Hi,

if you do repairs for a living, you will sometimes have issues with particular customers. One scenario is when you are NOT dealing with the owner - but some middle man instead. Bad enough.

A worse one is when you do not know who the real owner is, cos someone who borrowed (and broke) the item brings it to you *pretending* to be the owner.

If they do not return to pick up and pay, anyone can then claim to be the owner and try to obtain the item for the repair cost.
So the first question you need to ask any new customer is:

" How long have you owned it ? "

And if their answer is non very convincing :

" Where did you you get it ? "

One does not what tot be stuck with items that never get picked up or are maybe stolen or where a dispute about ownership arises.

Happens.


........ Phil