I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.

On Thu, 29 Jan 2004 20:10:57 -0800, L Beck wrote:

I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),

I have been considering painting our yellow tub too but all the one I have
seen are not smooth. Do you have any pics?

"Martik" wrote in message
newsan.2004.01.30.04.17.24.503419@delete_this_te lus.net...
On Thu, 29 Jan 2004 20:10:57 -0800, L Beck wrote:

I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all
the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great
(ps -
it is extremely important to follow ALL of the preparation instructions
on
this), replace the sink with a white one (everything was yellow before),

I have been considering painting our yellow tub too but all the one I have
seen are not smooth. Do you have any pics?


Again, it's all in the application and preparation. How smoothe it comes
out depends on how you apply it. Use the very best applicators you can
find. It's Epoxy. I used a roller, which does not leave the smoothest
finish. I brushed the last coat (3 total) and it came out much better, but
since I'd rolled the first two coats, not perfect. I did that because it
was a one piece tub and surround. Use a very high grade brush and it'll
come out smoothe.

"Martik" wrote in message
newsan.2004.01.30.04.17.24.503419@delete_this_te lus.net...
On Thu, 29 Jan 2004 20:10:57 -0800, L Beck wrote:

I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all
the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great
(ps -
it is extremely important to follow ALL of the preparation instructions
on
this), replace the sink with a white one (everything was yellow before),

I have been considering painting our yellow tub too but all the one I have
seen are not smooth. Do you have any pics?


Again, it's all in the application and preparation. How smoothe it comes
out depends on how you apply it. Use the very best applicators you can
find. It's Epoxy. I used a roller, which does not leave the smoothest
finish. I brushed the last coat (3 total) and it came out much better, but
since I'd rolled the first two coats, not perfect. I did that because it
was a one piece tub and surround. Use a very high grade brush and it'll
come out smoothe.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.




that's nothing
they screwed up soooooooooo bad with my friends kitchen cabinet order, they
gave him new cabinets and laminate countertops for $1400
(16 cabinets & 36 lin. ft. of countertop)

so naturally
I took his receipt down to them and they honored the price minus 10%.
so now my tenant has a brand new kitchen and laundry room for cheap money!
(a rental is the only place I would use their cabinets for).

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.

"calhoun" wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

Yeah, I bought a fitting to connect a sump pump to a hose, the guy
pulled out of stock (last one) and the bottom half of the threads were
covered in rust.

Obviously, used and returned.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.

While renovating my late Grandmother's house last year, I saw the same
cashier at Home Depot every weekend for a couple months during the
summer. My smile was rewarded with the employee discount. And on a
$$$ fibreglass shower stall, I received at 15% discount for a
non-visible cosmetic scratch.

It's not what you know, it's who you know and better yet, who you
smile at.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.

Really? HD's around here don't give employee discounts. They do have a
friends and family discount weekend where you use a 15% off coupon off your
total purchase. Oh, and we are in Atlanta, the 'home town' of HD.

"Darryl" wrote in message
...
While renovating my late Grandmother's house last year, I saw the same
cashier at Home Depot every weekend for a couple months during the
summer. My smile was rewarded with the employee discount. And on a
$$$ fibreglass shower stall, I received at 15% discount for a
non-visible cosmetic scratch.

It's not what you know, it's who you know and better yet, who you
smile at.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she
was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub &
surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all
the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great
(ps -
it is extremely important to follow ALL of the preparation
instructions on
this), replace the sink with a white one (everything was yellow
before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It
didn't
go well. Pulled up the toilet and found a disintegrated flange and
water
damaged particle-board underflooring (under the vinyl flooring that
was
there before). Had to pull up that top layer of flooring and repair
the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box
is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the
tile
that would match the 3 boxes we would prefer, but the odd box isn't
that
far
off from what we thought we'd purchased. Anyway, they have plenty of
that
pattern, so they are going to take back the three boxes and exchange
them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days.
They
didn't even blink. Just said bring it back and get tile that all
matches.

Needless to say we're some pretty satisfied customers right now.
We'll do
business with them again.

"HeatMan" wrote in message
ink.net...
Really? HD's around here don't give employee discounts. They do have a
friends and family discount weekend where you use a 15% off coupon off
your
total purchase. Oh, and we are in Atlanta, the 'home town' of HD.


And that WOULD be considered theft...would it not?


"Darryl" wrote in message
...
While renovating my late Grandmother's house last year, I saw the same
cashier at Home Depot every weekend for a couple months during the
summer. My smile was rewarded with the employee discount. And on a
$$$ fibreglass shower stall, I received at 15% discount for a
non-visible cosmetic scratch.

It's not what you know, it's who you know and better yet, who you
smile at.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put
the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw
a
women returning her live Christmas tree on Dec 27th. I don't know if
she
was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do
a
complete bathroom remodel - paint for cabinets and walls, tub &
surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and
all
the
tools necessary (paint equipment and tiling gear). We've been
putzing
with
this off and on at our liesure ever since. The tub turned out great
(ps -
it is extremely important to follow ALL of the preparation
instructions on
this), replace the sink with a white one (everything was yellow
before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It
didn't
go well. Pulled up the toilet and found a disintegrated flange and
water
damaged particle-board underflooring (under the vinyl flooring that
was
there before). Had to pull up that top layer of flooring and repair
the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one
box
is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the
tile
that would match the 3 boxes we would prefer, but the odd box isn't
that
far
off from what we thought we'd purchased. Anyway, they have plenty
of
that
pattern, so they are going to take back the three boxes and exchange
them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days.
They
didn't even blink. Just said bring it back and get tile that all
matches.

