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#1
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A/c in new home
I moved into a new home in Arizona in Nov 2015. The a/c worked fine until the
outside temperature got over 100 degrees. When it does, my thermostat will stop at 78 degrees and can't be changed for up to 6 hrs. This summer we had days of 112+. On those days thermostat would stay at 80 degrees. We like the temp at 76-77 degrees, but can't do that when it is hot! Isn't that the point of an a/c especially in Arizona? Our a/c company has worked on the system for 3 months and still same problem, but weather is getting cooler and soon it will be hard to tell if it is fixed or not. Our house is 3360 sq ft and has 2 a/c units. The unit on the 1760 sq ft side is a 3-1/2 ton a/c with 2 thermostats. That side of the house (East side) stays as cool as we want it, even on very hot days. The 1600 sq ft side of the house has a 2-1/2 ton a/c and it is the one with the problem. The a/c company has replaced the condenser outside and the unit in the attic, but yesterday it was 106 and still the same problem. I have asked if that unit should be a 3 ton and they say no. What is the problem? -- for full context, visit http://www.homeownershub.com/mainten...me-901871-.htm |
#2
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A/c in new home
On 9/1/16 12:44 PM, Harvey wrote:
I moved into a new home in Arizona in Nov 2015. The a/c worked fine until the outside temperature got over 100 degrees. When it does, my thermostat will stop at 78 degrees and can't be changed for up to 6 hrs. This summer we had days of 112+. On those days thermostat would stay at 80 degrees. We like the temp at 76-77 degrees, but can't do that when it is hot! Isn't that the point of an a/c especially in Arizona? Our a/c company has worked on the system for 3 months and still same problem, but weather is getting cooler and soon it will be hard to tell if it is fixed or not. Our house is 3360 sq ft and has 2 a/c units. The unit on the 1760 sq ft side is a 3-1/2 ton a/c with 2 thermostats. That side of the house (East side) stays as cool as we want it, even on very hot days. The 1600 sq ft side of the house has a 2-1/2 ton a/c and it is the one with the problem. The a/c company has replaced the condenser outside and the unit in the attic, but yesterday it was 106 and still the same problem. I have asked if that unit should be a 3 ton and they say no. What is the problem? I bet you could fry bacon and eggs on the outer body of that unit in the attic... -- With all this €śgun control€ť talk, I havent heard one politician say how they plan to take guns away from criminals and terrorists€” just from law abiding citizens€¦ |
#3
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A/c in new home
On Thursday, September 1, 2016 at 12:44:08 PM UTC-4, Harvey wrote:
I moved into a new home in Arizona in Nov 2015. The a/c worked fine until the outside temperature got over 100 degrees. When it does, my thermostat will stop at 78 degrees and can't be changed for up to 6 hrs. This summer we had days of 112+. On those days thermostat would stay at 80 degrees. We like the temp at 76-77 degrees, but can't do that when it is hot! Isn't that the point of an a/c especially in Arizona? Our a/c company has worked on the system for 3 months and still same problem, but weather is getting cooler and soon it will be hard to tell if it is fixed or not. Our house is 3360 sq ft and has 2 a/c units. The unit on the 1760 sq ft side is a 3-1/2 ton a/c with 2 thermostats. That side of the house (East side) stays as cool as we want it, even on very hot days. The 1600 sq ft side of the house has a 2-1/2 ton a/c and it is the one with the problem. The a/c company has replaced the condenser outside and the unit in the attic, but yesterday it was 106 and still the same problem. I have asked if that unit should be a 3 ton and they say no. What is the problem? Who knows? Impossible to diagnose something like that remotely. I assume when you say the thermostat stops at 78 and can't be changed for 6 hours, you really mean the temperature won't go any lower than 78, even though the system is running constantly? It is running constantly, right? What is the temp difference between the air going into the system and coming out? Having the air handler part in the attic in AZ sure isn't helping any. The AC company says that capacity isn't the problem, but what do they say is the problem? The other important part of the equation is having the proper ducting, sufficient supply registers, sufficient returns, returns in the right places, etc. A lot there to work with. |
