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Default Laptop battery won't output voltage

Dell Sony Battery pack from 8200 Inspiron type 66Whr
System didn't like it, either slot. Won't charge it and flashes LEDs
strangely. Happy with other pack either slot.
-- System OK
battery pack button indicates one LED level
took it apart, reading battery voltage directly shows 3.6 volts on all
pairs - total 14.5 volts (4 pairs) -- batteries OK
Voltage on terminal output leads from board about 2 volts.
-- electronics problem.

where can I get a pack with bad batteries??
a schematic??
whatever??

thanks


 
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