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Default Apartment maintenance workers are dumb

Last year my dishwasher started collecting nasty disgusting water in the bottom. None of us knew anything about fixing dishwashers so we assumed it was broken and called maintenance. Took them 7 weeks to 'fix' it, Their solution, after looking at it once for a few minutes, was to replace the whole unit with a brand new washer.

The next week, the new washer had the same problem, with nasty food water collecting at the bottom.

Talked to my Uncle, he clued me in to check on the drain pipe running between the washer and the garbage disposal unit. Like he suspected, the pipe was laying flat on the floor and the water was dripping down from the disposal into the washer.

I pulled the pipe up so it rose higher than the disposal, havent had the problem for a year now.
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Steve wrote:
Last year my dishwasher started collecting nasty disgusting water in the bottom. None of us knew anything about fixing dishwashers so we assumed it was broken and called maintenance. Took them 7 weeks to 'fix' it, Their solution, after looking at it once for a few minutes, was to replace the whole unit with a brand new washer.

The next week, the new washer had the same problem, with nasty food water collecting at the bottom.

Talked to my Uncle, he clued me in to check on the drain pipe running between the washer and the garbage disposal unit. Like he suspected, the pipe was laying flat on the floor and the water was dripping down from the disposal into the washer.

I pulled the pipe up so it rose higher than the disposal, havent had the problem for a year now.

Hmmm,
Pot calling kettle black?

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Every problem is easy to solve when someone tells you what the answer is.

You couldn't figure out what the problem was either until someone told you.
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On 6/1/13 11:42 PM, nestork wrote:
Every problem is easy to solve when someone tells you what the answer
is.

You couldn't figure out what the problem was either until someone told
you.



I'm a repairman. Some of the problems I fix are caused by
seemingly unrelated causes. There might be a combination of causes.
I get a kick out of the customer's response sometimes when I tell them
what the culprit was. "I thought that might be it". Yeah, right.
Some wouldn't recognize the failed part if it jumped up and bit them.

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On 6/1/2013 10:31 PM, Steve wrote:
Last year my dishwasher started collecting nasty disgusting water in the bottom. None of us knew anything about fixing dishwashers so we assumed it was broken and called maintenance. Took them 7 weeks to 'fix' it, Their solution, after looking at it once for a few minutes, was to replace the whole unit with a brand new washer.

The next week, the new washer had the same problem, with nasty food water collecting at the bottom.

Talked to my Uncle, he clued me in to check on the drain pipe running between the washer and the garbage disposal unit. Like he suspected, the pipe was laying flat on the floor and the water was dripping down from the disposal into the washer.

I pulled the pipe up so it rose higher than the disposal, havent had the problem for a year now.


What brand/model of d/w?

Did anyone think to check the installation instructions or FAQs?

When I installed our GE d/w it came with very clear instructions with
pictures of how to install the drain.

But you're right, it seems pretty simple for anyone who has installed a
d/w or a "maintenance" guy. Was his name Chris?

BTW. It's not that the pipe was on the floor, it's that it wasn't
elevated above the inlet to the gd.


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Quote:
Originally Posted by Dean Hoffman[_13_] View Post
I get a kick out of the customer's response sometimes when I tell them
what the culprit was. "I thought that might be it". Yeah, right.
Some wouldn't recognize the failed part if it jumped up and bit them.
I get much the same thing.

I renovated my apartment block with new ceramic tiling, paint and sheet vinyl in the bathrooms, vinyl composition floor tiles on the floor, new carpets, paint, appliances, windows and kitchen counter tops.

And, now when I show suites to prospective tenants, they say "You've done a wonderful job."

But, the bottom line is that the people saying that are just commenting on whether or not they like what they SEE, which is largely going to be determined by how well the colours of everything go together. None of them know any of the reasons I chose the building materials I did or why I installed them the way I did, so I'm being told I've done a good job by someone who wouldn't know a good job from a bad one.

