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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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B&Q Bans overcharged customer
"Fred Drake" wrote in message
... A Wigan pensioner has been banned from every B&Q store in Britain after complaining about being overcharged. Ronald Helsby was given a refund after being charged £45 too much for wood but was overcharged by £1.50 the next time. The 67-year-old ex-builder said: "All I did was to ask the boy on the till if his knickers were tight because he was going on and on like my old lady." -- Fred With insulting behaviour like that, he deserved to be banned. Regards Mike. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.792 / Virus Database: 536 - Release Date: 09-Nov-2004 |
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In article ,
"Mike Cawood, HND BIT" wrote: With insulting behaviour like that, he deserved to be banned. Someone tries to steal from you and you're supposed to be polite to them? -- *Marriage changes passion - suddenly you're in bed with a relative* Dave Plowman London SW To e-mail, change noise into sound. |
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On Thu, 11 Nov 2004 09:09:26 -0000, "Mike Cawood, HND BIT"
wrote: "Fred Drake" wrote in message .. . A Wigan pensioner has been banned from every B&Q store in Britain after complaining about being overcharged. Ronald Helsby was given a refund after being charged £45 too much for wood but was overcharged by £1.50 the next time. The 67-year-old ex-builder said: "All I did was to ask the boy on the till if his knickers were tight because he was going on and on like my old lady." -- Fred With insulting behaviour like that, he deserved to be banned. Regards Mike. No, he did not. He was wrong for being rude, sure, but he could apologise and let that be an end to it. For B&Q to ban him from EVERY store is so over the top it beggars belief. This is political correctness/jobsworthyism gone completely round the twist. In any case, can't we pass any fairly innocuous remark nowadays without someone calling in the Gestapo? The remark he made sounds merely sarcastic. Hardly what I'd call being rude the way true yobs can be with their effing and blinding. MM |
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"MM" wrote in message ... On Thu, 11 Nov 2004 09:09:26 -0000, "Mike Cawood, HND BIT" wrote: "Fred Drake" wrote in message .. . A Wigan pensioner has been banned from every B&Q store in Britain after complaining about being overcharged. Ronald Helsby was given a refund after being charged £45 too much for wood but was overcharged by £1.50 the next time. The 67-year-old ex-builder said: "All I did was to ask the boy on the till if his knickers were tight because he was going on and on like my old lady." -- Fred With insulting behaviour like that, he deserved to be banned. Regards Mike. No, he did not. He was wrong for being rude, sure, but he could apologise and let that be an end to it. For B&Q to ban him from EVERY store is so over the top it beggars belief. How can you say that, do you know any more about this case than what has been posted here or published in the media, if you don't how do you know what was said by whom and why ? This is political correctness/jobsworthyism gone completely round the twist. In any case, can't we pass any fairly innocuous remark nowadays without someone calling in the Gestapo? The remark he made sounds merely sarcastic. Hardly what I'd call being rude the way true yobs can be with their effing and blinding. There is being sarcastic or even rude about a company or store and there is being 'personally' insulting to someone (who can't do anything about the matter even if he wanted to) is another IMO. |
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On Thu, 11 Nov 2004 10:25:46 -0000, ":::Jerry::::"
wrote: "MM" wrote in message .. . On Thu, 11 Nov 2004 09:09:26 -0000, "Mike Cawood, HND BIT" wrote: "Fred Drake" wrote in message .. . A Wigan pensioner has been banned from every B&Q store in Britain after complaining about being overcharged. Ronald Helsby was given a refund after being charged £45 too much for wood but was overcharged by £1.50 the next time. The 67-year-old ex-builder said: "All I did was to ask the boy on the till if his knickers were tight because he was going on and on like my old lady." -- Fred With insulting behaviour like that, he deserved to be banned. Regards Mike. No, he did not. He was wrong for being rude, sure, but he could apologise and let that be an end to it. For B&Q to ban him from EVERY store is so over the top it beggars belief. How can you say that, do you know any more about this case than what has been posted here or published in the media, if you don't how do you know what was said by whom and why ? This is political correctness/jobsworthyism gone completely round the twist. In any case, can't we pass any fairly innocuous remark nowadays without someone calling in the Gestapo? The remark he made sounds merely sarcastic. Hardly what I'd call being rude the way true yobs can be with their effing and blinding. There is being sarcastic or even rude about a company or store and there is being 'personally' insulting to someone (who can't do anything about the matter even if he wanted to) is another IMO. I give up! It's pointless. MM |
