The returned merchandise cansometimes work out in your favor. This
year i went to find a BBQ cover. They have about 4 different sizes.
The covers came in individual cardboard boxes and about half of the
smallest size covers were opened and then roughly taped back together.
Obviously many people had bought the cheapest one and returned it when
they realized it wasn't big enough. One had an obvious tear in the
cover.

So i said to an orange drone "A few of these opened covers seem to be
damaged. Can i get a discount if i buy one?" He offered me 30% off.
So i grabbed a taped box, opened it, made sure there was no obvious
damage and went away happy. Sure it was a relativly cheap item but it
still makes one feel good to save.


On Fri, 30 Jan 2004 13:23:37 GMT, "calhoun"
wrote:

They are great on returns but it is also a problem because they put the
returns back in stock. Never buy an open or resealed box. People take
advantage of the return policy and remove/lose pieces. This year I saw a
women returning her live Christmas tree on Dec 27th. I don't know if she was
successful.

"L Beck" wrote in message
...
I knew there was a reason I was glad Home Depot came to town.

One year ago we purchased all the supplies that we would need to do a
complete bathroom remodel - paint for cabinets and walls, tub & surround
painting kit (Epoxy), Hardibacker board, tile, mortar, grout, and all the
tools necessary (paint equipment and tiling gear). We've been putzing
with
this off and on at our liesure ever since. The tub turned out great (ps -
it is extremely important to follow ALL of the preparation instructions on
this), replace the sink with a white one (everything was yellow before),
sanded and repainted the cabinets, faux painted the walls (sponging
technique), and then finally, last month, started on the floor. It didn't
go well. Pulled up the toilet and found a disintegrated flange and water
damaged particle-board underflooring (under the vinyl flooring that was
there before). Had to pull up that top layer of flooring and repair the
plumbing, but finally got back to where we could cut and fit the
backerboard. No problem there.

Now, exactly one year after buying that tile, we discover that one box is
a
different tile completely. Call Home Depot and talked to some very
cooperative people. Unfortunately, they cannot get any more of the tile
that would match the 3 boxes we would prefer, but the odd box isn't that
far
off from what we thought we'd purchased. Anyway, they have plenty of that
pattern, so they are going to take back the three boxes and exchange them
for three to match the other box.

Folks, it's been a year. Their posted return policy says 90 days. They
didn't even blink. Just said bring it back and get tile that all matches.

Needless to say we're some pretty satisfied customers right now. We'll do
business with them again.