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McFeely's
I did a little more digging.
http://www.labsafety.com/aboutus/pressrel.htm#mcfeely __________________ Bill Waller New Eagle, PA |
McFeely's
In article , wrote:
I did a little more digging. http://www.labsafety.com/aboutus/pressrel.htm#mcfeely If this means I'll be able to buy McFeely screws by walking into the Grainger store that's less than ten minutes from home *and* open Saturdays, it sounds good to me. -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
McFeely's
I had a phone call from McFeely's this morning and the caller ID
showed as LAB SAFETY SUPP. Art "Bill Waller" wrote in message ... I placed an order online using their catalog which shows a Lynchburg, VA, address. Everything went fine and the lag screw and washers arrived within a day of when I expected them. I don't need them until tomorrow so a day late was no big deal. I did not pay any attention to the package and it went into the burn barrel this morning. In today's mail, I received an invoice for the order with a $0.00 balance. I don't recall this ever happening before. Upon closer examination of the invoice, I find that they (McFeely's) have an address in Janesville, Wisconsin. Upon further digging around onthe web site, I find that they are a division of Lab Safety Supply, Inc., with a Madison WI, address A review ofthe UPS tracking on the order also verifies that they are now shipping from Wisconsin. It looks like they sold out or got sucked up. I sure hope that we don't see any changes in products or policy. __________________ Bill Waller New Eagle, PA |
McFeely's
On Sep 13, 6:07 pm, "WoodButcher" wrote:
I had a phone call from McFeely's this morning and the caller ID showed as LAB SAFETY SUPP. Good for Ray. Not good for us, or for "McFeely's" - you can bet on that. JP |
McFeely's
Bill Waller wrote:
I did a little more digging. http://www.labsafety.com/aboutus/pressrel.htm#mcfeely __________________ Bill Waller New Eagle, PA Really hope this doesn't foretell a decline in quality and/or service. Can only wait and see. -- If you're going to be dumb, you better be tough |
McFeely's
"Mark & Juanita" wrote Really hope this doesn't foretell a decline in quality and/or service. Can only wait and see. Have been a Grainger customer for many years. They didn't get where they are by screwing up a business they have bought and folded into their business model. Lew |
McFeely's
Lew Hodgett wrote:
"Mark & Juanita" wrote Really hope this doesn't foretell a decline in quality and/or service. Can only wait and see. Have been a Grainger customer for many years. They didn't get where they are by screwing up a business they have bought and folded into their business model. Lew Glad to hear that. I haven't had many direct dealings with Grainger, but I do know they have a good rep. -- If you're going to be dumb, you better be tough |
McFeely's
In article , Mark & Juanita wrote:
Bill Waller wrote: I did a little more digging. http://www.labsafety.com/aboutus/pressrel.htm#mcfeely Really hope this doesn't foretell a decline in quality and/or service. Can only wait and see. I would expect the opposite, actually. Grainger's a class act. Not to imply that McFeely's wasn't, of course. But Grainger is a very professional operation. IME their customer service and product quality are uniformly excellent. -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
McFeely's
Jay Pique wrote:
On Sep 13, 6:07 pm, "WoodButcher" wrote: I had a phone call from McFeely's this morning and the caller ID showed as LAB SAFETY SUPP. Good for Ray. Not good for us, or for "McFeely's" - you can bet on that. Lab Safety Supply is the parent company of WW Grainger. I'm not sure that a hardware company getting taken over by Grainger is a bad thing at all, especially if they keep the brands separate, which they seem to be planning to do. Here's the press release: http://www.labsafety.com/aboutus/pressrel.htm#mcfeely -- -- --John to email, dial "usenet" and validate (was jclarke at eye bee em dot net) |
McFeely's
In article , "J. Clarke" wrote:
Lab Safety Supply is the parent company of WW Grainger. Actually, it's the other way around. From the press release you cite below: "Grainger, a leading North American industrial distributor, today announced its Lab Safety Supply (LSS) subsidiary has acquired substantially all of the assets of McFeely’s Square Drive Screws of Lynchburg, Virginia. [...]" I'm not sure that a hardware company getting taken over by Grainger is a bad thing at all, especially if they keep the brands separate, which they seem to be planning to do. Here's the press release: http://www.labsafety.com/aboutus/pressrel.htm#mcfeely -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
McFeely's
If this means I'll be able to buy McFeely screws by walking into the Grainger
store that's less than ten minutes from home *and* open Saturdays, it sounds good to me. That's exactly what I was thinking - I haven't used McF's screws, but I'd be much more likely to try them if I could pick up a small quantity locally without paying shipping. Andy |
McFeely's
In article . com, Andy wrote:
If this means I'll be able to buy McFeely screws by walking into the Grainger store that's less than ten minutes from home *and* open Saturdays, it sounds good to me. That's exactly what I was thinking - I haven't used McF's screws, but I'd be much more likely to try them if I could pick up a small quantity locally without paying shipping. Define "small quantity." :-) You're not likely to find them at Grainger's in any quantity less than a box of a hundred. To some, that *is* a small quantity; to others, it's not. -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
McFeely's
Define "small quantity." :-)
You're not likely to find them at Grainger's in any quantity less than a box of a hundred. To some, that *is* a small quantity; to others, it's not. Yes, a box of 100 would be great. Even one of their variety packs, 100 each of a few different sizes, would be fine. I realize that trying to buy 10 screws or something would be just about impossible... I was just hoping for home handyman quantities, not commercial cabinetmaker quantities. Any educated guesses whether Grainger will sell McF's screws through their retail stores? Or how separate do they tend to keep the companies they acquire? Thanks, Andy |
McFeely's
On Sep 14, 8:12 am, (Doug Miller) wrote:
In article , Mark & Juanita wrote: Bill Waller wrote: I did a little more digging. http://www.labsafety.com/aboutus/pressrel.htm#mcfeely Really hope this doesn't foretell a decline in quality and/or service. Can only wait and see. I would expect the opposite, actually. Grainger's a class act. Not to imply that McFeely's wasn't, of course. But Grainger is a very professional operation. IME their customer service and product quality are uniformly excellent. I have heard good things about Grainger too. I should have kept my negativity to myself, especially in light of the fact I didn't even read the press release. Believe it or not, sometimes I'm just talking out my ass. Long live McFeely's!! JP |
McFeely's
On Fri, 14 Sep 2007 11:51:04 -0700, Andy wrote:
Define "small quantity." :-) You're not likely to find them at Grainger's in any quantity less than a box of a hundred. To some, that *is* a small quantity; to others, it's not. Yes, a box of 100 would be great. Even one of their variety packs, 100 each of a few different sizes, would be fine. I realize that trying to buy 10 screws or something would be just about impossible... I was just hoping for home handyman quantities, not commercial cabinetmaker quantities. Any educated guesses whether Grainger will sell McF's screws through their retail stores? Or how separate do they tend to keep the companies they acquire? Thanks, Andy I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. |
McFeely's
On Sep 13, 4:03 pm, Bill Waller wrote:
It looks like they sold out or got sucked up. Mmmmmmm. We are all making a lot of assumptions here. McFeely has developed an asset worth a lot of money. Maybe it was time to move on. I just hope that Granger can keep that "AwChucks' image alive, an image I found so endearing and was willing to pay extra for. That one-on-one relationship is so damned rare these days. Will Granger say: "I'll get on it, Rob, btw, how is your sister?" Not bloody likely. The whole square drive profit centre will get a good thinning, and they'll keep those few things which will make them money. Guys like McFeely also had parts and pieces, not as a profit centre, but as a complement to a profit centre. Granger's MBA's are not likely to give a damn about that. McFeely was a Festool dealer as well....that makes for an interesting marriage. My gut-feeling tells me that McFeely did all right, WE are not likely to benefit. Granger will likely rape the brand. Maybe we'll get square-drive screws made in China, which may or may not fit our drivers. /cynicism r |
McFeely's
In article , Jim Behning wrote:
I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
McFeely's
Doug Miller wrote:
In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. That, and screws that don't snap off at the slightest over-torque. Actually, I've had orange box screws snap off after being lubricated and driven into pre-drilled holes before they bottom out. -- If you're going to be dumb, you better be tough |
McFeely's
Doug Miller wrote:
In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. No problem, they're right there on the shelf...what you need? -- |
McFeely's
On Fri, 14 Sep 2007 20:15:45 -0700, Mark & Juanita
wrote: Doug Miller wrote: In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. That, and screws that don't snap off at the slightest over-torque. Actually, I've had orange box screws snap off after being lubricated and driven into pre-drilled holes before they bottom out. I have suffered that with lag bolts that floated across an ocean to my job site. I guess if you think square drive is the cat's meow then your local hardware store may not be the place for you. That said the local hardware store will likely never be the place to go compared to an industrial fastners supply house. I have driven a block from the hardware store to the fastners store to get bolts. I do not know the country of origin of McFeely's fastners but the fastener store sources from all those wonderful over seas factories. So far they have had what I wanted in a quality sufficient for my tasks. But I have not gone off on a specialty screw hunt. McFeely's certainly looks like an easier shopping place than other places. |
McFeely's
In article , dpb wrote:
Doug Miller wrote: In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. No problem, they're right there on the shelf...what you need? Let me guess... you're in Canada. -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