People just try to be friendly, and I let them, but a compliment coming from them really means "it looks like it might be well done; I really don't know how well it's done".
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On Sun, 2 Jun 2013 20:10:26 +0200, nestork
wrote:


'Dean Hoffman[_13_ Wrote:
;3072319']
I get a kick out of the customer's response sometimes when I tell them
what the culprit was. "I thought that might be it". Yeah, right.
Some wouldn't recognize the failed part if it jumped up and bit them.


I get much the same thing.

I renovated my apartment block with new ceramic tiling, paint and sheet
vinyl in the bathrooms, vinyl composition floor tiles on the floor, new
carpets, paint, appliances, windows and kitchen counter tops.

And, now when I show suites to prospective tenants, they say "You've
done a wonderful job."

But, the bottom line is that the people saying that are just commenting
on whether or not they like what they SEE, which is largely going to be
determined by how well the colours of everything go together. None of
them know any of the reasons I chose the building materials I did or why
I installed them the way I did, so I'm being told I've done a good job
by someone who wouldn't know a good job from a bad one.

People just try to be friendly, and I let them, but a compliment coming
from them really means "it looks like it might be well done; I really
don't know how well it's done".


Or the complement might mean: "I couldn't have done it better
myself."
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On Sat, 1 Jun 2013 20:31:58 -0700 (PDT), Steve
wrote:

I pulled the pipe up so it rose higher than the disposal, havent had the problem for a year now.


I presume you mean the plastic vent pipe. Duct tape it to the back of
the cabinet, er, use a clamp or something.
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On Sunday, June 2, 2013 12:27:34 AM UTC-4, Tony Hwang wrote:
Steve wrote:

Last year my dishwasher started collecting nasty disgusting water in the bottom. None of us knew anything about fixing dishwashers so we assumed it was broken and called maintenance. Took them 7 weeks to 'fix' it, Their solution, after looking at it once for a few minutes, was to replace the whole unit with a brand new washer.




The next week, the new washer had the same problem, with nasty food water collecting at the bottom.




Talked to my Uncle, he clued me in to check on the drain pipe running between the washer and the garbage disposal unit. Like he suspected, the pipe was laying flat on the floor and the water was dripping down from the disposal into the washer.




I pulled the pipe up so it rose higher than the disposal, havent had the problem for a year now.


Hmmm,

Pot calling kettle black?



Not at all. They are supposed to be 'professionals', this is their job. Not only did it take them 7 weeks to address this simple problem, but they did not even correct the issue, which was as easy as elevating a piece of plastic tubing. Sure, I appreciate the new washer, but it didnt fix anything. You would think that people skilled enough to disassemble and install these units would also be able to read the instruction manual.
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On Sunday, June 2, 2013 9:26:06 PM UTC-4, Steve wrote:
On Sunday, June 2, 2013 12:27:34 AM UTC-4, Tony Hwang wrote:

Steve wrote:




Last year my dishwasher started collecting nasty disgusting water in the bottom. None of us knew anything about fixing dishwashers so we assumed it was broken and called maintenance. Took them 7 weeks to 'fix' it, Their solution, after looking at it once for a few minutes, was to replace the whole unit with a brand new washer.








The next week, the new washer had the same problem, with nasty food water collecting at the bottom.








Talked to my Uncle, he clued me in to check on the drain pipe running between the washer and the garbage disposal unit. Like he suspected, the pipe was laying flat on the floor and the water was dripping down from the disposal into the washer.








I pulled the pipe up so it rose higher than the disposal, havent had the problem for a year now.




Hmmm,




Pot calling kettle black?






Not at all. They are supposed to be 'professionals', this is their job. Not only did it take them 7 weeks to address this simple problem, but they did not even correct the issue, which was as easy as elevating a piece of plastic tubing. Sure, I appreciate the new washer, but it didnt fix anything. You would think that people skilled enough to disassemble and install these units would also be able to read the instruction manual.


