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#1
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Blueray Player problem
Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie |
#2
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Blueray Player problem
On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote:
Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH |
#3
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Blueray Player problem
On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote:
On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. |
#4
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Blueray Player problem
On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote:
On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA |
#5
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Blueray Player problem
On 7/12/2015 12:22 PM, bob_villa wrote:
On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. -- Maggie |
#6
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Blueray Player problem
On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote:
On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother |
#7
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Blueray Player problem
On Sunday, July 12, 2015 at 2:16:03 PM UTC-4, Oren wrote:
On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother Also, if it's stuck in some endless update loop, did they try disconnecting it from the internet? Maybe if it can't find the internet, it will get out of the loop. |
#8
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Blueray Player problem
On 7/12/2015 1:15 PM, Oren wrote:
On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother haha! We can't get it to do anything, but that loop, so we can't change the settings back. We did try disconnecting it from the internet connection, and it's still stuck in the loop. -- Maggie |
#9
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Blueray Player problem
On 7/12/2015 1:48 PM, trader_4 wrote:
On Sunday, July 12, 2015 at 2:16:03 PM UTC-4, Oren wrote: On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother Also, if it's stuck in some endless update loop, did they try disconnecting it from the internet? Maybe if it can't find the internet, it will get out of the loop. That didn't work, either. We tried disconnecting it from the internet. We can't get another screen to come up so we can change the settings back. I'm thinking it'll make a nice boat anchor at this point. -- Maggie |
#10
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Blueray Player problem
On Sun, 12 Jul 2015 13:58:00 -0500, Muggles wrote:
We can't get another screen to come up so we can change the settings back. Using the remote control? What about manually on the front buttons. Not a tiny paper clip sized hole to reset? I'm lost... |
#11
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Blueray Player problem
Muggles wrote:
On 7/12/2015 1:48 PM, trader_4 wrote: On Sunday, July 12, 2015 at 2:16:03 PM UTC-4, Oren wrote: On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother Also, if it's stuck in some endless update loop, did they try disconnecting it from the internet? Maybe if it can't find the internet, it will get out of the loop. That didn't work, either. We tried disconnecting it from the internet. We can't get another screen to come up so we can change the settings back. I'm thinking it'll make a nice boat anchor at this point. Your update must've been disturbed B4 it finished. Only way out is to set the machine back to factory default state. usually that involves going into service mode using tester or particular key sequences. Otherwise the machine is a toast. I never update firmware until it is proven OK. I wait until others try it. I only use Panasonic player(s). One other way of resetting it is to ground a specific pin on the micro process chip if you how to. |
#12
Posted to alt.home.repair
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Blueray Player problem
Muggles wrote:
On 7/12/2015 1:15 PM, Oren wrote: On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother haha! We can't get it to do anything, but that loop, so we can't change the settings back. We did try disconnecting it from the internet connection, and it's still stuck in the loop. Have you unplugged the machine, wait 10 mins. or so and replugged in, power up? Smae thing happens? |
#13
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Blueray Player problem
On 7/12/2015 2:13 PM, Oren wrote:
On Sun, 12 Jul 2015 13:58:00 -0500, Muggles wrote: We can't get another screen to come up so we can change the settings back. Using the remote control? What about manually on the front buttons. Not a tiny paper clip sized hole to reset? I'm lost... Can't find a re-set button anywhere on this contraption. -- Maggie |
#14
Posted to alt.home.repair
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Blueray Player problem
On 7/12/2015 2:26 PM, Tony Hwang wrote:
Muggles wrote: On 7/12/2015 1:15 PM, Oren wrote: On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother haha! We can't get it to do anything, but that loop, so we can't change the settings back. We did try disconnecting it from the internet connection, and it's still stuck in the loop. Have you unplugged the machine, wait 10 mins. or so and replugged in, power up? Smae thing happens? yes ... same thing happens. It's like Groundhog day with no progress. -- Maggie |
#15
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Blueray Player problem
On Sunday, July 12, 2015 at 1:02:22 PM UTC-5, Muggles wrote:
On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. -- Maggie The manual is he http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA |
#16
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Blueray Player problem
On Sun, 12 Jul 2015 13:02:08 -0700 (PDT), bob_villa
wrote: On Sunday, July 12, 2015 at 1:02:22 PM UTC-5, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. -- Maggie The manual is he http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA By USB 1. Visit www.samsung.com. 2. Click SUPPORT on the top right of the page. 3. Enter the product's model number into the search field. As you enter the model number, a drop down will display products that match the model number. 4. Left click your product's model number in the drop down list. 5. On the page that appears, scroll down to and then click Firmware Manuals & Downloads. 6. Click Firmware in the center of the page. 7. Click the ZIP button in the File column on the right side of the page. 8. Click Send in the first pop-up that appears. Click OK in the second pop-up to download and save the firmware file to your PC. 9. Unzip the zip archive to your computer. You should have a single folder with the same name as the zip file. 10. Copy the folder to a USB flash drive. 11. Make sure no disc is inserted in the product, and then insert the USB flash drive into the USB port of the product. 12. In the product’s menu, go to Settings Support Software Update. 13. Select Update Now. 14. The product searches for the software on the USB drive. When it finds the software, the Update Request pop-up appears. 15. Select OK. The product upgrades the software, turns off, and then turns on automatically. ||NOTEs | \\ There should be no disc in the player when you upgrade the software using the USB jack. \\ When the system upgrade is done, check the software details in the Product Information section of the Contact Samsung screen. \\ Do not turn off the player during the Software Update. It may cause the player to malfunction. \\ Software Updates using the USB jack must be performed with a USB flash memory stick only. |
