On Sun, 15 Dec 2019 14:29:32 +0000, Dave Plowman (News) wrote:

In article ,
Terry Casey wrote:
In article , messageboards@j- towill.co.uk
says...

After much heart searching I decided to move from Plusnet to BT. the
phone change was a nightmare. I was left with no phone after Plusnet
disconnected me (reasonable) meanwhile BT first sent me the incorrect
phone number, then after three attempt managed to get the correct SIM
to me. However the internet swap was fault less, why they made such a
mess of the phone i do not know, and probably never will!

Because BT was the GPO in the days when a 6 to 18 month delay (or
greater!) to provide a phone service was common.

Not if there was an existing phone line. Oh - I remember us getting the
phone in the early 1950s, after my father changed jobs. Took 3 weeks -
but admittedly a party line. And he wasn't a priority.

I once did some consultancy for an outside organisation. An extra phone
line to my house was needed, and it was installed in a couple of days.
This was about 1983.

It helped that the organisation was BT at Martlesham Heath.



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