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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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Posted to comp.mobile.android,alt.cellular.t-mobile,sci.electronics.repair
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On Fri, 04 Apr 2014 20:18:59 -0400, tlvp wrote:
No lies there -- just truth, but rather less than the *whole* truth Actually, I have many documented phone calls to T-Mobile, with a witness (my wife) who was known to the T-Mobile as a witness when I had asked the question each time. Many times they told me the "usable memory" was 4GB! In each case, I have the first name and employee ID of the person who provided that errant information. The errors are repeated, widespread, across Customer Service, Customer Service Supervisors, Technical Support, and Technical Support Supervisors. Had I known the phones were unusable (they actually have less than 1 MB of usable memory out of the box), I never would have bought them. Had T-Mobile told me the truth when I ordered the phones from them, I never would have bought them. |
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