anyone had to do a return to hf

what about a new tool that is missing a part


just wondering if i should just ask for a refund and repurchase

or have them send a part

do not order from them much and have never had an issue that was
worth contacting them about

On 6/9/16 3:47 PM, Electric Comet wrote:

anyone had to do a return to hf

what about a new tool that is missing a part


just wondering if i should just ask for a refund and repurchase

or have them send a part

do not order from them much and have never had an issue that was
worth contacting them about


Every HF I have dealt with has been great about returns.
If something is missing, they most likely just take the whole thing and
give you an entire new one. They did have to send me parts form
something I bought, but it was fast and trouble free.

If I were you, I'd contact your computer manufacturer to see if they can
send you all the capital letters and punctuation marks that are missing
from your keyboard.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com

---remove "DOT" ^^^^ to reply

-MIKE- wrote in :

On 6/9/16 3:47 PM, Electric Comet wrote:

anyone had to do a return to hf

what about a new tool that is missing a part

Every HF I have dealt with has been great about returns.
If something is missing, they most likely just take the whole thing and
give you an entire new one.

That has been my experience also.

If I were you, I'd contact your computer manufacturer to see if they can
send you all the capital letters and punctuation marks that are missing
from your keyboard.

LOL.

John

One of my HF's would not do any thing without a receipt. I live in the
SF Bay Area.

CP

On Mon, 13 Jun 2016 17:25:20 -0700
MOP CAP wrote:

One of my HF's would not do any thing without a receipt. I live in
the SF Bay Area.

yeah gotta have a receipt but that has been true for a long time
everywhere

will probably sell this one and just get a new one

always a point of diminishing returns on time spent getting a refund
or a replacement

tools sell well on feebay too

On Tuesday, June 14, 2016 at 12:01:23 PM UTC-4, Electric Comet wrote:
On Mon, 13 Jun 2016 17:25:20 -0700
MOP CAP wrote:

One of my HF's would not do any thing without a receipt. I live in
the SF Bay Area.

yeah gotta have a receipt but that has been true for a long time
everywhere

will probably sell this one and just get a new one

always a point of diminishing returns on time spent getting a refund
or a replacement

tools sell well on feebay too

Should you decide to sell, I sure hope any missing/damaged parts will be well-disclosed in your post. Nothing worse that than buying someones trash, unknowingly.

On 2016-06-14, Electric Comet wrote:

On Mon, 13 Jun 2016 17:25:20 -0700

MOP CAP wrote:

One of my HF's would not do any thing without a receipt. I live in
the SF Bay Area.

Where? I usta live in Pleasanton/Livermore.

yeah gotta have a receipt but that has been true for a long time
everywhere

Buy a new one and use the second receipt to get a refund on the first
purchase.

nb

notbob wrote:
Buy a new one and use the second receipt to get a refund on the first
purchase. nb

Careful out there. Some may call that fraud...

On 2016-06-14, Bill wrote:

Careful out there. Some may call that fraud...

Yet selling an item with missing parts is not?

nb

notbob wrote:
On 2016-06-14, Bill wrote:

Careful out there. Some may call that fraud...
Yet selling an item with missing parts is not?

It goes back to "intent".


nb

Bill wrote:
notbob wrote:
On 2016-06-14, Bill wrote:

Careful out there. Some may call that fraud...
Yet selling an item with missing parts is not?

It goes back to "intent".

Ironically, "creating justice" for yourself seems to be frowned upon in
the judicial system.




nb

On 2016-06-14, Bill wrote:

It goes back to "intent".

How does that work? The vendor unintentionally leaves a piece out,
but I cannot "unintentionally" switch receipts? Who decides this?
You? A judge? A jury? And fer which party? Me? The vendor?

Doesn't strike me as a very level playing field. 8|

nb

notbob wrote:
On 2016-06-14, Bill wrote:
It goes back to "intent".
How does that work? The vendor unintentionally leaves a piece out,
but I cannot "unintentionally" switch receipts? Who decides this?
You? A judge? A jury? And fer which party? Me? The vendor?

Try switching receipts with your insurance company and see what
happens! They will take care of you pronto! ; )



Doesn't strike me as a very level playing field. 8|

nb

On 2016-06-14, Bill wrote:

Try switching receipts with your insurance company and see what
happens! They will take care of you pronto! ; )

So you say. I've already been defrauded by my auto insurance company
and it looks like they may be at it again. They owe me $200 and I've
yet to see it.

I don't have time to argue with you, but you can tell all the other
posters, here, how insurance companies never ever defraud their
customers. I'm sure you'll get a lots of support.

nb

notbob wrote:
On 2016-06-14, Bill wrote:

Try switching receipts with your insurance company and see what
happens! They will take care of you pronto! ; )
So you say. I've already been defrauded by my auto insurance company
and it looks like they may be at it again. They owe me $200 and I've
yet to see it.

I don't have time to argue with you, but you can tell all the other
posters, here, how insurance companies never ever defraud their
customers. I'm sure you'll get a lots of support.

I just chose insurance companies as an example. Defraud anyone and get a
free lesson in how the legal system works...


nb

On 2016-06-15, Bill wrote:

I just chose insurance companies as an example. Defraud anyone and get a
free lesson in how the legal system works...

Jes bring $$$$

On 6/14/2016 4:33 PM, Bill wrote:
notbob wrote:
Buy a new one and use the second receipt to get a refund on the first
purchase. nb

Careful out there. Some may call that fraud...


Explain how this would be conceived as fraud? You bought and paid for both.


This is no different than you buying an item twice on different days and
returning one with one of the receipts. What is wrong with that?

Leon wrote:
On 6/14/2016 4:33 PM, Bill wrote:
notbob wrote:
Buy a new one and use the second receipt to get a refund on the first
purchase. nb

Careful out there. Some may call that fraud...


Explain how this would be conceived as fraud? You bought and paid for
both.


This is no different than you buying an item twice on different days
and returning one with one of the receipts. What is wrong with that?



It depends on how many days there are between the different days. For
instance, an item may have a 30-day guarantee. If there were 31 days
between purchases, using the newer receipt to take advantage of the 30
day guarantee on the older item would constitute fraud.