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HD/Ridgid Hat Trick Promotion
So, did anyone take part in the Hat Trick promotion that ran through
Dec/Jan and get a result? Both myself and a friend purchased $1000 worth of tools and are still waiting for our HD gift cards even though we are now past the 8-10 week deadline. |
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"USENET READER" wrote in message All these offers for rebates and gift cards - whether from Home Depot or Best Buys or Comp USA are all crap! The companies know that you decide to buy the product based on the final price with all the rebates, and they think that you don't care about the fact that you will have to wait weeks if not forever to get the rebate back. I bought a new monitor from Staples and it had a $90 rebate. You can apply on line and I had the check in about a week. I don't know if this was an exception or if NEC is the only one that has it together. -- Ed http://pages.cthome.net/edhome/ |
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"Edwin Pawlowski" wrote in
: "USENET READER" wrote in message All these offers for rebates and gift cards - whether from Home Depot or Best Buys or Comp USA are all crap! The companies know that you decide to buy the product based on the final price with all the rebates, and they think that you don't care about the fact that you will have to wait weeks if not forever to get the rebate back. I bought a new monitor from Staples and it had a $90 rebate. You can apply on line and I had the check in about a week. I don't know if this was an exception or if NEC is the only one that has it together. I bought a set of tires for the S-10 Blazer, and there was supposed to be a $50 reabte on them. The store mgr, with whom I seem to do an unreasonable amount of business, even filled out the paperwork for me, which I dropped in the mail. Bridgestone turned down the rebate request. The mgr made it up to me on the next set of tires, for the VW. The percentage of folks not claiming rebates is called 'breakage', and is one part of the assumptions which go into running a promotion. Patriarch |
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DaveH wrote: So, did anyone take part in the Hat Trick promotion that ran through Dec/Jan and get a result? Both myself and a friend purchased $1000 worth of tools and are still waiting for our HD gift cards even though we are now past the 8-10 week deadline. I can top that. I mailed in my entry for the Hat Trick promo in late January. Since I'd yet to receive an answer from Ridgid early May, I wrote them a first email (no reply), and then a second, both through the customer service portal of their website. I received a reply from a Tom C, customer service rep, telling me that he "wasn't aware of a single recent Home Depot promotional that offered all three items that (I'd) mentioned". But Tom C gave me a phone number where I left two messages to a Mrs. Jones, she's the one tracking the Hat Trick promo at Ridgid. Three days later I finally reached someone (Jessica) who informed me that they were really backed up on the promo, but after a thirteen minute search she informed me that they couldn't find my entry. And what was I to do? She suggested that I simply forget about it since they'd probably never received my entry. What I have in my possession is a copy of my Home Depot bill of sale, the receipt from the post office from where I mailed the entry, and a printout of Ridgid's clueless customer service rep. And my local (Montreal, Canada) Ridgid sales rep is telling me that whatever Ridgid decides is final. Now this is a problem. Anyone else? |
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