McFeely's
"Jim Behning" wrote: I have suffered that with lag bolts that floated across an ocean to my job site. I guess if you think square drive is the cat's meow then your local hardware store may not be the place for you. That said the local hardware store will likely never be the place to go compared to an industrial fastners supply house. I have driven a block from the hardware store to the fastners store to get bolts. I do not know the country of origin of McFeely's fastners but the fastener store sources from all those wonderful over seas factories. So far they have had what I wanted in a quality sufficient for my tasks. But I have not gone off on a specialty screw hunt. McFeely's certainly looks like an easier shopping place than other places. SFWIW, if you are looking for S/S fasteners, they all come in from offshore. Lately, it has been India. Lew |
McFeely's
Doug Miller wrote:
In article , dpb wrote: Doug Miller wrote: In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. No problem, they're right there on the shelf...what you need? Let me guess... you're in Canada. Not that I'm aware of... -- |
McFeely's
Lew Hodgett wrote:
"Jim Behning" wrote: I have suffered that with lag bolts that floated across an ocean to my job site. I guess if you think square drive is the cat's meow then your local hardware store may not be the place for you. That said the local hardware store will likely never be the place to go compared to an industrial fastners supply house. I have driven a block from the hardware store to the fastners store to get bolts. I do not know the country of origin of McFeely's fastners but the fastener store sources from all those wonderful over seas factories. So far they have had what I wanted in a quality sufficient for my tasks. But I have not gone off on a specialty screw hunt. McFeely's certainly looks like an easier shopping place than other places. SFWIW, if you are looking for S/S fasteners, they all come in from offshore. Lately, it has been India. I don't think it is so much the point of origin but the quality control and quality specs that drive the price the importing company is willing to pay. Those places that advertise low prices are willing to accept much more marginal performance; sometimes to the point that the product becomes worthless or nearly worthless for its intended application. -- If you're going to be dumb, you better be tough |
McFeely's
In article , dpb wrote:
Doug Miller wrote: In article , dpb wrote: Doug Miller wrote: In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. No problem, they're right there on the shelf...what you need? Let me guess... you're in Canada. Not that I'm aware of... Where is it, then, that you have an easy time finding square-drive screws at the local hardware store? -- Regards, Doug Miller (alphageek at milmac dot com) It's time to throw all their damned tea in the harbor again. |
McFeely's
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McFeely's
On Sep 16, 5:40 pm, Jim Behning
wrote: On Sun, 16 Sep 2007 21:16:24 GMT, (Doug Miller) wrote: In article , dpb wrote: Doug Miller wrote: In article , dpb wrote: Doug Miller wrote: In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. No problem, they're right there on the shelf...what you need? Let me guess... you're in Canada. Not that I'm aware of... Where is it, then, that you have an easy time finding square-drive screws at the local hardware store? I don't have any love/fascination with robertson screws. I use them if I can get them but I do not seek them out. So ignore any comments I have about McFeely's if one feels that McFeely's is a synonym for robertson screws. I can use hex drive screws for some things, regular old phillips head screws for others, the universal phillips/square drive for other tasks. If I come across robertson screws at the store and it lets me do a project then great. Let's not forget that Jim Ray carried much more than Robertson drive screws. His line of fasteners in small lot sizes was just plain hard to beat. Is hard to beat. But he also carried a host of other items, most of which he tested himself before entering them in the catalog. The company always seemed to me to carry a large part of Jim's personality in its offerings, eventually ending up being quite eclectic within some specific limits. Grainger's is also an excellent company, but I know zip about the overall parent company. Some of the staff has moved to Janesville, so it's going to be an interesting ride. McFeely's has been a major resource for woodworkers for a whole lot of years. It has also served as a resource for construction people. I don't really expect any of that to change a lot, though over time the presentation will. Getting in a snit about one company being raped by another is more than slightly silly at this point. There is no evidence of bad intentions anywhere that I have seen. |
McFeely's
Not that I'm aware of... Where is it, then, that you have an easy time finding square-drive screws at the local hardware store? -- Regards, Doug Miller (alphageek at milmac dot com) I don't know about dbp but the local Ace hardware...in southern Wisconsin...has them...a pretty good asortment of sizes and materials...including some stainless ones. Mike |
McFeely's
Mmmmmmm. We are all making a lot of assumptions here.
