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#1
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On 04/28/2016 08:35 PM, bob haller wrote:
main drop cable cracked we had a lot of rain. the phone tech showed up and said he would install FIOS. my aunt had no interest in fios anything. So you have one problem with FiOS and then condemn it? In my opinion, you're an idiot! FiOS service is absolutely awesome. Literally millions of people would trade their crappy slow copper line for FiOS. |
#2
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On 4/28/2016 6:01 PM, Buster wrote:
On 04/28/2016 08:35 PM, bob haller wrote: main drop cable cracked we had a lot of rain. the phone tech showed up and said he would install FIOS. my aunt had no interest in fios anything. So you have one problem with FiOS and then condemn it? In my opinion, you're an idiot! FiOS service is absolutely awesome. Literally millions of people would trade their crappy slow copper line for FiOS. Oddly, AT&T is suddenly going gangbusters on FTTH while Verizon was not wanting to expand FIOS to new areas. Now apparently Verizon has had a change of heart, probably due to Google and AT&T doing FTTH. |
#3
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On Thu, 28 Apr 2016 22:09:42 -0700, sms
wrote: On 4/28/2016 6:01 PM, Buster wrote: On 04/28/2016 08:35 PM, bob haller wrote: main drop cable cracked we had a lot of rain. the phone tech showed up and said he would install FIOS. my aunt had no interest in fios anything. So you have one problem with FiOS and then condemn it? In my opinion, you're an idiot! FiOS service is absolutely awesome. Literally millions of people would trade their crappy slow copper line for FiOS. Oddly, AT&T is suddenly going gangbusters on FTTH while Verizon was not wanting to expand FIOS to new areas. Now apparently Verizon has had a change of heart, probably due to Google and AT&T doing FTTH. I talked to my company, Century Link and they have no immediate plans to put FiOS in my area. They tuned up the copper and put more DSL hubs in so we are getting 10 meg and they sell it as TV and Internet along with POTS. I think they can double up on the copper and get it up to 20 meg. |
#4
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On 04/28/2016 11:09 PM, sms wrote:
On 4/28/2016 6:01 PM, Buster wrote: On 04/28/2016 08:35 PM, bob haller wrote: main drop cable cracked we had a lot of rain. the phone tech showed up and said he would install FIOS. my aunt had no interest in fios anything. So you have one problem with FiOS and then condemn it? In my opinion, you're an idiot! FiOS service is absolutely awesome. Literally millions of people would trade their crappy slow copper line for FiOS. Oddly, AT&T is suddenly going gangbusters on FTTH while Verizon was not wanting to expand FIOS to new areas. Now apparently Verizon has had a change of heart, probably due to Google and AT&T doing FTTH ATT just finished "upgrading" (haha) our area to 6Mb/1Mb U-Verse. The fact that they bought Directv says they know their own network capacity sucks and can't handle TV/video. Thankfully I live in Comcast country and can get their 120Mb/20Mb service. |
#5
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On 4/29/2016 1:42 AM, GOWGN wrote:
On 04/28/2016 11:09 PM, sms wrote: On 4/28/2016 6:01 PM, Buster wrote: On 04/28/2016 08:35 PM, bob haller wrote: main drop cable cracked we had a lot of rain. the phone tech showed up and said he would install FIOS. my aunt had no interest in fios anything. So you have one problem with FiOS and then condemn it? In my opinion, you're an idiot! FiOS service is absolutely awesome. Literally millions of people would trade their crappy slow copper line for FiOS. Oddly, AT&T is suddenly going gangbusters on FTTH while Verizon was not wanting to expand FIOS to new areas. Now apparently Verizon has had a change of heart, probably due to Google and AT&T doing FTTH ATT just finished "upgrading" (haha) our area to 6Mb/1Mb U-Verse. The fact that they bought Directv says they know their own network capacity sucks and can't handle TV/video. In my neighborhood, AT&T offers 1Gb/s service for $70 per month, if you agree to let them spy on you. That includes the modem and no charge for installation. Thankfully I live in Comcast country and can get their 120Mb/20Mb service. Comcast just ran fiber to the pole in my neighborhood, but the drop from the fiber hub to the house is still coax. They say that they will be offering 1Gb/s service as well. For now, they have reduced their offerings to either 25Mb/s (1 channel) or 100Mb/s (four channels), but it's really about 30Mb/s or 120Mb/s. I had two-channel 50Mb/s which was really about 59Mb/s. I can't see paying for 1Gb/s service since there's really no upside. Even 50Mb/s is more than most any house needs unless you're watching multiple 4K video streams. |
