Gotta give credit where it is due!

After dealing with laptopking I am very pleased with another company.
I just got off the phone with the guy who owns DCPOWERJACKS.NET and
they are serious to customer satisfaction.

I am repairing a gateway mx7515, and I went to laptopking to order the
jack, which is listed as a 2.5mm jack. This isnt my laptop so I thought
ok and ordered the part with overnight shipping and it was around
around 60 dollars... 30 for the jack and 30 for shipping. When I told
them it was the wrong part I noticed they had a no refund policy unless
the jack is bad. I corresponded over email, and they kept emailing me
say around 5:00 pm, which I know is past shipping times in california.
After I finally found the right jack listed for a compaq, they waited
again after 5pm the next day to let me know they didnt have the part in
stock.. 4 days wasted, partially my fault for ordering the wrong size,
but they just didnt seem to really care too much. I offered to send a
pic of the old jack ,etc. So I gave up on them, and they own four
domains.. This is from my invoice..

Excel Computer, Inc.
Network of laptop sites:
Excelcomputerinc.com | Laptopking.com | Laptoprepairparts.com |
Laptoprepairco.com


Now to DCPOWERJACKS.NET. Long story short, I decided not to remove the
2.5mm jack and not use the targus universal notebook ac adapter. (I
dont like not knowing the amps, plus I already have a good ac adapter
it just needs a 1.65mm jack.) I ordered the jack from the site late
last nite. Today I got an email from gary about my paypal address. I
just moved, so I updated my info with paypal and told him not to cancel
the order in my email.

8:15 rolls around and I am watching the history channel. I receive a
call from Gary! He told me I paid with an echeck and it would take
forever to clear. So we fixed it and he told me I should have it by
tuesday.

I thought wow! What great service. The guy actually called me to
straighten out the order and make me happy. Plus all I spent was 20
dollars, and that was with my shipping 2 day business with usps...

DCPOWERJACKS.NET made me very happy. And now one of my clients kids
will get the laptop earlier as a result.

Why not go to mouser and order one for $0.50?


wrote in message
oups.com...
Gotta give credit where it is due!

After dealing with laptopking I am very pleased with another company.
I just got off the phone with the guy who owns DCPOWERJACKS.NET and
they are serious to customer satisfaction.

I am repairing a gateway mx7515, and I went to laptopking to order the
jack, which is listed as a 2.5mm jack. This isnt my laptop so I thought
ok and ordered the part with overnight shipping and it was around
around 60 dollars... 30 for the jack and 30 for shipping. When I told
them it was the wrong part I noticed they had a no refund policy unless
the jack is bad. I corresponded over email, and they kept emailing me
say around 5:00 pm, which I know is past shipping times in california.
After I finally found the right jack listed for a compaq, they waited
again after 5pm the next day to let me know they didnt have the part in
stock.. 4 days wasted, partially my fault for ordering the wrong size,
but they just didnt seem to really care too much. I offered to send a
pic of the old jack ,etc. So I gave up on them, and they own four
domains.. This is from my invoice..

Excel Computer, Inc.
Network of laptop sites:
Excelcomputerinc.com | Laptopking.com | Laptoprepairparts.com |
Laptoprepairco.com


Now to DCPOWERJACKS.NET. Long story short, I decided not to remove the
2.5mm jack and not use the targus universal notebook ac adapter. (I
dont like not knowing the amps, plus I already have a good ac adapter
it just needs a 1.65mm jack.) I ordered the jack from the site late
last nite. Today I got an email from gary about my paypal address. I
just moved, so I updated my info with paypal and told him not to cancel
the order in my email.

8:15 rolls around and I am watching the history channel. I receive a
call from Gary! He told me I paid with an echeck and it would take
forever to clear. So we fixed it and he told me I should have it by
tuesday.

I thought wow! What great service. The guy actually called me to
straighten out the order and make me happy. Plus all I spent was 20
dollars, and that was with my shipping 2 day business with usps...

DCPOWERJACKS.NET made me very happy. And now one of my clients kids
will get the laptop earlier as a result.

Michael Kennedy wrote:
Why not go to mouser and order one for $0.50?

He probably couldn't. Some laptop's have DC jacks with differing pinouts
and PCB mounts than those stocked by general catalogue suppliers.

Getting round that problem either costs $$$ with specialist suppliers,
or botching the job with other parts, which with some of these, if you
look at the max current draw to charge a flat laptop battery, doesn't
look very safe....

--
Adrian C

wrote:
Gotta give credit where it is due!

After dealing with laptopking I am very pleased with another company.
I just got off the phone with the guy who owns DCPOWERJACKS.NET and
they are serious to customer satisfaction.

I am repairing a gateway mx7515, and I went to laptopking to order the
jack, which is listed as a 2.5mm jack. This isnt my laptop so I thought
ok and ordered the part with overnight shipping and it was around
around 60 dollars... 30 for the jack and 30 for shipping. When I told
them it was the wrong part I noticed they had a no refund policy unless
the jack is bad. I corresponded over email, and they kept emailing me
say around 5:00 pm, which I know is past shipping times in california.
After I finally found the right jack listed for a compaq, they waited
again after 5pm the next day to let me know they didnt have the part in
stock.. 4 days wasted, partially my fault for ordering the wrong size,
but they just didnt seem to really care too much. I offered to send a
pic of the old jack ,etc. So I gave up on them, and they own four
domains.. This is from my invoice..

Excel Computer, Inc.
Network of laptop sites:
Excelcomputerinc.com | Laptopking.com | Laptoprepairparts.com |
Laptoprepairco.com


Now to DCPOWERJACKS.NET. Long story short, I decided not to remove the
2.5mm jack and not use the targus universal notebook ac adapter. (I
dont like not knowing the amps, plus I already have a good ac adapter
it just needs a 1.65mm jack.) I ordered the jack from the site late
last nite. Today I got an email from gary about my paypal address. I
just moved, so I updated my info with paypal and told him not to cancel
the order in my email.

8:15 rolls around and I am watching the history channel. I receive a
call from Gary! He told me I paid with an echeck and it would take
forever to clear. So we fixed it and he told me I should have it by
tuesday.

I thought wow! What great service. The guy actually called me to
straighten out the order and make me happy. Plus all I spent was 20
dollars, and that was with my shipping 2 day business with usps...

DCPOWERJACKS.NET made me very happy. And now one of my clients kids
will get the laptop earlier as a result.

Man have i got a Bridge to sell YOU..WOW there are no jacks for ANY
laptop that cost over a buck. and installation should onlt be around 50
bucks tops. At least thats what we charge where I work Geez man did
they take you for a ride

David Naylor wrote:
Man have i got a Bridge to sell YOU..WOW there are no jacks for ANY
laptop that cost over a buck.

Fine, do us all a favour. Care to name your sources for supplying jacks
for ANY laptop for less than a dollar? Sony, HP/Compaq, Mitac, Clevo?

and installation should onlt be around 50
bucks tops. At least thats what we charge where I work

Fair.

Geez man did
they take you for a ride

--
Adrian C