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Mike Cawood, HND BIT wrote:
"Fred Drake" wrote in message ... A Wigan pensioner has been banned from every B&Q store in Britain after complaining about being overcharged. Ronald Helsby was given a refund after being charged £45 too much for wood but was overcharged by £1.50 the next time. The 67-year-old ex-builder said: "All I did was to ask the boy on the till if his knickers were tight because he was going on and on like my old lady." -- Fred With insulting behaviour like that, he deserved to be banned. Regards Mike. If I were his wife, I'd ban him too. -- Kate XXXXXX Lady Catherine, Wardrobe Mistress of the Chocolate Buttons http://www.diceyhome.free-online.co.uk Click on Kate's Pages and explore! |
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Dave Plowman (News) wrote:
In article , "Mike Cawood, HND BIT" wrote: With insulting behaviour like that, he deserved to be banned. Someone tries to steal from you and you're supposed to be polite to them? You get a much better class of apology if you manage to be seriously insulting without resorting to calling the oiks at the cash till silly names. A nicely (in the old fashioned sense) worded letter to the company directors usually prods the minions into action. -- Kate XXXXXX Lady Catherine, Wardrobe Mistress of the Chocolate Buttons http://www.diceyhome.free-online.co.uk Click on Kate's Pages and explore! |
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In article ,
Kate Dicey wrote: Someone tries to steal from you and you're supposed to be polite to them? You get a much better class of apology if you manage to be seriously insulting without resorting to calling the oiks at the cash till silly names. A nicely (in the old fashioned sense) worded letter to the company directors usually prods the minions into action. If you read my earlier post about complaining to a garage, their parent company and the car maker, I'm not so sure. It will depend on how much they value their reputation. Garages seem to believe they have every right to rip off their customers. Never had a problem with B&Q. Bought a flat pack filing cabinet from Homebase (in the Sainsbury days) and then decided I wanted a second matching one. But it was now discontinued. Found a display one which I bought but found missing some bits that would be hard to replace. The branch offered a refund, but no help in getting the missing parts. Wrote to head office and got a complete hardware pack for one by return and free of charge. That was excellent service as I'd paid well under the list price for the ex display one which was otherwise fine. -- *How many roads must a man travel down before he admits he is lost? Dave Plowman London SW To e-mail, change noise into sound. |
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"Dave Plowman (News)" wrote in message ... In article , "Mike Cawood, HND BIT" wrote: With insulting behaviour like that, he deserved to be banned. Someone tries to steal from you and you're supposed to be polite to them? - alternatively - Someone makes a genuine error and you're supposed to be polite to them? "Yes" IMHO |
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It was somewhere around Barstow, on the edge of the desert, when the
drugs began to take hold. I remember "Mike Cawood, HND BIT" saying something like: The 67-year-old ex-builder said: "All I did was to ask the boy on the till if his knickers were tight because he was going on and on like my old lady." -- Fred With insulting behaviour like that, he deserved to be banned. Any more old women coming out, then? |
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In article ,
Lobster wrote: With insulting behaviour like that, he deserved to be banned. Someone tries to steal from you and you're supposed to be polite to them? - alternatively - Someone makes a genuine error and you're supposed to be polite to them? I read it as two lots of overcharging one after another. Genuine error might be stretching it somewhat. But then we don't have the full story. -- *Sometimes I wake up grumpy; Other times I let him sleep. Dave Plowman London SW To e-mail, change noise into sound. |
