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Home Repair (alt.home.repair) For all homeowners and DIYers with many experienced tradesmen. Solve your toughest home fix-it problems. |
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Fuzzy Math
I called an upholstery cleaning company, Coit, who shall remain nameless,
and asked, roughly, what it might cost to clean two love seats. "Seventy-five dollars each, but this month we're having a 40% discount," said the nice lady. "Send 'em over," I replied. Tech comes in the next day, looks at the furniture, strokes his chin, and sits down with a calculator (I should have know that was a bad sign). Eventual estimate, after carrying the three, came out thusly: $75 + $75 - 0.40 x ($150) = $200.36 I cursed him like a red-headed step-child and escorted him from the building. FOLLOW UP--- I called the company, COIT, who shall still remain nameless, and politely inquired: "Good afternoon. I am a dissatisfied prospective customer. May I speak to whomever handles complaints?" "The manager and supervisor are out of the office for a training session. I can transfer you to their voice mail," was the official response. "Hmm. Now I have two complaints," said I. "I'll try again tomorrow." Continuing... |
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