On Jul 1, 12:22*pm, "john hamilton" wrote:
I think this might affect us all at one time or another. *You want to buy an
item like a fridgfreezer or a washing machine,etc. *To make your cash go as
far as possible often the best price is with one of the big national chains
of retailers.

Typing in one or two of the household chains names to google, linked to the
word 'complaints'; invariable brings up a lot of experiences of people
ordering and then having to wait an unreasonable amount of time because its
not in stock.

Another problem is with these big companies is that the various departments
seem to be able to pass around the responsibility of any problem with
impunity on to another department.

Is there a good way of trying to find out, which of the big chains of shops
like: Currys, Dixons, Comet, etc; *are the best to deal with from the
customer satisfaction point of view?

Perhaps just compare the number of hits for 'complaint.'


NT