haven't been in contact with them on anything else since.
Bill


"Clark Griswold" wrote in message
...
Do they stand behind their faucets like Moen? i.e. free cartridges,
o-rings

Clark,

Yes, they do. I had some new bath faucets with faulty aerators and
they replaced them free and fast. I like dealing with them.

NJTrout

I have a 9 year old price pfister lavatory facuet that has a rusted
spot, missing the aerator, hot and cold water leak, and the brass spout
turned green. I called them and they replaced all the parts no
questions asked.



Clark Griswold wrote:
Do they stand behind their faucets like Moen? i.e. free cartridges, o-rings