Hi,

This is technically under warranty (made in June 2005), but wondering if
it's something I can do, without the hassle of shipping, filling out forms
and waiting. Color seems OK, just some shaking horizontal lines.

Degaussed it, but no change.

Regards,

Rich

....addition... the monitor is eView 1713, but both numbers are on the back
of the monitor...

"RichK" wrote in message
...
Hi,

This is technically under warranty (made in June 2005), but wondering if
it's something I can do, without the hassle of shipping, filling out forms
and waiting. Color seems OK, just some shaking horizontal lines.

Degaussed it, but no change.

Regards,

Rich

"RichK" wrote in message
...
Hi,

This is technically under warranty (made in June 2005), but wondering if
it's something I can do, without the hassle of shipping, filling out forms
and waiting. Color seems OK, just some shaking horizontal lines.

Degaussed it, but no change.


Why did you degauss it? That only cures a very specific fault, namely colour
patches on the screen caused by a magnetised shadow mask or aperture grille.

I'm not quite sure what you mean by shaking horizontal lines. Have you tried
moving the monitor to a different location? External magnetic influences
such as TVs or power cables can cause the picture to 'wobble' if they're
close enough.

Failing that, you need to return it for repair- there's no easy answers or
magic spells.

Dave

Hi Dave,

"Dave D" wrote in message:

Degaussed it, but no change.

Why did you degauss it? That only cures a very specific fault, namely
colour
patches on the screen caused by a magnetised shadow mask or aperture
grille.

It's the only thing I could do with an outside button :-)

I'm not quite sure what you mean by shaking horizontal lines.

There are a multiple horizontal lines from edge to edge. Uneven
distribution, but from top to bottom of screen. These lines shake.

You can see the desktop icons and colors seem to be fine. I've never seen
sympthoms like these.

Have you tried moving the monitor to a different location? External
magnetic influences
such as TVs or power cables can cause the picture to 'wobble' if they're
close enough.

Yes, moved it out at least 4 ft from any devices, like the PC or another
monitor. No speakers around, etc. Clean environment magnetically.

Failing that, you need to return it for repair- there's no easy answers or
magic spells.

Making progress on getting it replaced. In the end it may be less hassle
than messing with it myslef, with only a VOM at my disposal :-)

Regards,

Rich