Read the instruction manual? That's heresy on this group!


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On Sun, 2 Jun 2013 20:10:26 +0200, nestork
wrote:


'Dean Hoffman[_13_ Wrote:
;3072319']
I get a kick out of the customer's response sometimes when I tell them
what the culprit was. "I thought that might be it". Yeah, right.
Some wouldn't recognize the failed part if it jumped up and bit them.


I get much the same thing.

I renovated my apartment block with new ceramic tiling, paint and sheet
vinyl in the bathrooms, vinyl composition floor tiles on the floor, new
carpets, paint, appliances, windows and kitchen counter tops.

And, now when I show suites to prospective tenants, they say "You've
done a wonderful job."

But, the bottom line is that the people saying that are just commenting
on whether or not they like what they SEE, which is largely going to be
determined by how well the colours of everything go together. None of
them know any of the reasons I chose the building materials I did or why
I installed them the way I did, so I'm being told I've done a good job
by someone who wouldn't know a good job from a bad one.

People just try to be friendly, and I let them, but a compliment coming
from them really means "it looks like it might be well done; I really
don't know how well it's done".



Gotcha but would it made you feel better if they said it looked ****ty
or they weren't crazy about it g ??
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Quote:
Originally Posted by Oren[_2_] View Post
Or the complement might mean: "I couldn't have done it better
myself."
Quote:
Gotcha but would it made you feel better if they said it looked ****ty
or they weren't crazy about it g ??
Either one of those remarks would have at least been HONEST.

But, when someone who doesn't know anything about what you do tells you that you've done a good job, it's slightly annoying. In an apartment block, what really matters is how long the renovation LASTS, not how good it LOOKS, although it should look acceptable too. They're presuming that GOOD LOOKS = GOOD QUALITY, and I know better. Every professional out there can set tiles or install a counter top that will LOOK better than mine, but mine will still look good after 20 years, whereas theirs are only designed to last the 12 months until their warranty expires.

Here's a good example:

Dozens of companies in every city will install a plastic laminate counter top for you. But, how many of them will paint the particle board that's exposed when they cut a hole for the sink or faucet with a waterproof paint to prevent that exposed particle board from absorbing water and swelling up? EVERY time you remove a cartridge from a faucet to replace the washer or service the faucet somehow, the water that's still in the spout will come pouring out of the faucet body. Unless you've filled the faucet body with plumber's putty or something else, that water will drain into the space below the faucet cover and slowly leak out the holes cut in the counter top where the faucet is mounted. Do that a few times and the particle board swells but the laminate doesn't, and the laminate breaks free of the particle board supporting it.

When I do that job, not only do I paint the exposed particle board on the side of the holes and the underside of the counter top around those holes with oil based paint or penetrating wood repair epoxy, whenever I service a kitchen faucet in my building, I remove the aerator on the end of the spout and use a short piece of vinyl tubing to siphon the water out of the faucet body before servicing the faucet. That way, no water leaks out.

It's the swelling of that wood that causes the laminate to separate from it, and as soon as the laminate isn't well supported by that wood, it's as thin and brittle as dried leaf and that's the beginning of the end of that counter top. By taking steps to prevent my plastic laminate from absorbing water, I'd eliminating the most common cause of plastic laminate tops from needing to be replaced. And, that's something that a prospective tenant doesn't see. So, when he tells me I've done a good job, he doesn't know the half of it. Each and every one of us in here finds it annoying when someone talks authoritatively about something they know nothing about, and I'm no different.

Last edited by nestork : June 3rd 13 at 06:41 PM
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Steve wrote:
Last year my dishwasher started collecting nasty disgusting water in the bottom. None of us knew anything about fixing dishwashers so we assumed it was broken and called maintenance. Took them 7 weeks to 'fix' it, Their solution, after looking at it once for a few minutes, was to replace the whole unit with a brand new washer.

