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Default Carrier Infiniti thermostat

I have 2 carrier heat pump systems with Infiniti thermostats.
The problem with the one thermostat is that if there is a power stoppage the thermostat defaults to the opposite system.
That is, if it is in the warming mode, it will default to the cooling mode when the electricity comes back on. And visa versa.
This happens on only one of the Infiniti thermostats. The other is ok.
??????????
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Default Carrier Infiniti thermostat

Probably the older vertical type as it controls via buttons/scrolling, housed inside the flip down door at the bottom.
There is no touch screen. The systems (Carrier Performance hp compressor and Infinity Air Handler) were installed
4/2010.
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Default Carrier Infiniti thermostat

Apparently,the one I have is the N01 type, which is wired. Do you happen to know the full model number of this item?
I am trying to get it replaced under warranty. Again, any ideas on why this thermostat defaults to the opposite system after any type of power outage.
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