#6
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On Thursday, April 28, 2016 at 9:01:47 PM UTC-4, Buster wrote:
On 04/28/2016 08:35 PM, bob haller wrote: main drop cable cracked we had a lot of rain. the phone tech showed up and said he would install FIOS. my aunt had no interest in fios anything. So you have one problem with FiOS and then condemn it? In my opinion, you're an idiot! FiOS service is absolutely awesome. Literally millions of people would trade their crappy slow copper line for FiOS. well lets see. you have a noisey phone line for many months. When I called verizon their reps ALL said its your interior wiring. Even after 3 techs visited and reported reproduced problem with home totally disconnected. after just 3 months my FIOS install had a battery failure, new batterys about 50 bucks and fight with verizon that there bshould be a warranty on the battery. After all te install was just a few months old. I still had my business line on copper. a outgoing call package cost 35 bucks a months. so i called to cancel the outgoing call package since i was making all calls with my cell phone THEY CANCELLED MY BUSINESS LINE TWICE! My sole income ![]() the first time they fixed in in just a hour///// The second time it took 4 days to get it fixed again ![]() the phone techs you call werre abusive and not helpful. Go thru all those automated attendants to finally get thru but get this message ![]() all reps are busy now please try your call again goodbye. system hangs up on customer verixon deserves no customers |
#7
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On 04/29/2016 06:48 PM, bob haller wrote:
after just 3 months my FIOS install had a battery failure, new batterys about 50 bucks and fight with verizon that there bshould be a warranty on the battery. After all te install was just a few months old. If you bought a dildo and the batteries failed after 3 months, would you expect free replacements? Anyway, here's a FiOS ONT battery for $17 http://smile.amazon.com/VERIZON-UPGR.../dp/B00RPKBV5G |
#8
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On Saturday, April 30, 2016 at 9:21:58 AM UTC-4, Eddie wrote:
On 04/29/2016 06:48 PM, bob haller wrote: after just 3 months my FIOS install had a battery failure, new batterys about 50 bucks and fight with verizon that there bshould be a warranty on the battery. After all te install was just a few months old. If you bought a dildo and the batteries failed after 3 months, would you expect free replacements? Anyway, here's a FiOS ONT battery for $17 http://smile.amazon.com/VERIZON-UPGR.../dp/B00RPKBV5G the technicians who installed my spiffy new FIOS equiptement said the battery would be good for years........ FIOS was the worst customer service experience of my entire life! |
#9
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On 4/30/2016 9:21 AM, Eddie wrote:
On 04/29/2016 06:48 PM, bob haller wrote: after just 3 months my FIOS install had a battery failure, new batterys about 50 bucks and fight with verizon that there bshould be a warranty on the battery. After all te install was just a few months old. If you bought a dildo and the batteries failed after 3 months, would you expect free replacements? Anyway, here's a FiOS ONT battery for $17 http://smile.amazon.com/VERIZON-UPGR.../dp/B00RPKBV5G Expectations are different. If you bought a brand new car would you shrug off the failure of a 3 month battery? Especially a rechargeable. Same with a phone backup battery. Chances are your dildo has disposable batteries and you use it a couple of times a day. |
#10
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Phone companies put the NID outdoors to make service easier.
their techs confirm the phone is working at the NID, and its the customers hassle after that. |
#11
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bob haller posted for all of us...
