Greetings,
Has anybody in the group purchased any tools or supplies from Steebar? If
so, how were they to deal with?
Thanks,
Hank

I use to deal with Steebar all the time, and had positive comments
about them, until about a year ago. I placed an order for pen and
bottle stopper kits, that I desperately needed for Christmas orders.
Everything was delivered within a day, except one kit. I instead got a
note saying it was backordered, and would arrive in 10 days. Well, 10
days came and went, and no kits. After about 3 weeks, I contacted Chip
(the owner) by phone. He apologized, and said the order would go out
that day. A week went by, and nothing. I tried calling him again, and
didn't get an answer. Sent email. Nothing. Sent email a couple more
times, and still nothing.

I ended up ordering the parts from Penn State Industries, and had them
3 days later.

I have not (and will not) ordered from Steebar since.

Tom, from NJ


On 30 Oct, 00:15, "Henry St.Pierre" wrote:
Greetings,
Has anybody in the group purchased any tools or supplies from Steebar? If
so, how were they to deal with?
Thanks,
Hank

wrote in
ups.com:

I use to deal with Steebar all the time, and had positive comments
about them, until about a year ago. I placed an order for pen and
bottle stopper kits, that I desperately needed for Christmas orders.
Everything was delivered within a day, except one kit. I instead got a
note saying it was backordered, and would arrive in 10 days. Well, 10
days came and went, and no kits. After about 3 weeks, I contacted Chip
(the owner) by phone. He apologized, and said the order would go out
that day. A week went by, and nothing. I tried calling him again, and
didn't get an answer. Sent email. Nothing. Sent email a couple more
times, and still nothing.

I ended up ordering the parts from Penn State Industries, and had them
3 days later.

I have not (and will not) ordered from Steebar since.

Tom, from NJ



Tom,
Thanks for the info.
Hank