Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. And as u all know, natural price had
plummeted to point lowest in 7 years. Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

On Jan 28, 6:30*pm, " wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. *And as u all know, natural price had
plummeted to point lowest in 7 years. *Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. *In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

Here in the USA, there are state regulatory boards (Public Utility
Commissions) that have to approve rate increases for natural gas and
for transportation of natural gas. The local comsumer organizations
have been the watchdogs with the states Public Utility Commissions and
won a few battles. The local organizations are also warning consumers
about getting locked into supply costs that come back to haunt the
signers like you have described. DOn't know how things work up north
in CAnada..

On Jan 28, 6:30*pm, " wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. *And as u all know, natural price had
plummeted to point lowest in 7 years. *Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. *In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

You have a gas contract, read it, its all there in minature print. I
bet there is nothing crooked being done, delivery charges are going up
where I am

wrote in message
...
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. And as u all know, natural price had
plummeted to point lowest in 7 years. Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

If you have heard the news, Ontario Hydro is the next one to hit you with
extra charges.

On Jan 28, 7:30*pm, " wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. *And as u all know, natural price had
plummeted to point lowest in 7 years. *Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. *In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

You bargined for a stable price and you got what you asked .
Circumstance could have been that the price would have gone up annd
you would be saving a lot of money. Unfortunately for you tha tis not
what happened. I bet your contract has nothing to do with any other
fee than the cost of the gas.

Jimmie

On Thu, 28 Jan 2010 18:26:15 -0800 (PST), "hr(bob) "
wrote:

On Jan 28, 6:30Â*pm, " wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. Â*And as u all know, natural price had
plummeted to point lowest in 7 years. Â*Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. Â*In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

Here in the USA, there are state regulatory boards (Public Utility
Commissions) that have to approve rate increases for natural gas and
for transportation of natural gas. The local comsumer organizations
have been the watchdogs with the states Public Utility Commissions and
won a few battles. The local organizations are also warning consumers
about getting locked into supply costs that come back to haunt the
signers like you have described. DOn't know how things work up north
in CAnada..


Anyone who deals with Direct Energy is going to get screwed - one way
or another. Anyone who has dealt with them in the last 5-8 years
hasn't done their homework, because there have been MANY reports of
their chicanery in the news and just about anywhere else ever sice
Ontario deregulated natural gas - and it's just snowballed since
electricity was also de-regulated. many original gas contracts
automatically tied you to them for electricity too as soon as
electricity de-regulated.

On Thu, 28 Jan 2010 18:32:55 -0800 (PST), ransley
wrote:

On Jan 28, 6:30Â*pm, " wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. Â*And as u all know, natural price had
plummeted to point lowest in 7 years. Â*Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. Â*In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

You have a gas contract, read it, its all there in minature print. I
bet there is nothing crooked being done, delivery charges are going up
where I am
The company might not be breaking any laws, but they are sure
bending them to the limit - it's all part of that "free market
economy" and "capitalism" I was talking about in another post.

On Thu, 28 Jan 2010 22:16:09 -0500, "EXT"
wrote:


wrote in message
...
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. And as u all know, natural price had
plummeted to point lowest in 7 years. Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

If you have heard the news, Ontario Hydro is the next one to hit you with
extra charges.

Actually there is no such thing as Ontario Hydro any more.
There is OPG, Hydro One, and the local hydro utilities.

But when time of use charges go into effect with the SmartMeter those
possible savings will NOT be available to the poor suckers tied to
Direct Enery and most of the other re-marketers.

On Thu, 28 Jan 2010 19:18:18 -0800 (PST), JIMMIE
wrote:

On Jan 28, 7:30Â*pm, " wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. Â*And as u all know, natural price had
plummeted to point lowest in 7 years. Â*Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. Â*In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

You bargined for a stable price and you got what you asked .
Circumstance could have been that the price would have gone up annd
you would be saving a lot of money. Unfortunately for you tha tis not
what happened. I bet your contract has nothing to do with any other
fee than the cost of the gas.

Jimmie
You'd lose the bet.
You pay a per unit price for the gas, a transportation/distribution
fee, and a service fee.

On 1/28/10 4:30 PM, wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. And as u all know, natural price had
plummeted to point lowest in 7 years. Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

You will never catch me signing up for one of these re-marketers. Twice
now my 78 year old dad has been swindled in to signing a contract and
twice I have had to get him out of it within the 10 day cooling off
period (a law in BC that gives a person 10 days to bow out of a contract
before it becomes binding). The last time I helped him he was looking at
signing on for 5 years at a cost of $2800.00 more over the life of the
contract (at the current rates). Add that to the additional $2200.00 I
saved him from doing the same thing 4 years ago and there is $5000.00 of
my inheritance I have protected from a less than reputable business (the
door to door solicitors they use talk out of their ass and somehow make
it smell like roses).

When ever they show up at my door they get an abrupt no thanks (SLAM)!

wrote in message
...
On Thu, 28 Jan 2010 22:16:09 -0500, "EXT"
wrote:


wrote in message
...
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. And as u all know, natural price had
plummeted to point lowest in 7 years. Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

If you have heard the news, Ontario Hydro is the next one to hit you with
extra charges.

Actually there is no such thing as Ontario Hydro any more.
There is OPG, Hydro One, and the local hydro utilities.

But when time of use charges go into effect with the SmartMeter those
possible savings will NOT be available to the poor suckers tied to
Direct Enery and most of the other re-marketers.