#4
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A/c in new home
On Thu, 1 Sep 2016 10:00:47 -0700 (PDT), trader_4
wrote: On Thursday, September 1, 2016 at 12:44:08 PM UTC-4, Harvey wrote: I moved into a new home in Arizona in Nov 2015. The a/c worked fine until the outside temperature got over 100 degrees. When it does, my thermostat will stop at 78 degrees and can't be changed for up to 6 hrs. This summer we had days of 112+. On those days thermostat would stay at 80 degrees. We like the temp at 76-77 degrees, but can't do that when it is hot! Isn't that the point of an a/c especially in Arizona? Our a/c company has worked on the system for 3 months and still same problem, but weather is getting cooler and soon it will be hard to tell if it is fixed or not. Our house is 3360 sq ft and has 2 a/c units. The unit on the 1760 sq ft side is a 3-1/2 ton a/c with 2 thermostats. That side of the house (East side) stays as cool as we want it, even on very hot days. The 1600 sq ft side of the house has a 2-1/2 ton a/c and it is the one with the problem. The a/c company has replaced the condenser outside and the unit in the attic, but yesterday it was 106 and still the same problem. I have asked if that unit should be a 3 ton and they say no. What is the problem? Who knows? Impossible to diagnose something like that remotely. I assume when you say the thermostat stops at 78 and can't be changed for 6 hours, you really mean the temperature won't go any lower than 78, even though the system is running constantly? It is running constantly, right? What is the temp difference between the air going into the system and coming out? Having the air handler part in the attic in AZ sure isn't helping any. The AC company says that capacity isn't the problem, but what do they say is the problem? The other important part of the equation is having the proper ducting, sufficient supply registers, sufficient returns, returns in the right places, etc. A lot there to work with. I'd check behind the T-stats; if the hole for the wire is large enough, hot air in the wall cavity can migrate in and cause the T-stat to be erratic in performance. Seal the 'large' hole with drywall compound around the wire. Drywall guys tend to use a hammer to pierce the drywall for the wire and never seal it up. BTDT (P.S. Let me know later if this post shows up on the HH web portal. They have been known to filter out some posters) Or reply to my post so the OP may see my suggestion. |
#5
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A/c in new home
On 09/01/2016 12:28 PM, Oren wrote:
On Thu, 1 Sep 2016 10:00:47 -0700 (PDT), trader_4 wrote: On Thursday, September 1, 2016 at 12:44:08 PM UTC-4, Harvey wrote: .... Our a/c company has worked on the system for 3 months and still same problem, .... ... The AC company says that capacity isn't the problem, but what do they say is the problem? ... If they haven't solved it after 3 months, the likelihood is they don't know, either... Actually, they probably do know; just don't want to spend $$ to fix it. That there's less installed capacity in a larger area that's on the west side and in attic to boot gives pretty clear indication of what the problem is--it _is_ capacity; at least in the present installation configuration and with the present insulation, etc., etc., etc., ... --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#6
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A/c in new home
On 09/01/2016 12:44 PM, dpb wrote:
.... Actually, they probably do know; just don't want to spend $$ to fix it. That there's less installed capacity in a larger area that's on the west side and in attic to boot gives pretty clear indication of what the problem is--it _is_ capacity; at least in the present installation configuration and with the present insulation, etc., etc., etc., ... .... Now who's responsible is another question; who sized the unit, who did the design details for heat loss/addition minimization, who verified that construction followed those details and did the fine work required to minimize/eliminate air conduits, etc., etc., etc., ... That the A/C company continues to work on it implies they probably realize that they do have at least some culpability here... --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#7