McFeely has developed an asset worth a lot of money. Maybe it was time to move on. I just hope that Granger can keep that "AwChucks' image alive, an image I found so endearing and was willing to pay extra for. That one-on-one relationship is so damned rare these days. Will Granger say: "I'll get on it, Rob, btw, how is your sister?" Not bloody likely. The whole square drive profit centre will get a good thinning, and they'll keep those few things which will make them money. Guys like McFeely also had parts and pieces, not as a profit centre, but as a complement to a profit centre. Granger's MBA's are not likely to give a damn about that. McFeely was a Festool dealer as well....that makes for an interesting marriage. My gut-feeling tells me that McFeely did all right, WE are not likely to benefit. Granger will likely rape the brand. Maybe we'll get square-drive screws made in China, which may or may not fit our drivers. /cynicism You seem to be making a lot of assumptions based on a gut-feeling...now I'm not going to say that your predictions are NOT going to come true, just the LSS and Grainger have been doing business for a long time and don't tend towards the "buy and gut" method that many other companies do. LSS started out in a dudes garage, was easy going and easy to deal with then and nothing about that has chaged in the past 20 years or so that I've dealt with them. And no...I have no connection to them other than having the same ZIP code. Mike |
McFeely's
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McFeely's
Doug Miller wrote:
In article , dpb wrote: Doug Miller wrote: In article , dpb wrote: Doug Miller wrote: In article , Jim Behning wrote: I went by the hardware store tonight when the orange box did not have what I wanted. They had homeowner quanties of one to a box of 100. I walked out with 3 boxes of different sizes. If I finsih any project all the screws wil be gone and a need for a few more boxes. If you live in a town with a good hadware store they may have what you need or can make do with. Sure, but try finding *any* square-drive screws at your local hardware store, let alone a box of a hundred. That's what McFeely's specializes in. No problem, they're right there on the shelf...what you need? Let me guess... you're in Canada. Not that I'm aware of... Where is it, then, that you have an easy time finding square-drive screws at the local hardware store? Corner of 15th and Main... -- |
McFeely's
Hey folks,
I'm Ron Pegram. I've been with McFeely's since 1997. During that time, I worked closely with Jim Ray, beginning as the Customer Service Manager and being promoted to the position of General Manager over time. When LSS acquired McFeely's, I expressed a desire to continue on with the company. Quite frankly, I have a lot of emotional investment in the brand, having spent so much of my life trying to grow it. To my delight, the folks at LSS were just as interested in continuing to do the things that have made McFeely's successful as I am and I am now the Brand Manager for McFeely's in our new offices in Madison, WI. Within the LSS family of brands, there's a real attempt to keep brands separate so that each unit can do the things its customers demand. So, yes we have been acquired by a much larger company but no, we're not being forced to walk away from value-added services like consumer- friendly packaged quantities of screws. If anything, the additional resources we have should let us pursue services that make us more convenient for our customers. Trust me, LSS values what makes these brands work. I've posted this here because I want you all to have a name and a person with whom to identify when you're discussing McFeely's. If something we do isn't to your liking, please let me know. I can be reached at any one of the following contacts: 1-800-443-7937 (ask for extension 3317) 1-608-662-3317 (toll number) Generally, I work between 8AM - 6PM CST. My job in the years to come is to guarantee that McFeely's doesn't change unless it's for the better. I expect you to hold my feet to the fire on that. Respectfully yours, Ron Pegram, MBA (yes, I'm one of those dreaded MBA's but I am also one of the good guys) |
McFeely's
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McFeely's
wrote in message oups.com... Hey folks, I'm Ron Pegram. I've been with McFeely's since 1997. During that time, I worked closely with Jim Ray, beginning as the Customer Service Manager and being promoted to the position of General Manager over time. When LSS acquired McFeely's, I expressed a desire to continue on with the company. Quite frankly, I have a lot of emotional investment in the brand, having spent so much of my life trying to grow it. To my delight, the folks at LSS were just as interested in continuing to do the things that have made McFeely's successful as I am and I am now the Brand Manager for McFeely's in our new offices in Madison, WI. Within the LSS family of brands, there's a real attempt to keep brands separate so that each unit can do the things its customers demand. So, yes we have been acquired by a much