The next week, the new washer had the same problem, with nasty food water collecting at the bottom.

Talked to my Uncle, he clued me in to check on the drain pipe running between the washer and the garbage disposal unit. Like he suspected, the pipe was laying flat on the floor and the water was dripping down from the disposal into the washer.

I pulled the pipe up so it rose higher than the disposal, havent had the problem for a year now.


Your story would have made more sense if you didn't use the word "pipe"
to describe what you elevated.

Methinks what you raised was a hose, "pipe" usually denotes something
rigid if it doesn's have the adjective "flexible" in front of it.

Jeff

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The speed of light is 1.8*10^12 furlongs per fortnight.
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nestork wrote:
'Oren[_2_ Wrote:
;3072392']
Or the complement might mean: "I couldn't have done it better
myself."



Gotcha but would it made you feel better if they said it looked
****ty or they weren't crazy about it g ??


Either one of those remarks would have at least been HONEST.

But, when someone who doesn't know anything about what you do tells
you that you've done a good job, it's slightly annoying.


You must be pretty unsure of the quality of your work if you assume someone
giving you a complememt doesn't know anything.


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On Jun 3, 1:28*pm, nestork wrote:
'Oren[_2_ Wrote:

;3072392']
Or the complement might mean: *"I couldn't have done it *better
myself."


Gotcha but would it made you feel better if they said it looked ****ty
or they weren't crazy about it g ??


Either one of those remarks would have at least been HONEST.

But, when someone who doesn't know anything about what you do tells you
that you've done a good job, it's slightly annoying. *In an apartment
block, what really matters is how long the renovation LASTS, not how
good it LOOKS, although it should look acceptable too. *They're
presuming that GOOD LOOKS = GOOD QUALITY, and I know better.


Unless you've actually asked them what they meant, *you* are presuming
that they are presuming that good looks = good quality. It's very
possible that they meant nothing more than "You've done a wonderful
job...making it look good."

The only way to really know what they meant is to ask them.

Every
professional out there can set tiles or install a counter top that will
LOOK better than mine, but mine will still look good after 20 years,
whereas theirs are only designed to last the 12 months until their
warranty expires.


Really? Do you really believe the *every* professional that installs
tile and counter tops "designed" the installation to only last as long
as the warranty? That's an even bolder presumption than your
presumption that you know exactly what your prospective tenants mean.

Oh wait...maybe we should all be presuming that you really didn't mean
what you specifically said.


Here's a good example:

Dozens of companies in every city will install a plastic laminate
counter top for you. *But, how many of them will paint the particle
board that's exposed when they cut a hole for the sink or faucet with a
waterproof paint to prevent that exposed particle board from absorbing
water and swelling up? *EVERY time you remove a cartridge from a faucet
to replace the washer or service the faucet somehow, the water that's
still in the spout will come pouring out of the faucet body. *Unless
you've filled the faucet body with plumber's putty or something else,
that water will drain into the space below the faucet cover and slowly
leak out the holes cut in the counter top where the faucet is mounted.
Do that a few times and the particle board swells but the laminate
doesn't, and the laminate breaks free of the particle board supporting
it.

When I do that job, not only do I paint the exposed particle board on
the side of the holes and the underside of the counter top around those
holes with oil based paint or penetrating wood repair epoxy, whenever I
service a kitchen faucet in my building, I remove the aerator on the end
of the spout and use a short piece of vinyl tubing to siphon the water
out of the faucet body before servicing the faucet. *That way, no water
leaks out.

It's the swelling of that wood that causes the laminate to separate from
it, and as soon as the laminate isn't well supported by that wood, it's
as thin and brittle as dried leaf and that's the beginning of the end of
that counter top. *By taking steps to prevent my plastic laminate from
absorbing water, I'd eliminating the most common cause of plastic
laminate tops from needing to be replaced. *And, that's something that a
prospective tenant doesn't see. *So, when he tells me I've done a good
job, he doesn't know the half of it. *Each and every one of us in here
finds it annoying when someone talks authoritatively about something
they know nothing about, and I'm no different.