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A/c in new home
On Thursday, September 1, 2016 at 1:52:00 PM UTC-4, dpb wrote:
On 09/01/2016 12:44 PM, dpb wrote: ... Actually, they probably do know; just don't want to spend $$ to fix it. That there's less installed capacity in a larger area that's on the west side and in attic to boot gives pretty clear indication of what the problem is--it _is_ capacity; at least in the present installation configuration and with the present insulation, etc., etc., etc., ... ... Now who's responsible is another question; who sized the unit, who did the design details for heat loss/addition minimization, who verified that construction followed those details and did the fine work required to minimize/eliminate air conduits, etc., etc., etc., ... That the A/C company continues to work on it implies they probably realize that they do have at least some culpability here... The OP has not stated whether this work is being done for free, as part of a service contract or on a parts-and-labor basis. Continuing to work for free and replacing major components - for free - may imply some culpability, but if they are getting paid then they are just doing what they are getting paid for. |
#8
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A/c in new home
On Thursday, September 1, 2016 at 1:44:16 PM UTC-4, dpb wrote:
On 09/01/2016 12:28 PM, Oren wrote: On Thu, 1 Sep 2016 10:00:47 -0700 (PDT), trader_4 wrote: On Thursday, September 1, 2016 at 12:44:08 PM UTC-4, Harvey wrote: ... Our a/c company has worked on the system for 3 months and still same problem, ... ... The AC company says that capacity isn't the problem, but what do they say is the problem? ... If they haven't solved it after 3 months, the likelihood is they don't know, either... Probably right. During the heat wave a couple weeks ago, one of my neighbors had the local premier, fancy, expensive HVAC company over. They had 3 or 4 trucks there for a whole day. This is the company when I went out for a quote for a new gas furnace and AC plus installing an additonal return upstairs wanted $16K. Next highest quote was $10K, lowest was about half that. I figured those guys must be giving them the royal treatment, a new system. A few days later, a different company there, again with 3 trucks, all day. Finally, a week later, yet another company, 3 trucks there most of the day. WTF? Something bad must be going on there LOL. I can see calling 3 companies for a second opinion, quotes, whatever, but when they have 3 or 4 trucks there all day when it's 90F? I can't imagine what that was all about. Actually, they probably do know; just don't want to spend $$ to fix it. That there's less installed capacity in a larger area that's on the west side and in attic to boot gives pretty clear indication of what the problem is--it _is_ capacity; at least in the present installation configuration and with the present insulation, etc., etc., etc., ... Sounds like someone has already spent a lot of $$$. New outside unit, new inside, could have gone to a larger system at that point. And you're right, seems odd that the lower ton system is on the west side. For the whole place they have 6 tons, which should be enough for even AZ, I would think. |
#9
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A/c in new home
On Thursday, September 1, 2016 at 2:48:45 PM UTC-4, trader_4 wrote:
On Thursday, September 1, 2016 at 1:44:16 PM UTC-4, dpb wrote: On 09/01/2016 12:28 PM, Oren wrote: On Thu, 1 Sep 2016 10:00:47 -0700 (PDT), trader_4 wrote: On Thursday, September 1, 2016 at 12:44:08 PM UTC-4, Harvey wrote: ... Our a/c company has worked on the system for 3 months and still same problem, ... ... The AC company says that capacity isn't the problem, but what do they say is the problem? ... If they haven't solved it after 3 months, the likelihood is they don't know, either... Probably right. During the heat wave a couple weeks ago, one of my neighbors had the local premier, fancy, expensive HVAC company over. They had 3 or 4 trucks there for a whole day. This is the company when I went out for a quote for a new gas furnace and AC plus installing an additonal return upstairs wanted $16K. Next highest quote was $10K, lowest was about half that. I figured those guys must be giving them the royal treatment, a new system. A few days later, a different company there, again with 3 trucks, all day. Finally, a week later, yet another company, 3 trucks there most of the day. WTF? Something bad must be going on there LOL. I can see calling 3 companies for a second opinion, quotes, whatever, but when they have 3 or 4 trucks there all day when it's 90F? I can't imagine what that was all about. Well, you could walk down the street and ask him. Oh wait...you live in the tri-state area. Nobody talks to their neighbors there. (I'm kidding! I grew up NYC and laugh at all the "horror stories" that I hear from people that have never lived anywhere near (or like) the Big Apple.) |
