On 29/10/2019 14:03, Robin wrote:


For far too long it's been possible to make a one-way bet as a small
energy supplier by offering a cheap tariff.Â* If wholesale prices fall
you pocket a profit.Â* If wholesale prices rise you liquidate the company
and walk away, leaving Ofgem to pick up the pieces.Â* Ofgem have lately
started being a bit tougher on this - see eg
https://www.ft.com/content/1c2c8b10-f49b-11e9-b018-3ef8794b17c6Â* But
many consumers just chase the lowest price (or greenest spin) without
regard to customer service.


But often it's the companies with the highest prices that have the poor
customer service!


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

On 29/10/2019 15:20, alan_m wrote:
On 29/10/2019 14:03, Robin wrote:


For far too long it's been possible to make a one-way bet as a small
energy supplier by offering a cheap tariff.Â* If wholesale prices fall
you pocket a profit.Â* If wholesale prices rise you liquidate the
company and walk away, leaving Ofgem to pick up the pieces.Â* Ofgem
have lately started being a bit tougher on this - see eg
https://www.ft.com/content/1c2c8b10-f49b-11e9-b018-3ef8794b17c6Â* But
many consumers just chase the lowest price (or greenest spin) without
regard to customer service.


But often it's the companies with the highest prices that have the poor
customer service!


Name them:-)

--
Adam