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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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1Yr. Old Gatway Laptop Crapped Out
I have a Gateway M305CRV two weeks out of warrenty that simply stopped dead
in its tracks. I wasn't doing any thing out of the ordinary and all of a sudden nothing worked. The mouse froze up. The CTRL-ALT DEL would not bring the Task Monitor up or allow me to reset. So I turned it off and back on again. Now it only lights up the LEDs above and to the right of the on/off button. In fact it circulates through the LEDs. The fan also comes on. That is all it does. Nothing on the screen. It seems as if the BIOS is in a loop waiting for something. I have tried the following not necessarily in this order without success. Plugged the monitor from the desktop into the back -- didn't help. Took the battery out and let it set for an hour. Plugged the AC line in -- didn't help. Reseated the RAM -- didn't help. Reseated the HD -- didn't help. I took what I assummed to be the CMOS battery out and turned it on without the CMOS battery -- din't help. Put the Diver CD in the drive and turned it on -- didn't help. My questions are" 1. Does anyone know what order the BIOS does its work?. I would assume it checked the RAM first. It knows when the battery is running low because I let it set there circulating through the LEDs until the battery lite turned a blinking red and finally shut down. 2. Does the BIOS normally, or can it, write to the display without RAM being present. Nothing gets displayed at the moment. 3. Does anyone have a source for the Service Manual for the M305 laptop. Do I really have to pay for it. IT would seem to me if Gateway won't help fix it they should at least provide a source that tells you how to take the thing apart correctly. Please don't suggest talking to Gateway. I tried that and all my arguments fell on deaf ears. I believe I have a case for the machine still being under warranty since I had a months worth of trouble when I first got it. But I get the distinct feeling from my conversations with their support people that they really don't give a grunt. Reading through the news groups and internet it seems like I'm not the only one whose laptop ended up in this state. But so far I have found no solutions. Right now I purposely took out the CMOS battery and let the main battery run completely down and am going to let it set for a day or two. |
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