#10
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A/c in new home
On Thu, 01 Sep 2016 16:44:01 +0000, Harvey
m wrote: I moved into a new home in Arizona in Nov 2015. The a/c worked fine until the outside temperature got over 100 degrees. When it does, my thermostat will stop at 78 degrees and can't be changed for up to 6 hrs. This summer we had days of 112+. On those days thermostat would stay at 80 degrees. We like the temp at 76-77 degrees, but can't do that when it is hot! Isn't that the point of an a/c especially in Arizona? Our a/c company has worked on the system for 3 months and still same problem, but weather is getting cooler and soon it will be hard to tell if it is fixed or not. Our house is 3360 sq ft and has 2 a/c units. The unit on the 1760 sq ft side is a 3-1/2 ton a/c with 2 thermostats. That side of the house (East side) stays as cool as we want it, even on very hot days. The 1600 sq ft side of the house has a 2-1/2 ton a/c and it is the one with the problem. The a/c company has replaced the condenser outside and the unit in the attic, but yesterday it was 106 and still the same problem. I have asked if that unit should be a 3 ton and they say no. What is the problem? The long term, cheapest option is insulation. Box in that air handler to isolate it from the attic heat or hive up a closet (they pretty much made attic air handlers illegal in Florida), Then pile blow in insulation or batts over the duct work in the attic. That will buy you some long term savings. Then look at the house itself. Can you shed some of the heat load with awnings over the south windows and what is the R rating of the windows? Is there any insulation in the walls? My guess is *if* they actually computed the Manual J, they put in the wrong numbers for the calculation. A lot of time, contractors just look and say that is "X" tons without actually doing the math. |
#11
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A/c in new home
On Thu, 1 Sep 2016 11:27:29 -0700 (PDT), DerbyDad03
wrote: On Thursday, September 1, 2016 at 1:52:00 PM UTC-4, dpb wrote: On 09/01/2016 12:44 PM, dpb wrote: ... Actually, they probably do know; just don't want to spend $$ to fix it. That there's less installed capacity in a larger area that's on the west side and in attic to boot gives pretty clear indication of what the problem is--it _is_ capacity; at least in the present installation configuration and with the present insulation, etc., etc., etc., ... ... Now who's responsible is another question; who sized the unit, who did the design details for heat loss/addition minimization, who verified that construction followed those details and did the fine work required to minimize/eliminate air conduits, etc., etc., etc., ... That the A/C company continues to work on it implies they probably realize that they do have at least some culpability here... The OP has not stated whether this work is being done for free, as part of a service contract or on a parts-and-labor basis. Continuing to work for free and replacing major components - for free - may imply some culpability, but if they are getting paid then they are just doing what they are getting paid for. If this is a new house, it is probably warranty work and the builder wants the cheapest fix he can get. I bet that "replaced" condenser is running on another house right now. They may be stalling until the warranty runs out, typically a year. The OP should open a complaint with the state agency that regulates these so they have it on record that there is still a problem when it gets hot next summer. |
#12
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A/c in new home
Or, it was sized properly for maximum 100F days, and it was assumed A) there aren't that many days above that and B) everybody knows a system can't keep up above its design temperature.
