I do warranty work for Prima out of B.C., Canada, & have been many
weeks trying to get
a hold of them, by E-Mail, & phone! Anyone doing their waranty, &
having the same trouble?
I can call them on two phone lines at the same time, & not ever get a
human, no call backs,
or answered E-Mails! I MUST get my programmed EEPROMS, & CPU's from
them, & can't
get them elsewhere! Are they going out of business? I'm soon going to
have to drop them as
a warranty company! Thanks, Dani.

Dani wrote:
I do warranty work for Prima out of B.C., Canada, & have been many
weeks trying to get
a hold of them, by E-Mail, & phone! Anyone doing their waranty, &
having the same trouble?
I can call them on two phone lines at the same time, & not ever get a
human, no call backs,
or answered E-Mails! I MUST get my programmed EEPROMS, & CPU's from
them, & can't
get them elsewhere! Are they going out of business? I'm soon going to
have to drop them as
a warranty company! Thanks, Dani.


Hi Dani...

Just wonder if you've seen this page, which directs you to
another company for parts and service?

http://www.primaamerica.com/support.asp

Take care.

Ken