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Kohler engines impressive support...
Had a problem with my riding mower yesterday. The mower is a Deere 210
with a 10 HP (real HP, not today's bogus HP) Kohler engine. It's also 32 years old. I looked on the Kohler engines site for any manuals and only found ones for the much newer engines. Not expecting much, I sent an email to them from the "contact us" page on their site, with the info on the engine and inquiring about manuals. This morning I received an email with links to PDFs of the complete owner / operator manual, service manual and to the parts department. Very impressive getting that level of support on a 32 year old product. I've dealt with a few companies that didn't want to know about 2 year old products, much less 32 year old ones. Pete C. |
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