It holds 80F? Only 2 degrees above setpoint? There's an argument nothing is actually wrong. Of course, that doesn't explain spending all that money replacing stuff. In a different climate you would rather have it a bit undersized than oversized, because you control humidity better. But in Arizona, do you even have humidity? That 2.5 ton would be enough in Virginia to handle heat AND humidity, I would think in Arizona with sensible load only, no latent, it would do fine. Get it out of the attic though. |
#13
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A/c in new home
On Thu, 1 Sep 2016 12:18:41 -0700 (PDT), TimR
wrote: Or, it was sized properly for maximum 100F days, and it was assumed A) there aren't that many days above that and B) everybody knows a system can't keep up above its design temperature. It holds 80F? Only 2 degrees above setpoint? There's an argument nothing is actually wrong. Of course, that doesn't explain spending all that money replacing stuff. In a different climate you would rather have it a bit undersized than oversized, because you control humidity better. But in Arizona, do you even have humidity? That 2.5 ton would be enough in Virginia to handle heat AND humidity, I would think in Arizona with sensible load only, no latent, it would do fine. Get it out of the attic though. He is in Arizona. A design point should be at least 110 and maybe 115. Humidity is not an issue at all. You could not pump enough cooling in there to get to 50% so "clammy" is not an issue. |
#14
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A/c in new home
On Thu, 1 Sep 2016 12:18:41 -0700 (PDT), TimR
wrote: It holds 80F? Only 2 degrees above setpoint? There's an argument nothing is actually wrong. I tried the simple approach for a suggestion. Check behind the T-stats for intrusions of hot air in the wall cavity -- from the attic. My next simple check would be the attic shuttle leaking hot air from the attic down into the conditioned area. I live in the Mojave Desert. Pick your poison KISS principal. |
#15
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A/c in new home
On Thu, 01 Sep 2016 13:27:08 -0700, Oren wrote:
On Thu, 1 Sep 2016 12:18:41 -0700 (PDT), TimR wrote: It holds 80F? Only 2 degrees above setpoint? There's an argument nothing is actually wrong. I tried the simple approach for a suggestion. Check behind the T-stats for intrusions of hot air in the wall cavity -- from the attic. My next simple check would be the attic shuttle leaking hot air from the attic down into the conditioned area. I live in the Mojave Desert. Pick your poison KISS principal. Hot air blowing on the thermostat would make the AC run longer and the room cooler. |
#16
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A/c in new home
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#17
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A/c in new home
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#18
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A/c in new home
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#20
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A/c in new home
On 9/1/16 12:44 PM, Harvey wrote: I moved into a new home in Arizona in Nov 2015. The a/c worked fine until the outside temperature got over 100 degrees. When it does, my thermostat will stop at 78 degrees and can't be changed for up to 6 hrs. company has replaced the condenser outside and the unit in the attic, but yesterday it was 106 and still the same problem. I have asked if that unit should be a 3 ton and they say no. What is the problem? They say no, so they must have the calculations for the sizing. Ask about them. Step one is to determine what size you need. This takes a few hours as you must measure window area and type, door area and type, roof and wall area and type of construction and insulation. You have to determine the temperature drop you want to achieve. Most houses use a 20 degree temperature differential so at 100 outside, your 80 inside is perfect. Given the construction cannot be easily changed the variable is the capacity of the AC. There are some givens. To achieve a certain temperature drop you need a unit of X capacity. You either have it or you don't. If you don't, no manner of manipulation will change the laws of thermodynamics. Only added capacity will get it cooler. A couple of caveats. If you oversize the unit to take care of the 116 degree days it may not work so well on an 85 degree day as it will not dehumidify enough. Cool and clammy in more humid ares, probably not so much for you. Having multiple units helps but you need proper air circulation if only one is running. The other is energy costs. It starts going up exponentially but that is a decision we all make, comfort versus cost. Get the design first and see what you should be expecting versus what you are getting. Only then can we move on. |
#21
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A/c in new home
On Thursday, September 1, 2016 at 8:34:14 PM UTC-4, Ed Pawlowski wrote:
