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Woodworking (rec.woodworking) Discussion forum covering all aspects of working with wood. All levels of expertise are encouraged to particiapte. |
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Woodworker's Warehouse unfair sale practice
I have just moved into a new home with a 20 X 60 foot barn in which I plan to build my dream workshop. During a recent visit to my local Woodworkers Warehouse, I looked at all the new tools that I planned to buy to outfit my new shop. One of those was the Bosch, 12", sliding miter saw #4412. At $699 it was a lot of money, significantly more than the DeWalt saw, but it sure was nice! Over the next few weeks I returned to the store and had just about convinced myself to buy the saw - after all, I had a lot of trim work to do in the house before I could start on the barn. On my next visit to Woodworkers with credit card in hand I found that the Bosch saw was now priced at $729. I know that $30 is not a huge difference but the "sticker shock" and the fact that other tool stores in the area were selling the saw for $699 caused me to walk out the door. I didn't buy the saw that day. A few days later I received Woodworker's latest sale flyer in the mail and there was the Bosch 4412 saw "on sale" for $699 - the original price and the same price that other stores were charging. I complained to the sales people at Woodworkers and they said that they had no control over the prices and that the corporation set prices. My best guess is that the lead time to produce and mail the "sale" flyer was well before the store price was raised. It seems to me that if the practice of raising prices just before a "sale" is not illegal, then it is at least unethical. I could almost understand it if all stores had to raise their prices due to a manufactures increase but this is not true as even today the Woodworker's web site lists the price at $699 with no mention of it being a special sale. In fact, while shopping for this saw, I have found prices as low as $640 and another that for $699, threw in a "free" circular saw. Everyone is in business to make money and I'm sure none of these stores are loosing money. The only thing that I can figure is that Woodworker's Warehouse is intentionally trying to mislead customers. In the past I have made many purchases at Woodworkers and I planned to continue this while outfitting my new shop. I usually shop around but often skip the low price guy in favor of the company that I think is going to give me good customer service. Sadly, Woodworkers Warehouse no longer fits into this category. Has anyone else noticed this? Tom |