Phone companies put the NID outdoors to make service easier. Not in my case. They installed it inside, so I don't have outside problems. It also made it easy to diagnose. Always outside faults-my drop had 5 rockets one time. Can't go to the basement any more so I wonder what's going to happen when the FIOS battery ****s. As far as I am concerned the NID is now the FIOS box and Verizon's problem. That's my story and I'm sticking to it. their techs confirm the phone is working at the NID, and its the customers hassle after that. No, they have the helpless grandmother check and confuse her. -- Tekkie |
#12
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On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote:
My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring. I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so. I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below. I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone. So I'm thinking this is not a problem in the wiring or equipment in my home. I'm asking if anyone sees flaws in my analysis. Will Verizon install an NID in or outside at no charge? Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet. Thanks for any expertise you can offer. So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down I'll report it immediately. |
#13
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On 05/03/2016 03:02 PM, Cosmic Dot wrote:
On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote: My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring. [snip] So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down I'll report it immediately. Phone works only when wet? Somehow, that could be a grounding problem. -- Mark Lloyd http://notstupid.us/ "I think the Zapruder film was arranged [by] Jesus, so that this particular 'terrible head wound' would be seen by the whole word for over 3 decades." [John Prewett, net.fundie.idiot] |
#14
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On Tuesday, May 3, 2016 at 4:02:18 PM UTC-4, Cosmic Dot wrote:
On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote: My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring. I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so. I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below. I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone. So I'm thinking this is not a problem in the wiring or equipment in my home. I'm asking if anyone sees flaws in my analysis. Will Verizon install an NID in or outside at no charge? Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet. Thanks for any expertise you can offer. So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down I'll report it immediately. Fine. Keep a speculative wild goose chase going on the internet, instead of putting in a service call to Verizon to fix what's almost certainly their problem. |
#15
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On Tuesday, May 3, 2016 at 7:04:30 PM UTC-4, trader_4 wrote:
On Tuesday, May 3, 2016 at 4:02:18 PM UTC-4, Cosmic Dot wrote: On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote: My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring. I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so. I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below. I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone. So I'm thinking this is not a problem in the wiring or equipment in my home. I'm asking if anyone sees flaws in my analysis. Will Verizon install an NID in or outside at no charge? Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet. Thanks for any expertise you can offer. So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down I'll report it immediately. Fine. Keep a speculative wild goose chase going on the internet, instead of putting in a service call to Verizon to fix what's almost certainly their problem. They're on strike. They're not going to fix this during the strike. |
#16
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On 5/3/2016 9:12 PM, Cosmic Dot wrote:
On Tuesday, May 3, 2016 at 7:04:30 PM UTC-4, trader_4 wrote: Fine. Keep a speculative wild goose chase going on the internet, instead of putting in a service call to Verizon to fix what's almost certainly their problem. They're on strike. They're not going to fix this during the strike. You're not going to get much satisfaction on a usenet group in the meanwhile. -- .. Christopher A. Young learn more about Jesus .. www.lds.org .. .. |
#17
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On 05/03/2016 07:12 PM, Cosmic Dot wrote:
So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down I'll report it immediately. Fine. Keep a speculative wild goose chase going on the internet, instead of putting in a service call to Verizon to fix what's almost certainly their problem. They're on strike. They're not going to fix this during the strike. You're right, I wouldn't expect management to know which end of a screwdriver to use but at least call it in and get on their waiting list. |
#18
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On Wednesday, May 4, 2016 at 4:34:41 AM UTC-4, Jess Askin wrote:
On 05/03/2016 07:12 PM, Cosmic Dot wrote: So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down I'll report it immediately. Fine. Keep a speculative wild goose chase going on the internet, instead of putting in a service call to Verizon to fix what's almost certainly their problem. They're on strike. They're not going to fix this during the strike. You're right, I wouldn't expect management to know which end of a screwdriver to use but at least call it in and get on their waiting list. I'll grant you folks that point. They could take weeks, so it's advisable to get on the list. The last tech a year ago told me the wires on the poles were all used or had static. Rain after dry periods did bring on static at that time. But let me ask another question. I have some old 1960s phone wire. It's 4 wire, and almost stiff. Must be 3 or 4 times thicker than the stuff in my home. If I wire that, directly from the point of demarcation (after the fuses), to the router/modem with RJ45 jack, will it increase the throughput and speed of the DSL connection? |
#19
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trader_4 posted for all of us...
On Tuesday, May 3, 2016 at 4:02:18 PM UTC-4, Cosmic Dot wrote: On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote: My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring. I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so. I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below. I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone. So I'm thinking this is not a problem in the wiring or equipment in my home. I'm asking if anyone sees flaws in my analysis. Will Verizon install an NID in or outside at no charge? Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet. Thanks for any expertise you can offer. So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down I'll report it immediately. Fine. Keep a speculative wild goose chase going on the internet, instead of putting in a service call to Verizon to fix what's almost certainly their problem. +1 -- Tekkie |
#20
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On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote:
