Home |
Search |
Today's Posts |
#1
Posted to misc.consumers.house,uk.d-i-y,uk.misc,uk.tech.digital-tv,uk.legal
|
|||
|
|||
Choosing retailer for mimimum complaints
On Jul 1, 12:22*pm, "john hamilton" wrote:
I think this might affect us all at one time or another. *You want to buy an item like a fridgfreezer or a washing machine,etc. *To make your cash go as far as possible often the best price is with one of the big national chains of retailers. Typing in one or two of the household chains names to google, linked to the word 'complaints'; invariable brings up a lot of experiences of people ordering and then having to wait an unreasonable amount of time because its not in stock. Another problem is with these big companies is that the various departments seem to be able to pass around the responsibility of any problem with impunity on to another department. Is there a good way of trying to find out, which of the big chains of shops like: Currys, Dixons, Comet, etc; *are the best to deal with from the customer satisfaction point of view? Perhaps just compare the number of hits for 'complaint.' NT |
#2
Posted to misc.consumers.house,uk.d-i-y,uk.misc,uk.tech.digital-tv,uk.legal
|
|||
|
|||
Choosing retailer for mimimum complaints
NT wrote:
snip Perhaps just compare the number of hits for 'complaint.' and divide by annual sales... John Lewis are pretty good, AIUI. |
#3
Posted to misc.consumers.house,uk.d-i-y,uk.misc,uk.tech.digital-tv,uk.legal
|
|||
|
|||
Choosing retailer for mimimum complaints
In message , Fevric J.
Glandules writes NT wrote: snip Perhaps just compare the number of hits for 'complaint.' and divide by annual sales... John Lewis are pretty good, AIUI. But unless they've changed their policy, they will not price match online stores. -- Kevin Seal F800ST {walrus1 at gmail dot com} |
#4
Posted to misc.consumers.house,uk.d-i-y,uk.misc,uk.tech.digital-tv,uk.legal
|
|||
|
|||
Choosing retailer for mimimum complaints
Kevin Seal wrote:
In message , Fevric J. Glandules writes John Lewis are pretty good, AIUI. But unless they've changed their policy, they will not price match online stores. Fair enough. If you really must have the cheapest price, then caveat emptor. It's a gamble. |
#5
Posted to misc.consumers.house,uk.d-i-y,uk.misc,uk.tech.digital-tv,uk.legal
|
|||
|
|||
Choosing retailer for mimimum complaints
"Kevin Seal" wrote in message ... In message , Fevric J. Glandules writes NT wrote: snip Perhaps just compare the number of hits for 'complaint.' and divide by annual sales... John Lewis are pretty good, AIUI. But unless they've changed their policy, they will not price match online stores. -- Kevin Seal F800ST {walrus1 at gmail dot com} Agreed. In January 2009 I bought a Panasonic TX-19LXD8 from Amazon for £246. John Lewis on line wanted £349. I asked them what they could do - they said tough - I said fair enough and bought it from Amazon. I thought £103 was a bit steep for an extra 4 years of warranty! Amazon have been great when I've had a problem with stuff bought from them. A Guitar Hero thingy for the Wii was delivered with a cracked knob. They offered a replacement if I returned it or a 20% refund. I took the 20% and repaired it! |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Choosing retailer for mimimum complaints | UK diy | |||
Choosing retailer for mimimum complaints | UK diy | |||
Choosing retailer for mimimum complaints | UK diy | |||
FMB complaints experiences? | UK diy |