--
nestork




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On Mon, 3 Jun 2013 19:28:22 +0200, nestork
wrote:

Or the complement might mean: "I couldn't have done it better
myself."



Gotcha but would it made you feel better if they said it looked ****ty
or they weren't crazy about it g ??


Either one of those remarks would have at least been HONEST.


So unless they give the complement; you think you should have, the
person is not being sincere? Would you prefer a pat on the back?
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On Mon, 3 Jun 2013 12:05:51 -0700, "Bob F"
wrote:

But, when someone who doesn't know anything about what you do tells
you that you've done a good job, it's slightly annoying.


You must be pretty unsure of the quality of your work if you assume someone
giving you a complememt doesn't know anything.


group hug
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Quote:
Originally Posted by DerbyDad03 View Post
Really? Do you really believe the *every* professional that installs
tile and counter tops "designed" the installation to only last as long
as the warranty? That's an even bolder presumption than your
presumption that you know exactly what your prospective tenants mean.
No, I concede that "designed" is the wrong word to use because the contractor has virtually no control over some things. But, even though he might not be responsible for the quality of the materials he uses, he's at least partially responsible for the quality of the final product, and lemme explain what I mean by that:

I've fielded questions in forums just like this one where a tiling contractor installed ceramic tiles on the walls around a home owner's bath tub, grouted with a cement based grout, and then didn't seal the grout and said "No, it doesn't." when the homeowner asked if the grout needs to be sealed?

The reason he said "No" is because he knows that the cement based grout contains lime, or Ca(OH)2, and that lime is going to make the grout too alkaline for mildew to grow on for the first year or two anyhow. After that, the lime in the grout gradually turns into limestone, CaCO3, and the alkalinity of the grout subsides. Then, mildew will start to grow on the grout, but by that time he knows his warranty will have expired.

The tiling contractor knows that the alkalinity of the grout will keep his bathroom tiling mildew free until his warranty expires, and he doesn't want to get into an argument with the homeowner as to whether the amount agreed to covered all of the work (including sealing the grout) or not. By saying "No, that grout doesn't need to be sealed." he gets paid and gets out the door, and that's his entire motivation.

That's what I consider to be doing the job to only last as long as the warranty period. The tiling won't fall apart once mildew starts to grow on it, but it will quickly lose it's visual appeal.

Let me know when you find ONE ceramic tiling contractor that will seal the cement based grout he puts up in a shower area PROPERLY. And I mean by painting multiple coats of the sealer onto the grout with an artist's paint brush. If you find one that says he'll seal the grout at the end of the job, here's how he'll do it:

He sprays the sealer on with a spray bottle held in one hand while wiping it off with a rag held in the other.

And, if you tell him he's just putting it on and taking it off, he'll argue that since the tile faces stick out proud of the grout lines, the rag should only wipe the sealer off the tile faces, but not the recessed grout lines, and theoretically, he's right.

But in practice, it'll wipe the sealer off everything, and he knows it will, but that's how tiling contractors will seal grout... EXCEPT when they're sealing the grout in the bathroom showers of their own homes.

When people do compliment me on my work, I thank them politely...

... but I know it's a hollow compliment because it's coming from someone who doesn't know the difference between a good job and a lousy one that just looks good until the warranty expires.

Last edited by nestork : June 4th 13 at 01:35 AM
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Try fixing refrigeration. Everyone wants freon.
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"Dean Hoffman" " wrote in message ...

I'm a repairman. Some of the problems I fix are caused by
seemingly unrelated causes. There might be a combination of causes.
I get a kick out of the customer's response sometimes when I tell them
what the culprit was. "I thought that might be it". Yeah, right.
Some wouldn't recognize the failed part if it jumped up and bit them.


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