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Default Toilet Thumping (American Standard Dual Flush 4035)

I installed the American Standard dual flush 6/3 liter 4035 toilet
just over a year ago. Ever since day one it hammers when the bowl is
filled and it also sounds like another hammer when just after the
small flush button is released not the large flush? Is this a case of
design as no other toilets in the house makes such noise.
Ps American Standard won't return my email.

Thanks
 
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