Needless to say we're some pretty satisfied customers right now.
We'll do
business with them again.

"HeatMan" wrote in message
ink.net...
Really? HD's around here don't give employee discounts. They do have a
friends and family discount weekend where you use a 15% off coupon off
your
total purchase. Oh, and we are in Atlanta, the 'home town' of HD.


And that WOULD be considered theft...would it not?


"Darryl" wrote in message
...
While renovating my late Grandmother's house last year, I saw the same
cashier at Home Depot every weekend for a couple months during the
summer. My smile was rewarded with the employee discount. And on a
$$$ fibreglass shower stall, I received at 15% discount for a
non-visible cosmetic scratch.

It's not what you know, it's who you know and better yet, who you
smile at.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put
the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw
a
women returning her live Christmas tree on Dec 27th. I don't know if
she
was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do
a
complete bathroom remodel - paint for cabinets and walls, tub &
surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and
all
the
tools necessary (paint equipment and tiling gear). We've been
putzing
with
this off and on at our liesure ever since. The tub turned out great
(ps -
it is extremely important to follow ALL of the preparation
instructions on
this), replace the sink with a white one (everything was yellow
before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It
didn't
go well. Pulled up the toilet and found a disintegrated flange and
water
damaged particle-board underflooring (under the vinyl flooring that
was
there before). Had to pull up that top layer of flooring and repair
the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one
box
is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the
tile
that would match the 3 boxes we would prefer, but the odd box isn't
that
far
off from what we thought we'd purchased. Anyway, they have plenty
of
that
pattern, so they are going to take back the three boxes and exchange
them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days.
They
didn't even blink. Just said bring it back and get tile that all
matches.

Needless to say we're some pretty satisfied customers right now.
We'll do
business with them again.

Really? HD's around here don't give employee discounts. They do have a
friends and family discount weekend where you use a 15% off coupon off your
total purchase. Oh, and we are in Atlanta, the 'home town' of HD.

"Darryl" wrote in message
...
While renovating my late Grandmother's house last year, I saw the same
cashier at Home Depot every weekend for a couple months during the
summer. My smile was rewarded with the employee discount. And on a
$$$ fibreglass shower stall, I received at 15% discount for a
non-visible cosmetic scratch.

It's not what you know, it's who you know and better yet, who you
smile at.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she
was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub &
surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all
the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great
(ps -
it is extremely important to follow ALL of the preparation
instructions on
this), replace the sink with a white one (everything was yellow
before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It
didn't
go well. Pulled up the toilet and found a disintegrated flange and
water
damaged particle-board underflooring (under the vinyl flooring that
was
there before). Had to pull up that top layer of flooring and repair
the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box
is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the
tile
that would match the 3 boxes we would prefer, but the odd box isn't
that
far
off from what we thought we'd purchased. Anyway, they have plenty of
that
pattern, so they are going to take back the three boxes and exchange
them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days.
They
didn't even blink. Just said bring it back and get tile that all
matches.

Needless to say we're some pretty satisfied customers right now.
We'll do
business with them again.

While renovating my late Grandmother's house last year, I saw the same
cashier at Home Depot every weekend for a couple months during the
summer. My smile was rewarded with the employee discount. And on a
$$$ fibreglass shower stall, I received at 15% discount for a
non-visible cosmetic scratch.

It's not what you know, it's who you know and better yet, who you
smile at.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.

"calhoun" wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

Yeah, I bought a fitting to connect a sump pump to a hose, the guy
pulled out of stock (last one) and the bottom half of the threads were
covered in rust.

Obviously, used and returned.

The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.

Home Depot is so liberal in their return policy I think its going to put
them out of business.
Last year, I purchased a garden pump from them, when I got home and opened
the box, it contained an old , used pump. Obviously someone purchased the
pump and returned the box with their old pump in the box. Lazy return
cashier did not bother checking the contents of the box.

Another story. I was ready to purchase a masonry drill bit. Took it to one
of their new self serve checkout stations. When I tried to scan the item,
it would not scan. Clerk came over and noted that the drill bit was not
from the Home Depot, it had a True Value price tag. Once again lazy return
cashier did not bother to check what was returned. I can't believe a
company run by one of
Jack Welsh's Six Sigma disciples at GE, can not force manage out the large
percentage of baboons that work at Home Depot. I do get the sense things
are improving there as of late. Service seems to be much better and
knowledgeable, like it was when they first came to town.

BTW
My wife just recently returned a pair of toodler shoes to Sears after one
year.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.

Home Depot is so liberal in their return policy I think its going to put
them out of business.
Last year, I purchased a garden pump from them, when I got home and opened
the box, it contained an old , used pump. Obviously someone purchased the
pump and returned the box with their old pump in the box. Lazy return
cashier did not bother checking the contents of the box.

Another story. I was ready to purchase a masonry drill bit. Took it to one
of their new self serve checkout stations. When I tried to scan the item,
it would not scan. Clerk came over and noted that the drill bit was not
from the Home Depot, it had a True Value price tag. Once again lazy return
cashier did not bother to check what was returned. I can't believe a
company run by one of
Jack Welsh's Six Sigma disciples at GE, can not force manage out the large
percentage of baboons that work at Home Depot. I do get the sense things
are improving there as of late. Service seems to be much better and
knowledgeable, like it was when they first came to town.

BTW
My wife just recently returned a pair of toodler shoes to Sears after one
year.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.