larger company but no, we're not being forced to walk away from value-added services like consumer- friendly packaged quantities of screws. If anything, the additional resources we have should let us pursue services that make us more convenient for our customers. Trust me, LSS values what makes these brands work. I've posted this here because I want you all to have a name and a person with whom to identify when you're discussing McFeely's. If something we do isn't to your liking, please let me know. I can be reached at any one of the following contacts: 1-800-443-7937 (ask for extension 3317) 1-608-662-3317 (toll number) Generally, I work between 8AM - 6PM CST. My job in the years to come is to guarantee that McFeely's doesn't change unless it's for the better. I expect you to hold my feet to the fire on that. Respectfully yours, Ron Pegram, MBA (yes, I'm one of those dreaded MBA's but I am also one of the good guys) Thank you for the above clarification. Jim Ray has been considered to be one of the "good guys" for many of us. Can you give us some idea why he sold the business? How is he doing these days? |
McFeely's
Everyone seems to be singing the praises of Grainger, and I'm a bit
curious as to people's dealings with them. Lots of places have "Trade Only" or "Commercial Accounts Only" on the door. Most, however, are willing to sell to anyone, as long as the customer has a reasonable idea of what he wants. I've found the local Grainger - Portland, Maine - a bit on the rigid side on that policy. Do you find most of the Grainger stores sell to walk-ins? No mandatory minimum charges? How about by mail? John Martin |
McFeely's
IN REPLY TO . . .
.. . . I have not gone off on a specialty screw hunt. McFeely's certainly looks like an easier shopping place than other places. "Mark & Juanita" wrote Lew Hodgett wrote: SNIP SFWIW, if you are looking for S/S fasteners, they all come in from offshore. Lately, it has been India. I don't think it is so much the point of origin but the quality control and quality specs that drive the price the importing company is willing to pay. SNIP I'm a big user of screws . . . vs. nails. Predominately this means SS, followed by Bronze {Marine}, then McFeeley's 'Yellow Zinc' - with a '100-hour Salt Spray test' - followed by the more 'common' coated steel. I have tried to convert completely to 'square drive' for good, solid, mechanical reasons. They are even used for 'land-based' & 'home' projects. That being said, it took me some time to arrive at this stage. I absolutely HATE paying shipping charges . . . especially when they go up by steep increments. Plus this stuff is HEAVY. I've had very good service from McFeeley's - hopefully this will continue. I plan ahead on my orders and get 'efficient quantities'. I WILL check with Grainger . . . there used to be a local 'office' in a nearby industrial park. Regards & Thanks, Ron Magen Backyard Boatshop |
McFeely's
John Martin wrote:
Everyone seems to be singing the praises of Grainger, and I'm a bit curious as to people's dealings with them. Lots of places have "Trade Only" or "Commercial Accounts Only" on the door. Most, however, are willing to sell to anyone, as long as the customer has a reasonable idea of what he wants. I've found the local Grainger - Portland, Maine - a bit on the rigid side on that policy. Do you find most of the Grainger stores sell to walk-ins? No mandatory minimum charges? How about by mail? http://www.grainger.com/Grainger/sta...sofpurcat.html No business ID, no sale. None of the branches I have seen (and I think that holds for web/mail order sales as well) are set up to collect sales tax -- ergo, no business id to show exemption, no sale. I strongly suspect that will not be anything they would do to McFeely's as it would essentially remove the need for having purchased it to begin with... It is, in fact, the retail sales aspect of it that I would presume attracted their interest. -- |
McFeely's
John Martin wrote:
Everyone seems to be singing the praises of Grainger, and I'm a bit curious as to people's dealings with them. Lots of places have "Trade Only" or "Commercial Accounts Only" on the door. Most, however, are willing to sell to anyone, as long as the customer has a reasonable idea of what he wants. I've found the local Grainger - Portland, Maine - a bit on the rigid side on that policy. Do you find most of the Grainger stores sell to walk-ins? No mandatory minimum charges? How about by mail? They're set up to sell to people who are either maintaining facilities or manufacturing products--in the former case they assume that you're looking for a replacement for an existing part, while in the latter they're assuming that you're looking for something that was specified by an engineer. As long as you act like you're in one of those categories, i.e. have a part number and quantity or a sample of what you need or a busted part you need to replace, there shouldn't be any problem. -- -- --John to email, dial "usenet" and validate (was jclarke at eye bee em dot net) |
McFeely's
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