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#1
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SAMSUNG not honering rebates
Hi,
Anyone have problem geting rebate checks from Samsung /newegg.com? This is my second time my rebate for Samsung is rejected for invalid submission reason. But to my knowledge and believe I have dont all correct as possible. Is there a way to contact them, the number the gave in the mail is an automated messaging system not letting to do anything further. I never had any problem with rebates from other companies. Iam not sure this is the way SAMSUNG want to satisfy their customers. Sam |
#2
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SAMSUNG not honering rebates
Ohm wrote:
Hi, Anyone have problem geting rebate checks from Samsung /newegg.com? This is my second time my rebate for Samsung is rejected for invalid submission reason. But to my knowledge and believe I have dont all correct as possible. Is there a way to contact them, the number the gave in the mail is an automated messaging system not letting to do anything further. I never had any problem with rebates from other companies. Iam not sure this is the way SAMSUNG want to satisfy their customers. Sam I'm sure Samsung is not just going to ignore rebates. The legal hassles would be a huge PITA. What is the reason for the rejection? -- Ed http://pages.cthome.net/edhome/ |
#3
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SAMSUNG not honering rebates
Ohm wrote:
Hi, Anyone have problem geting rebate checks from Samsung /newegg.com? This is my second time my rebate for Samsung is rejected for invalid submission reason. But to my knowledge and believe I have dont all correct as possible. Is there a way to contact them, the number the gave in the mail is an automated messaging system not letting to do anything further. I never had any problem with rebates from other companies. Iam not sure this is the way SAMSUNG want to satisfy their customers. Sam Hope you made a photocopy of all your forms and receipts...cause if not, you're screwed. Period. |
#5
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SAMSUNG not honering rebates
I had a similar experience, though I can't even remember who it was with.
It took 6 phone calls, but they finally paid me; twice. |
#6
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SAMSUNG not honering rebates
"Ohm" wrote in message oups.com... Hi, Anyone have problem geting rebate checks from Samsung /newegg.com? This is my second time my rebate for Samsung is rejected for invalid submission reason. But to my knowledge and believe I have dont all correct as possible. Is there a way to contact them, the number the gave in the mail is an automated messaging system not letting to do anything further. I never had any problem with rebates from other companies. Iam not sure this is the way SAMSUNG want to satisfy their customers. Well, considering just how well you wrote your message I can see that there may be room for you making an error in the submission... But, just in case you didn't miss anything, they should be able to tell you more than "you forgot something." Contact as many related companies as you can. Who was the rebate from? Newegg? Samsung? That company should be able to tell you who to deal with. |
#7
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SAMSUNG not honering rebates
"Noozer" wrote in message news:NPX8f.356632$tl2.121644@pd7tw3no... "Ohm" wrote in message oups.com... Hi, Anyone have problem geting rebate checks from Samsung /newegg.com? This is my second time my rebate for Samsung is rejected for invalid submission reason. But to my knowledge and believe I have dont all correct as possible. Is there a way to contact them, the number the gave in the mail is an automated messaging system not letting to do anything further. I never had any problem with rebates from other companies. Iam not sure this is the way SAMSUNG want to satisfy their customers. Well, considering just how well you wrote your message I can see that there may be room for you making an error in the submission... But, just in case you didn't miss anything, they should be able to tell you more than "you forgot something." Contact as many related companies as you can. Who was the rebate from? Newegg? Samsung? That company should be able to tell you who to deal with. Probably what the OP "forgot" was that he had to actually BUY the product before he could receive a rebate...... ;-] |
#8
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SAMSUNG not honering rebates
In article .com,
"Ohm" wrote: Hi, Anyone have problem geting rebate checks from Samsung /newegg.com? This is my second time my rebate for Samsung is rejected for invalid submission reason. But to my knowledge and believe I have dont all correct as possible. Is there a way to contact them, the number the gave in the mail is an automated messaging system not letting to do anything further. I never had any problem with rebates from other companies. Iam not sure this is the way SAMSUNG want to satisfy their customers. Sam I have worked closely with Samsung for 7-8 years. I fabricate Staron counter tops. Besides USA based Wilsonart, I have yet to find a company which stands behind their products with the kind of integrity that Samsung has. |
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