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"MM" wrote
| The 67-year-old ex-builder said: "All I did was to ask the | boy on the till if his knickers were tight because he was | going on and on like my old lady." | With insulting behaviour like that, he deserved to be banned. | Regards Mike. | No, he did not. He was wrong for being rude, sure, but he could | apologise and let that be an end to it. For B&Q to ban him from | EVERY store is so over the top it beggars belief. This is political | correctness/jobsworthyism gone completely round the twist. Looking at it from an employer's perspective, many employers now have policies of zero tolerance of "abuse" of their staff. They have a Health And Safety obligation to protect their employees from Stress and if they did otherwise would probably find themselves on the wrong end of a sick pay and compensation claim from the employee, especially if there was a repeat incident from this member of the public. Owain |
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snip
Far be it for me to throw the first stone. My spelling may slip occasionally but not near as much as my 2 fingered typing. (S'funny, the left hand is quicker than teh right. Did you deliberately let your left leap to the e key before the right hit the h key? |
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On Fri, 12 Nov 2004 01:13:43 +0000, Steve Firth
wrote: Dave Plowman (News) wrote: I've not really had much experience of either. Most of my cars were not bought from a dealer - and I usually do pretty well all the work on them myself. But this time decided to treat myself to something rather better. I can only guess that most cars that go to main dealers for servicing are business owned, and no one cares whether the work paid for is actually needed or done. I stil recommend Swain & Jones in Farnham. They are good at servicing and sales. Second to none on both counts in fact. When my Daimler front seatbelt seized they repaired it FoC, gave me breakfast while I waited for it to be done and when I offered to pay said "Heavens no sir, it's safety related and we wouldn't dream of taking money from you." That and the ever-present flowers for my wife and full valet with every service set them apart from any other garage in the area. Way better than the ****s who sold/service my wife's Mercedes. Those touches, while nice, represent the reason why the dealer punetrf more for their jbex. Fuel pump went out on our Ford van while we were miles from home, and, not knowing good local mechanics, turned to the dealer in Topeka. It "only" cost us 800 USZU to drop the tank and install an arj one. Said repair should have, at a corner garage, only cost a bit under six hundred. However, the corner garage would take three days to get to it, and not cover the cost of a rental car. When the dealer discovered the only fuel pump they had in stock didn't jbex, they hired us a van at their cost, as they couldn't have gotten another pump in that same day. Better service, but it comes at a cost. Over here, they've got a saying: "Good. Cheap. Fast. Pick any two." Generally dealers get their service ohfvarff by offering numbers one and three. Had we not gotten stranded a hundred miles from home, we'd have chosen 1 and 2. -- Lane Gray And they were both naked, the man and his wife, and were not ashamed. Gen 2:25 remove the .lead from my address |
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"Dave Plowman (News)" wrote in message ... In article , "Mike Cawood, HND BIT" wrote: With insulting behaviour like that, he deserved to be banned. Someone tries to steal from you and you're supposed to be polite to them? So your theory is two wrongs make a right? d |
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In article ,
distant wrote: With insulting behaviour like that, he deserved to be banned. Someone tries to steal from you and you're supposed to be polite to them? So your theory is two wrongs make a right? No. A natural gut reaction to what might well have been a deliberate act. Or perhaps you're perfect? Perhaps I'm one in a million, but I could count on the fingers of one hand the number of times I've been undercharged or given too much change. The other? No idea, it's been so often. -- *Money isn't everything, but it sure keeps the kids in touch * Dave Plowman London SW To e-mail, change noise into sound. |
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On Wed, 24 Nov 2004 22:59:14 GMT, veritas wrote:
