Well, I finally had the repairmen show up this morning and they were confused to say the least. I told them about the recall and they opened the package and were dumbfounded with all the electric wires that were included...like they knew nothing about hooking it up. Of course they tried to make the sales pitch that it would cost about $200 bucks for part and labor, and only 90 day warranty. I told them then about the Solenoid like someone here recommended that I ask. He took out his multmeter and checked for continuity and showed me the low reading around 21, I think I saw. He called the parts department and they quoted 49.95 for the water inlet and the cost of labor....plus no guarantee that replacing the valve would solve the problem. I told them that it is worth buying a new one for that price, and at least I will get hopefully 10 year warranty, instead of the 90 days they will give. Now if i get a 'handyman', it will probably cost about the same as the repairmen were asking, and more likely, the Handyguy would be hard to find again.

On Mon, 28 Dec 2015 09:27:50 -0800 (PST), Frank
wrote:

Well, I finally had the repairmen show up this morning and they were confused to say the least. I told them about the recall and they opened the package and were dumbfounded with all the electric wires that were included...like they knew nothing about hooking it up. Of course they tried to make the sales pitch that it would cost about $200 bucks for part and labor, and only 90 day warranty. I told them then about the Solenoid like someone here recommended that I ask. He took out his multmeter and checked for continuity and showed me the low reading around 21, I think I saw. He called the parts department and they quoted 49.95 for the water inlet and the cost of labor...plus no guarantee that replacing the valve would solve the problem. I told them that it is worth buying a new one for that price, and at least I will get hopefully 10 year warranty, instead of the 90 days they will give. Now if i get a 'handyman', it will probably cost about the same as the repairmen were asking, and
more likely, the Handyguy would be hard to find again.

So you didn't have them do anything?

Did they charge for a service call?

On Monday, December 28, 2015 at 1:43:13 PM UTC-5, Micky wrote:
On Mon, 28 Dec 2015 09:27:50 -0800 (PST), Frank
wrote:

Well, I finally had the repairmen show up this morning and they were confused to say the least. I told them about the recall and they opened the package and were dumbfounded with all the electric wires that were included....like they knew nothing about hooking it up. Of course they tried to make the sales pitch that it would cost about $200 bucks for part and labor, and only 90 day warranty. I told them then about the Solenoid like someone here recommended that I ask. He took out his multmeter and checked for continuity and showed me the low reading around 21, I think I saw. He called the parts department and they quoted 49.95 for the water inlet and the cost of labor...plus no guarantee that replacing the valve would solve the problem. I told them that it is worth buying a new one for that price, and at least I will get hopefully 10 year warranty, instead of the 90 days they will give. Now if i get a 'handyman', it will probably cost about the same as the repairmen were asking, and
more likely, the Handyguy would be hard to find again.

So you didn't have them do anything?

Did they charge for a service call?

No they did not charge anything cause it was suppose to be Free recall charge. The only thing they did was checking the continuity of the solenoid, and even that they weren't going to do until they realize i did some research on this problem. After viewing some youtube instructions on this same problem, those showed that before testing the problem, they should shut off the water supply and turn off the fuse of the electricity, which they did not do at all...so who knows if that multimeter test was even right?

On 12/28/2015 2:55 PM, Frank wrote:

After viewing some youtube instructions on this same problem, those showed that before testing the problem, they should shut off the water supply and turn off the fuse of the electricity, which they did not do at all...so who knows if that multimeter test was even right?


That was the part written by the lawyers. No matter how simple the job
the want the power cut.

I just bought a new refrigerator. Instructions tell you not to stand on
it.

On Mon, 28 Dec 2015 11:55:03 -0800 (PST), Frank
wrote:

On Monday, December 28, 2015 at 1:43:13 PM UTC-5, Micky wrote:
On Mon, 28 Dec 2015 09:27:50 -0800 (PST), Frank
wrote:

Well, I finally had the repairmen show up this morning and they were confused to say the least. I told them about the recall and they opened the package and were dumbfounded with all the electric wires that were included...like they knew nothing about hooking it up. Of course they tried to make the sales pitch that it would cost about $200 bucks for part and labor, and only 90 day warranty. I told them then about the Solenoid like someone here recommended that I ask. He took out his multmeter and checked for continuity and showed me the low reading around 21, I think I saw. He called the parts department and they quoted 49.95 for the water inlet and the cost of labor...plus no guarantee that replacing the valve would solve the problem. I told them that it is worth buying a new one for that price, and at least I will get hopefully 10 year warranty, instead of the 90 days they will give. Now if i get a 'handyman', it will probably cost about the same as the repairmen were asking,
and
more likely, the Handyguy would be hard to find again.

So you didn't have them do anything?

Did they charge for a service call?

No they did not charge anything cause it was suppose to be Free recall charge. The only thing they did was checking the continuity of the solenoid, and even that they weren't going to do until they realize i did some research on this problem. After viewing some youtube instructions on this same problem, those showed that before testing the problem, they should shut off the water supply and turn off the fuse of the electricity, which they did not do at all...so who knows if that multimeter test was even right?

Well if someone, an amateur, was working on it who didn't even know
where the power came in and might undo a wire nut and touch a hot
wire, he should have turned off the power, but I doubt anyone who does
this stuff for a living turns of the power or the water for most
tasks.

Ed is right, written by the lawyers. My favorite line, seen I've
read, on a Superman costume, was, "Caution, Suit does not enable
wearer to fly."