What savings, only the politicians claimed we would be able to save money.
Now it appears that you and I will get to pay current rates plus any added
price increases for power used in the wee hours of the day, while prime time
in early evening will be off the charts in cost and daytime rates will only
be exorbitant when we will be trying to cool our houses with our air
conditioners and run our businesses. Of course power rates will have to go
up to pay for these so called SmartMeters.

Yes, Ontario Hydro changed its name to convince us that it is different, but
after many decades my feeble old brain still calls up the old name when I
want to refer to them.

Direct Energy -- I avoid them. I love to watch their student door-to-door
sales reps go running after they give me a misleading sales pitch to try to
get me to sign a Natural Gas contract. I flash my Enbridge/Consumers Gas
I.D. card at them as I tell them that they are not going to look at my gas
bill.

"Ned Flanders" wrote in message
...
On 1/28/10 4:30 PM, wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. And as u all know, natural price had
plummeted to point lowest in 7 years. Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

You will never catch me signing up for one of these re-marketers. Twice
now my 78 year old dad has been swindled in to signing a contract and
twice I have had to get him out of it within the 10 day cooling off period
(a law in BC that gives a person 10 days to bow out of a contract before
it becomes binding). The last time I helped him he was looking at signing
on for 5 years at a cost of $2800.00 more over the life of the contract
(at the current rates). Add that to the additional $2200.00 I saved him
from doing the same thing 4 years ago and there is $5000.00 of my
inheritance I have protected from a less than reputable business (the door
to door solicitors they use talk out of their ass and somehow make it
smell like roses).

When ever they show up at my door they get an abrupt no thanks (SLAM)!

I am expecting to sell my home in the next few years due to development
around me, if you read your contract, which most people don't, you will find
that it is for 5 years and non-cancelable without a stiff penalty, even if
you sell the house.

On Jan 29, 10:20*am, "EXT" wrote:
"Ned Flanders" wrote in message

...



On 1/28/10 4:30 PM, wrote:
Hi, All.

We are in Ontario, Canada and are serviced by Union gas for home
heating and I had been locking natural gas price through Direct
Energy.

After first five years terms, we re-locked the price at 31.2 cents per
cubic meter about 2-3 years ago. *And as u all know, natural price had
plummeted to point lowest in 7 years. *Union gas natural gas price
(for those without Direct energy) is at 19.84 cents per cubic meter.
Well, sucks me and those who locked it anywhere above 25 cents per
cubic meter.

But those rants aside, I came across the fact that Direct Energy
raised transportation charge from 4.9 c/m3 at beginning of 2008 to 5.9
c/m3 and then again to 6.9 c/m3 in may of 2008. *In terms of storage
charge, they raised to ~1 c/m3 to ~2 c/m3 back in Aug of 2008.

Well because of obvious reason (operation cost, gas used for
transportation), those prices had to go up but Union gas provides it
at 4.27 c/m3 for transportation and ~1 c/m3 for storage as of Jan
2010.

In fact, just two years ago, difference between union gas and direct
energy for transportation fee was not that much and storage fee were
nearly even.

I understand needs of transportation/storage for gas delivered by
Direct Energy from supplier to Union gas would be different than
transportation/storage needs of Union gas but it was very similar two
years ago.

Now difference from combined expense is nearly 3 cents per cubic
meter, I have to think that Direct Energy who tried to keep it at
level w Union Gas/Embridge is now trying to squeeze extra profits out
of it by passing the cost onto customers who never agreed on
overpaying for transportation/storage fee other than agreeing on fixed
gas price.

I have filed complaints to customer service but I am wondering how
many of u out there are having same problems and if there is anyone
with suggestions on how to pursuit this if customer service guys will
not be willing to resolve this.

-J

You will never catch me signing up for one of these re-marketers. Twice
now my 78 year old dad has been swindled in to signing a contract and
twice I have had to get him out of it within the 10 day cooling off period
(a law in BC that gives a person 10 days to bow out of a contract before
it becomes binding). The last time I helped him he was looking at signing
on for 5 years at a cost of $2800.00 more over the life of the contract
(at the current rates). Add that to the additional $2200.00 I saved him
from doing the same thing 4 years ago and there is $5000.00 of my
inheritance I have protected from a less than reputable business (the door
to door solicitors they use talk out of their ass and somehow make it
smell like roses).

When ever they show up at my door they get an abrupt no thanks (SLAM)!

I am expecting to sell my home in the next few years due to development
around me, if you read your contract, which most people don't, you will find
that it is for 5 years and non-cancelable without a stiff penalty, even if
you sell the house.

Actually, I double checked that Direct Energy (not sure about other
companies) would not charge termination fee (those huge penalty) if we
prove we sell the house and move to place where natural gas is not
needed. (rental property, condomidium). For those who are actually
selling house, should consider moving into rental property for awhile
to get rid of Direct Energy and then buy a house to move to.


To all, point of my post was not the fact I want to do do anything
about fixed GAS price I was locked on. I betted on the fact natural
gas to at least go up and I failed, simple as that. It's about
extra profit they are trying to make from transportation/storage
charge by raising them over the level of what Union gas/Enbridge
charges. Actual damage from these two charges is like $80~$160 per
year depends on how much heating u use but the fact these independant
gas re-suppliers are now trying to profit from the area away from gas
contract itself is scary and not fair to consumers.