http://finance.yahoo.com/news/Why-GM...sset=&cc ode=

Here's an an article you'll probably agree with. After you read it you
can substitute your favorite "tools that have gone bad..."

Bill

On Jun 7, 12:31*pm, Bill wrote:
http://finance.yahoo.com/news/Why-GM...lantic-2675813...

Here's an an article you'll probably agree with. After you read it you
can substitute your favorite "tools that have gone bad..."

Bill

Lutz's article goes a long way in explaining why the trend in quality
merchandise and services seems to be heading south. Another good
example is plane travel. The airlines treat their passengers like they
are a bother instead of like they are customers. However there is
always a way for the well healed traveler to make his journey more
comfortable. There is the first class cabin, and the airlines private
club room at the airport. For the really well healed, perhaps even
including Lutz, there is the Lear jet.

Like Bogart said in the African Queen, " You pays your money and you
takes your choice." There is Harbor Freight and there's Festool.
There is no free lunch and as consumers of wood working tools and
supplies we can buy at either end of the value spectrum.

Joe G

GROVER wrote:
On Jun 7, 12:31 pm, Bill wrote:
http://finance.yahoo.com/news/Why-GM...lantic-2675813...

Here's an an article you'll probably agree with. After you read it you
can substitute your favorite "tools that have gone bad..."

Bill

Lutz's article goes a long way in explaining why the trend in quality
merchandise and services seems to be heading south. Another good
example is plane travel. The airlines treat their passengers like they
are a bother instead of like they are customers. However there is
always a way for the well healed traveler to make his journey more
comfortable. There is the first class cabin, and the airlines private
club room at the airport. For the really well healed, perhaps even
including Lutz, there is the Lear jet.


"Heeled" fercrissakes, "heeled".

--
www.ewoodshop.com

On 6/7/2011 2:10 PM, Swingman wrote:

Was ir Oral Roberts or Jimmy Swaggart who
said those same words ???


"Heeled" fercrissakes, "heeled".

Pat Barber wrote the following:
On 6/7/2011 2:10 PM, Swingman wrote:

Was ir Oral Roberts or Jimmy Swaggart who
said those same words ???


"Heeled" fercrissakes, "heeled".


No, I think it was "The Dog Whisperer", :-)

--

Bill
In Hamptonburgh, NY
In the original Orange County. Est. 1683
To email, remove the double zeroes after @

On Tue, 07 Jun 2011 16:08:49 -0400, willshak
wrote:

As recall, the POS African Queen got them to the ocean and even sunk a
German ship.

So Lake Victoria is an ocean?

Mark

"Markem" wrote in message
...
On Tue, 07 Jun 2011 16:08:49 -0400, willshak
wrote:

As recall, the POS African Queen got them to the ocean and even sunk a
German ship.

So Lake Victoria is an ocean?

Mark

Victoria was a lake a couple of months ago

"Bill" wrote in message ...

http://finance.yahoo.com/news/Why-GM...sset=&cc ode=

Here's an an article you'll probably agree with. After you read it you
can substitute your favorite "tools that have gone bad..."

Interesting article. I've seen it up close, too many companies think the
Wal-Mart model is all that counts--keep your costs below everybody else's
and you win. But they forget that cost-cutting that drives away customers
or leads to more expenses down the road can mess up the company in a hurry.
The bean-counters don't have to deal with the ****ed-off customers who want
to know why the product falls apart in half the time as the old model and so
on, they see only rosy profit projections based on their artificial models.

It's interesting that Apple not only makes products people like, they're
known for superior customer service as well. Contrast that with say the
recording industry which is run largely by people who consider music just
another product like floor wax or pet food or deodorant and who treat their
customers with contempt as Sony did when it put its infamous "rootkit" on
some of its CDs--is it any wonder the music labels have been sliding
downhill for the past decade?

DGDevin wrote:


"Bill" wrote in message ...

http://finance.yahoo.com/news/Why-GM...sset=&cc ode=


Here's an an article you'll probably agree with. After you read it you
can substitute your favorite "tools that have gone bad..."

Interesting article. I've seen it up close, too many companies think the
Wal-Mart model is all that counts--keep your costs below everybody
else's and you win. But they forget that cost-cutting that drives away
customers or leads to more expenses down the road can mess up the
company in a hurry. The bean-counters don't have to deal with the
****ed-off customers who want to know why the product falls apart in
half the time as the old model and so on, they see only rosy profit
projections based on their artificial models.

It's interesting that Apple not only makes products people like, they're
known for superior customer service as well. Contrast that with say the
recording industry which is run largely by people who consider music
just another product like floor wax or pet food or deodorant and who
treat their customers with contempt as Sony did when it put its infamous
"rootkit" on some of its CDs--is it any wonder the music labels have
been sliding downhill for the past decade?

Yes, Comcast also comes to mind. They ran their name into the ground so
bad they chose to rebrand their services under the name "Xfinity".
I almost hate to admit it, but I think their strategy was at least
partially successful.

Bill

"Bill" wrote in message ...


Yes, Comcast also comes to mind. They ran their name into the ground so
bad they chose to rebrand their services under the name "Xfinity".
I almost hate to admit it, but I think their strategy was at least
partially successful.

I've heard that Comcast was put together by buying up regional cable
companies so depending on where you live you could get okay or lousy service
based on the local outfit with "Comcast" slapped on the door of their vans.

Most of the pitches from Comcast and AT&T leave me cold. What the hell do I
need with being able to watch a show in three different rooms without
missing anything? Is that how most people watch TV these days, while
walking around the house?

There are only a few network shows I'd bother to turn on the TV for, and I
have a seven-foot bookcase stuffed with DVDs (a surprising number of which
still have the shrink-wrap intact) so the idea of paying those mutts to have
327 channels of crap streamed into my house does nothing for me. It's more
likely I'd pay money not to watch Jersey Shore and all the similar sewage on
cable these days.

DGDevin wrote:


"Bill" wrote in message ...


Yes, Comcast also comes to mind. They ran their name into the ground
so bad they chose to rebrand their services under the name "Xfinity".
I almost hate to admit it, but I think their strategy was at least
partially successful.

I've heard that Comcast was put together by buying up regional cable
companies so depending on where you live you could get okay or lousy
service based on the local outfit with "Comcast" slapped on the door of
their vans.

Most of the pitches from Comcast and AT&T leave me cold. What the hell
do I need with being able to watch a show in three different rooms
without missing anything? Is that how most people watch TV these days,
while walking around the house?

I saw that ad and thought the same thing. There is only one television
in our house so it's a non-issue. Comcast reconfigured their services
though so one of their devices is required to get any channels through a
cable outlet (we used to watch through our computers). I'd like to drop
their cable service and watch the few things I would like to watch online.



There are only a few network shows I'd bother to turn on the TV for, and
I have a seven-foot bookcase stuffed with DVDs (a surprising number of
which still have the shrink-wrap intact) so the idea of paying those
mutts to have 327 channels of crap streamed into my house does nothing
for me. It's more likely I'd pay money not to watch Jersey Shore and all
the similar sewage on cable these days.

Sorry, I don't know enough to know what Jersey Shore is. I don't think
I've ever sat through a reality show, if it's one of those.