My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring. I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so. I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below. I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone. So I'm thinking this is not a problem in the wiring or equipment in my home. I'm asking if anyone sees flaws in my analysis. Will Verizon install an NID in or outside at no charge? Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet. Thanks for any expertise you can offer. May 9 Verizon is on the way! Later this week. The phone line, and I have isolated it to the outside line, gets static when it rains, and goes dead, internet and all, when it rains hard for about 8 hours. Then when it dries up, the static reduces to almost nothing. I'm not sure Verizon believed me. I was told basically that copper wire does that. Perhaps they hope not to replace it before FIOS arrives. |
#21
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On Monday, May 9, 2016 at 9:29:55 PM UTC-4, Cosmic Dot wrote:
On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote: My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring. I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so. I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below. I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone. So I'm thinking this is not a problem in the wiring or equipment in my home. I'm asking if anyone sees flaws in my analysis. Will Verizon install an NID in or outside at no charge? Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet. Thanks for any expertise you can offer. May 9 Verizon is on the way! Later this week. The phone line, and I have isolated it to the outside line, gets static when it rains, and goes dead, internet and all, when it rains hard for about 8 hours. Then when it dries up, the static reduces to almost nothing. I'm not sure Verizon believed me. I was told basically that copper wire does that. Perhaps they hope not to replace it before FIOS arrives. Verizon never showed up. I rescheduled, and all they did was call to ask if the phone is working. Yes it is, and last night's rain didn't cause static or loss of service. And we had an electric power outage on a night with light rain. So I am thinking there never was anything wrong with my phone, it was replacement or wire maintenance. They powered down, and off, and did phone repairs, then last night the electric company did the same thing. Two consecutive Fridays with overnight outages. Not a coincidence. If they would simply inform us of outages beforehand !!!! Instead of everyone calling, and scheduling, and worrying, and spending hours testing their lines and phones ... they like the drama, and the stealth. But I guess it's fixed at this point, the real test will be the next soaking rain of 2 days duration. |
#22
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On 5/14/2016 8:08 AM, Cosmic Dot wrote:
Verizon never showed up. I rescheduled, and all they did was call to ask if the phone is working. Yes it is, and last night's rain didn't cause static or loss of service. And we had an electric power outage on a night with light rain. So I am thinking there never was anything wrong with my phone, it was replacement or wire maintenance. They powered down, and off, and did phone repairs, then last night the electric company did the same thing. Two consecutive Fridays with overnight outages. Not a coincidence. If they would simply inform us of outages beforehand !!!! Instead of everyone calling, and scheduling, and worrying, and spending hours testing their lines and phones ... they like the drama, and the stealth. But I guess it's fixed at this point, the real test will be the next soaking rain of 2 days duration. Strange thing happen with phone lines.. I had an internet connection problem and complained. After testing they said my line was OK, but the next day they found the problem two blocks away. Neighbor next door never had the problem. |
#23
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On 5/14/2016 6:12 AM, Ed Pawlowski wrote:
On 5/14/2016 8:08 AM, Cosmic Dot wrote: Verizon never showed up. I rescheduled, and all they did was call to ask if the phone is working. Yes it is, and last night's rain didn't cause static or loss of service. And we had an electric power outage on a night with light rain. So I am thinking there never was anything wrong with my phone, it was replacement or wire maintenance. They powered down, and off, and did phone repairs, then last night the electric company did the same thing. Two consecutive Fridays with overnight outages. Not a coincidence. If they would simply inform us of outages beforehand !!!! Instead of everyone calling, and scheduling, and worrying, and spending hours testing their lines and phones ... they like the drama, and the stealth. But I guess it's fixed at this point, the real test will be the next soaking rain of 2 days duration. Strange thing happen with phone lines.. I had an internet connection problem and complained. After testing they said my line was OK, but the next day they found the problem two blocks away. Neighbor next door never had the problem. a number of times "no problem was found" and then the problem went away. |
#24
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On Saturday, May 14, 2016 at 9:12:09 AM UTC-4, Ed Pawlowski wrote:
On 5/14/2016 8:08 AM, Cosmic Dot wrote: Verizon never showed up. I rescheduled, and all they did was call to ask if the phone is working. Yes it is, and last night's rain didn't cause static or loss of service. And we had an electric power outage on a night with light rain. So I am thinking there never was anything wrong with my phone, it was replacement or wire maintenance. They powered down, and off, and did phone repairs, then last night the electric company did the same thing. Two consecutive Fridays with overnight outages. Not a coincidence. If they would simply inform us of outages beforehand !!!! Instead of everyone calling, and scheduling, and worrying, and spending hours testing their lines and phones ... they like the drama, and the stealth. But I guess it's fixed at this point, the real test will be the next soaking rain of 2 days duration. |
#25
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trader_4 posted for all of us...
Strangest thing I ever had happen is a phone line with a problem calling 911 by itself. One morning I had no phone service. I figured I'd just wait awhile. A few hours later, it was working again. In the afternoon, I had the police here, responding to a 911 hangup call. I told them I had the phone problem, somehow that must have been the cause. They said they have heard about it happening before. Later than day, I went out, when I returned, cop car there again. Same thing. So, this time the cops notified the 911 people that it was a problem and to ignore it. I called Verizon and I guess they fixed whatever it was. Looks like an intermitted short or whatever can send a series of pulses that looks like the string 911. Yup, that happens. Usually in underground feeds. I've responded to a few, they are getting less as they force fiber. It's worse when the crappy line is the alarm line because the alarm co's don't check the phone lines until they get stumped. -- Tekkie |
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