#17
Posted to alt.home.repair
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Blueray Player problem
On Sun, 12 Jul 2015 14:43:43 -0500, Muggles wrote:
On 7/12/2015 2:13 PM, Oren wrote: On Sun, 12 Jul 2015 13:58:00 -0500, Muggles wrote: We can't get another screen to come up so we can change the settings back. Using the remote control? What about manually on the front buttons. Not a tiny paper clip sized hole to reset? I'm lost... Can't find a re-set button anywhere on this contraption. Then forget about any boat anchor ideas. |
#18
Posted to alt.home.repair
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Blueray Player problem
Muggles wrote:
On 7/12/2015 2:26 PM, Tony Hwang wrote: Muggles wrote: On 7/12/2015 1:15 PM, Oren wrote: On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother haha! We can't get it to do anything, but that loop, so we can't change the settings back. We did try disconnecting it from the internet connection, and it's still stuck in the loop. Have you unplugged the machine, wait 10 mins. or so and replugged in, power up? Smae thing happens? yes ... same thing happens. It's like Groundhog day with no progress. Called Samsung tech support? |
#19
Posted to alt.home.repair
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Blueray Player problem
On 7/12/2015 3:02 PM, bob_villa wrote:
On Sunday, July 12, 2015 at 1:02:22 PM UTC-5, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. -- Maggie The manual is he http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA Got it ... thanks! -- Maggie |
#21
Posted to alt.home.repair
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Blueray Player problem
On 7/12/2015 4:02 PM, Oren wrote:
On Sun, 12 Jul 2015 14:43:43 -0500, Muggles wrote: On 7/12/2015 2:13 PM, Oren wrote: On Sun, 12 Jul 2015 13:58:00 -0500, Muggles wrote: We can't get another screen to come up so we can change the settings back. Using the remote control? What about manually on the front buttons. Not a tiny paper clip sized hole to reset? I'm lost... Can't find a re-set button anywhere on this contraption. Then forget about any boat anchor ideas. Can't I have something to look forward to? -- Maggie |
#22
Posted to alt.home.repair
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Blueray Player problem
On 7/12/2015 4:28 PM, Tony Hwang wrote:
Muggles wrote: On 7/12/2015 2:26 PM, Tony Hwang wrote: Muggles wrote: On 7/12/2015 1:15 PM, Oren wrote: On Sun, 12 Jul 2015 13:02:18 -0500, Muggles wrote: On 7/12/2015 12:22 PM, bob_villa wrote: On Sunday, July 12, 2015 at 12:21:28 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 12:07:52 PM UTC-5, bob_villa wrote: On Sunday, July 12, 2015 at 11:48:56 AM UTC-5, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? -- Maggie You could try downloading the newest update to a PC and burn-it to DVD (most will read CD's also). Keep it disconnected from the internet and try to re-start with disc in it. HTH The player manual says to use a USB pen drive to update...instructions are on page 31 of the manual. http://www.samsung.com/us/support/ow...uct/BD-FM59/ZA !! thanks !! I've looked everywhere for the manual that came with it, and no joy. Did you change the settings back to prevent automatic updates. Does it work without looping over and over? I can't help you but, perhaps, there is not and update (chip flashes) available but the system is constantly checking? Link above: "Latest Downloads - Unfortunately, this information isn't currently available for this product." I'd change the settings back and fire your brother haha! We can't get it to do anything, but that loop, so we can't change the settings back. We did try disconnecting it from the internet connection, and it's still stuck in the loop. Have you unplugged the machine, wait 10 mins. or so and replugged in, power up? Smae thing happens? yes ... same thing happens. It's like Groundhog day with no progress. Called Samsung tech support? Not yet. If all other options don't work out, we'll either try tech support or chuck the thing in the trash and go buy a new one that actually isn't so much trouble. -- Maggie |
#23
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Blueray Player problem
On 7/12/2015 10:47 PM, wrote:
On Sun, 12 Jul 2015 11:48:51 -0500, Muggles wrote: Not sure if anyone would have an answer to this problem or not, but I have this blueray player that's suddenly stopped working properly. Here is a photo of the info on it: http://picpaste.com/1541a7f42252a550...134ac5a2c3.jpg We finished watching a movie one evening and then my brother changed the settings to "update automatically". Ever since then the machine has been stuck in a loop of "Up ..... Open ..... turns itself off .... turns itself on again ... Up .... etc.," It was connected to the internet so it should have updated, but we finally had to just unplug it and put our old blueray player where this one used to be. It works fine. We've tried to find a solution on the web, but have come up empty, and can't find a 'reset' button on the stinking machine. Should we turn it into a boat anchor or is there a way to reset it to get it out of that loop? Maybe I missed something but is that "loop" actually trying to eject a disk, detecting a jam and turning itself off? Maybe you just need to manually open the disk slot and give it a fresh start ... assuming there really isn't a disk stuck in there. There is usually a paper clip sized hole in the face of the drive that releases the catch and operates the mechanism. Push in the clip and you will feel it release and then feel the cams operate to open the slot. I'm pretty sure there isn't a disk in the slot, but I'll mention it to my brother and see if he can check it when he gets time. He's been working all day today, and he's usually the one who messes with the hardware around here. It's not his day job, but he's kind of handy to have around with most stuff like that. -- Maggie |
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