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Pete C. Pete C. is offline
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Default Kohler engines impressive support...

Andy Asberry wrote:

On Fri, 13 Jul 2007 16:08:30 GMT, "Pete C."
wrote:

Had a problem with my riding mower yesterday. The mower is a Deere 210
with a 10 HP (real HP, not today's bogus HP) Kohler engine. It's also 32
years old. I looked on the Kohler engines site for any manuals and only
found ones for the much newer engines.

Not expecting much, I sent an email to them from the "contact us" page
on their site, with the info on the engine and inquiring about manuals.
This morning I received an email with links to PDFs of the complete
owner / operator manual, service manual and to the parts department.

Very impressive getting that level of support on a 32 year old product.
I've dealt with a few companies that didn't want to know about 2 year
old products, much less 32 year old ones.

Pete C.


Pete, I've got most of the Kohler manuals on my web site;
http://www.asberry.net/Kohler.htm

I have probably 20 of those Kohlers if you need any parts.

--Andy Asberry--
------Texas-----


I don't seem to need any parts yet. When I got back to working on it, I
cleaned and checked the plug and drained the carb bowl and that got it
going. Probably a bit of water in the fuel, not much of a surprise given
all the rain and humidity lately and the mower having been parked under
cover but where it got some sun during the day causing thermal cycling.

Pete C.