When I went to school, "it's" (possessive) had an apostrophe so it stays its = possessive (don't ask me why in this particular exception to the rule) It's no different to his, hers, theirs, yours. None have an apostrophe in them. it's = it is Indeed:-) -- Mike T |
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On Wed, 24 Nov 2004 21:55:13 +0000, raden wrote:
In message , Rob S writes On Wed, 17 Nov 2004 20:20:46 GMT, raden wrote: -BTW good is now obsolete, please substitute "wicked" in it's place it's is now also obsolete (in that sentence). Please substitue with its. When I went to school, "it's" (possessive) had an apostrophe so it stays [random crossposting neutered] Good for you! The day I come back here and everything is being written thus: I h8 splnpls u ned y pls txt me 4 advc or J00 G4Y 5Y5T3M 5UXX0R5, MY 1334 C0MB1 5KI11Z 0WN5 J00 455!!!! is the day I shoot myself. Timbo |
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In message , MikeT
writes On Wed, 24 Nov 2004 22:59:14 GMT, veritas wrote: When I went to school, "it's" (possessive) had an apostrophe so it stays its = possessive (don't ask me why in this particular exception to the rule) It's no different to his, hers, theirs, yours. None have an apostrophe in them. it's = it is Indeed:-) Hmm yes I'm talking total ********'s's's's's's here aren't I -- geoff |
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In message , Tim S
writes The day I come back here and everything is being written thus: I h8 splnpls u ned y pls txt me 4 advc or J00 G4Y 5Y5T3M 5UXX0R5, MY 1334 C0MB1 5KI11Z 0WN5 J00 455!!!! is the day I shoot myself. A few have tried ... they haven't lasted long (writing, not shooting, that is) -- geoff |
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Also sprach MikeT :-
It's no different to his, hers, theirs, yours. None have an apostrophe in them. Bloody punctuating rays! -- Skipweasel. In the beginning was the word. And the word was Aardvark. |
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In message , Rob Morley
writes In article , "MikeT" says... On Wed, 24 Nov 2004 22:59:14 GMT, veritas wrote: When I went to school, "it's" (possessive) had an apostrophe so it stays its = possessive (don't ask me why in this particular exception to the rule) It's no different to his, hers, theirs, yours. None have an apostrophe in them. ....different from, not to, please. Differences diverge, similarities converge Different from, similar to -- Peter Thomas |
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"Rob Morley" wrote in message t... In article , "MikeT" says... On Wed, 24 Nov 2004 22:59:14 GMT, veritas wrote: When I went to school, "it's" (possessive) had an apostrophe so it stays its = possessive (don't ask me why in this particular exception to the rule) It's no different to his, hers, theirs, yours. None have an apostrophe in them. That should be "none has an apostrophe in it", none being a contraction of "not one" - you wouldn't say "one of them are ..." Are we going to move on to the frequent (mis)use of an rather than a by much of the media - typically such as an hotel? |
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Subject: B&Q Bans overcharged customer
From: Guy King Date: 25/11/2004 14:56 GMT Standard Time Message-id: Also sprach "Dave Mayall" :- Sue the school then. Is she related to Dai the Bread? -- Skipweasel. Didn't Dai the Bread live in a downstairs flat? And wan't his upstairs neighbour, the Rev. Evans, known to all as Evans Above? |
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Paul Mc Cann wrote:
Or one I have heard frequently on television...."all the corners of the globe". This was a standard schoolboy joke in my day I unferget hearing on the GI "and here they come, from all corners of the globe, from Korea, from China, from Japan ..." |
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On Fri, 26 Nov 2004 05:52:17 UTC, Paul Mc Cann wrote:
And people who are 'looking' to do things, looking to buy etc. Ugly, ugly lazy expression Not to mention 'meeting with' others... -- Bob Eager begin a new life...dump Windows! |
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The message
from coj contains these words: Paul Mc Cann wrote: Or one I have heard frequently on television...."all the corners of the globe". This was a standard schoolboy joke in my day I unferget hearing on the GI "and here they come, from all corners of the globe, from Korea, from China, from Japan ..." +# Me in my small corner, And you in yours. -- Rusty Open the creaking gate to make a horrid.squeak, then lower the foobar. http://www.users.zetnet.co.uk/hi-fi/ |
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