View Single Post
  #5   Report Post  
Tom Kohlman
 
Posts: n/a
Default Woodworker's Warehouse unfair sale practice

Other stores??? In the NE US I thought we are lucky to have WWW (Yorktown
NY), but after spending a lot of $$$ on rebuilding my workshop I quit going
there over a "floor model" issue on a Delta contractor saw (they stripped
some parts that only made the extension table work but they assured me that
they would get them for me). Two years and too many trips/phone calls/faxes
with schematics and parts lists later, I never did get resolution from the
Mutt and Jeff team that tore it apart to begin with.

In the meantime I found an alternate "local" (ToolNut), prices about the
same and I liked them. Guess what? Mutt and Jeff are now both working at
that place and after spending even more $$$ I have to give them up also.
The new Mutt (or maybe Jeff) at WWW disavows any knowledge of them ever
working there and I figured out a long time ago that I was the "screwee" on
that deal.

So now we get to the Borg. Hate that place. Local hardware store has
prices in dollars that I can only envision in Pesos. Have bought my share
of stuff on-line and find the prices are in-line but then UPS et al kills
you. Thinking maybe time to take up some other hobby.


"David Binkowski" wrote in message
om...
Thats why there are other stores. Patronize them...

--
The software said it ran under Windows 98/NT/2000, or better.
So I installed it on Linux...
"Tom Crist" wrote in message
...

I have just moved into a new home with a 20 X 60 foot barn in which I
plan to build my dream workshop. During a recent visit to my local
Woodworkers Warehouse, I looked at all the new tools that I planned to
buy to outfit my new shop. One of those was the Bosch, 12", sliding
miter saw #4412. At $699 it was a lot of money, significantly more than
the DeWalt saw, but it sure was nice! Over the next few weeks I
returned to the store and had just about convinced myself to buy the saw
- after all, I had a lot of trim work to do in the house before I could
start on the barn. On my next visit to Woodworkers with credit card in
hand I found that the Bosch saw was now priced at $729. I know that $30
is not a huge difference but the "sticker shock" and the fact that other
tool stores in the area were selling the saw for $699 caused me to walk
out the door. I didn't buy the saw that day. A few days later I
received Woodworker's latest sale flyer in the mail and there was the
Bosch 4412 saw "on sale" for $699 - the original price and the same
price that other stores were charging. I complained to the sales people
at Woodworkers and they said that they had no control over the prices
and that the corporation set prices. My best guess is that the lead
time to produce and mail the "sale" flyer was well before the store
price was raised.

It seems to me that if the practice of raising prices just before a
"sale" is not illegal, then it is at least unethical. I could almost
understand it if all stores had to raise their prices due to a
manufactures increase but this is not true as even today the
Woodworker's web site lists the price at $699 with no mention of it
being a special sale. In fact, while shopping for this saw, I have
found prices as low as $640 and another that for $699, threw in a "free"
circular saw. Everyone is in business to make money and I'm sure none
of these stores are loosing money. The only thing that I can figure is
that Woodworker's Warehouse is intentionally trying to mislead
customers. In the past I have made many purchases at Woodworkers and I
planned to continue this while outfitting my new shop. I usually shop
around but often skip the low price guy in favor of the company that I
think is going to give me good customer service. Sadly, Woodworkers
Warehouse no longer fits into this category.

Has anyone else noticed this?



Tom