On 9/1/16 12:44 PM, Harvey wrote: I moved into a new home in Arizona in Nov 2015. The a/c worked fine until the outside temperature got over 100 degrees. When it does, my thermostat will stop at 78 degrees and can't be changed for up to 6 hrs. company has replaced the condenser outside and the unit in the attic, but yesterday it was 106 and still the same problem. I have asked if that unit should be a 3 ton and they say no. What is the problem? They say no, so they must have the calculations for the sizing. Ask about them. Step one is to determine what size you need. This takes a few hours as you must measure window area and type, door area and type, roof and wall area and type of construction and insulation. You have to determine the temperature drop you want to achieve. Most houses use a 20 degree temperature differential so at 100 outside, your 80 inside is perfect. Might be perfect in CT, but not so perfect in AZ where temps can easily be 110F+ |
#22
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A/c in new home
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#23
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A/c in new home
On Sat, 3 Sep 2016 15:18:53 -0400, Tekkie® wrote:
posted for all of us... Hmmm Cool air leaking "up" and "hot air leaking down". One of us was not paying attention in science class. You also said "Check behind the T-stats for intrusions of hot air in the wall cavity", hence my comment. I don't care any more ... carry on. OUT. Congrats people, you have finally exceeded the limits of one of the best, most helpful posters here; probably unintentionally. No worry. I would at least check simple things, long before I worried about replacing the unit. Phuck "science class". Common sense works for me. Hot air in the wall cavity causing T-Stat erratic performance or hot/cool air drafting in an attic scuttle. I guess their door seals never leak, either. |
#24
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A/c in new home
On Saturday, September 3, 2016 at 3:36:29 PM UTC-4, Oren wrote:
On Sat, 3 Sep 2016 15:18:53 -0400, Tekkie® wrote: posted for all of us... Hmmm Cool air leaking "up" and "hot air leaking down". One of us was not paying attention in science class. You also said "Check behind the T-stats for intrusions of hot air in the wall cavity", hence my comment. I don't care any more ... carry on. OUT. Congrats people, you have finally exceeded the limits of one of the best, most helpful posters here; probably unintentionally. No worry. I would at least check simple things, long before I worried about replacing the unit. Phuck "science class". Common sense works for me. Hot air in the wall cavity causing T-Stat erratic performance or hot/cool air drafting in an attic scuttle. I guess their door seals never leak, either. Gfre is right about that. If hot air in the wall was causing erratic performance, the AC would be running too much and the house would be too cold. That wasn't the complaint. But I agree, we don't have enough info. One of the first things I asked was if the system was running all the time when it's unable to lower the temp anymore. If it's not, then I agree the thermostat, or maybe a register directing cold air at the Tstat, could be involved. |
#25
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A/c in new home
On 9/3/2016 9:52 PM, trader_4 wrote:
Gfre is right about that. If hot air in the wall was causing erratic performance, the AC would be running too much and the house would be too cold. That wasn't the complaint. But I agree, we don't have enough info. One of the first things I asked was if the system was running all the time when it's unable to lower the temp anymore. If it's not, then I agree the thermostat, or maybe a register directing cold air at the Tstat, could be involved. There was also no mention of night temperature. If it dropped considerably at night the unit should be able to get the indoor temperature down as there is no sun load and a lower temperature. |
#26
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A/c in new home
On Saturday, September 3, 2016 at 10:53:54 PM UTC-4, Ed Pawlowski wrote:
On 9/3/2016 9:52 PM, trader_4 wrote: Gfre is right about that. If hot air in the wall was causing erratic performance, the AC would be running too much and the house would be too cold. That wasn't the complaint. But I agree, we don't have enough info. One of the first things I asked was if the system was running all the time when it's unable to lower the temp anymore. If it's not, then I agree the thermostat, or maybe a register directing cold air at the Tstat, could be involved. There was also no mention of night temperature. If it dropped considerably at night the unit should be able to get the indoor temperature down as there is no sun load and a lower temperature. Good point. And as usual, from Home Moaners Hub (think it was Stormin that came up with that), it's a one hit wonder. Question asked and then you never hear from them again. Probably BS trolling to generate traffic. |
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