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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Posted to uk.d-i-y
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My supplier says my (electricity only) meter's certification has
expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? -- Chris Green · |
#2
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On 27/09/2019 13:51, Chris Green wrote:
My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? You would perhaps need to phone them and tell them verbally that you don't want a smart meter. They can't compell you to have one. -- Michael Chare |
#3
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On Friday, 27 September 2019 14:17:18 UTC+1, Michael Chare wrote:
On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? You would perhaps need to phone them and tell them verbally that you don't want a smart meter. They can't compell you to have one. -- Michael Chare I;ve wondered if you said you'd change supplier if you can't keep your old none smart meter |
#4
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On Fri, 27 Sep 2019 06:37:58 -0700 (PDT), whisky-dave
wrote: On Friday, 27 September 2019 14:17:18 UTC+1, Michael Chare wrote: On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? You would perhaps need to phone them and tell them verbally that you don't want a smart meter. They can't compell you to have one. -- Michael Chare I;ve wondered if you said you'd change supplier if you can't keep your old none smart meter I was advised to go one step further and just change supplier anyway. |
#5
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Jethro_uk wrote:
On Fri, 27 Sep 2019 14:17:13 +0100, Michael Chare wrote: On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? You would perhaps need to phone them and tell them verbally that you don't want a smart meter. They can't compell you to have one. I believe it depends on the tariff you signed up to ? Well I'm not changing tariff and haven't had a smart meter so far. -- Chris Green · |
#6
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On Fri, 27 Sep 2019 14:35:34 -0000 (UTC), Jethro_uk
wrote: On Fri, 27 Sep 2019 14:37:24 +0100, Chris Green wrote: Jethro_uk wrote: On Fri, 27 Sep 2019 14:17:13 +0100, Michael Chare wrote: On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? You would perhaps need to phone them and tell them verbally that you don't want a smart meter. They can't compell you to have one. I believe it depends on the tariff you signed up to ? Well I'm not changing tariff and haven't had a smart meter so far. Fair enough. Personally, if there's no way of telling them in advance, I'd book the engineer, wait for them to turn up, and when they tell you they're fitting a smart meter, turn them away, and wait for a call from the mothership complaining. If enough people did that, you can bet they'd pretty quickly add a box. If I were the engineer, I would disconnect the old meter first then if the customer started to get awkward leave them with no electricity :-) Personally I'm not going to have a smart meter because not only are their no benefits to me, I get lied to when I point it out. There are however enormous benefits for the suppliers. I have refused, for different reasons. |
#7
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On 27/09/2019 14:21, Jethro_uk wrote:
On Fri, 27 Sep 2019 14:17:13 +0100, Michael Chare wrote: On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? You would perhaps need to phone them and tell them verbally that you don't want a smart meter. They can't compell you to have one. I believe it depends on the tariff you signed up to ? Eon tried to tell me that it was a condition of my tariff. They backed off when I refused. If it is a condition of the tariff then it certainly was not highlighted when I signed up and the subject is not mentioned in their general T&C which was all I could find. -- Michael Chare |
#8
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Michael Chare wrote:
on tried to tell me that it was a condition of my tariff. They backed off when I refused. There are some tariffs where it *is* a condition, and if you want to fit PV under the new SEG scheme, I believe they will be mandatory. As for claiming there is no mobile signal, the new generation smart meters have options for non-mobile communication. |
#9
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Andy Burns wrote:
As for claiming there is no mobile signal, the new generation smart meters have options for non-mobile communication. Which is? ESP? -- Chris Green · |
#10
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Chris Green wrote:
Andy Burns wrote: As for claiming there is no mobile signal, the new generation smart meters have options for non-mobile communication. Which is? Arqiva run a dedicated 423MHz smartmeter radio network in parts of the country, and smart meters can use 869MHz mesh networking elsewhere, the latter is probably short range so might only help to hop from neighbour to neighbour https://www.smartdcc.co.uk/document-centre/communications-hubs/communications-hub-product-information/ |
#11
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On 27/09/2019 16:26, Andy Burns wrote:
Michael Chare wrote: on tried to tell me that it was a condition of my tariff. They backed off when I refused. There are some tariffs where it *is* a condition, and if you want to fit PV under the new SEG scheme, I believe they will be mandatory. As for claiming there is no mobile signal, the new generation smart meters have options for non-mobile communication. What options? Piggybacking on my internet connection? Sod off, I'm not letting them on my network! SteveW |
#12
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On 27/09/2019 14:46, Michael Chare wrote:
On 27/09/2019 14:21, Jethro_uk wrote: On Fri, 27 Sep 2019 14:17:13 +0100, Michael Chare wrote: On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? You would perhaps need to phone them and tell them verbally that you don't want a smart meter. They can't compel you to have one. I believe it depends on the tariff you signed up to ? Eon tried to tell me that it was a condition of my tariff. They backed off when I refused. If it is a condition of the tariff then it certainly was not highlighted when I signed up and the subject is not mentioned in their general T&C which was all I could find. My contract with my current supplier is within six weeks of expiry. For me they are the least expensive of The Big Six - I don't trust £100 company startups with rented offices and equipment - but their new contract stipulates a mandatory smart meter. I don't want one, so got on the chat line and told them I wasn't going to renew if that was the case. Swift as anything the agent came back with "I have taken you off the list for a smart meter replacement". Job done... -- Spike |
#13
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On 27/09/2019 16:46, Spike wrote:
My contract with my current supplier is within six weeks of expiry. For me they are the least expensive of The Big Six - I don't trust £100 company startups with rented offices and equipment - but their new contract stipulates a mandatory smart meter. I don't want one, so got on the chat line and told them I wasn't going to renew if that was the case. Swift as anything the agent came back with "I have taken you off the list for a smart meter replacement". Job done... Just watch out for the wording of your new electricity contract. Some stipulate that you must have a smart meter with X months of signing up. If this is not done because you have refused to have a smart meter the T&C of the contract allow them to immediately put you on their higher price standard tariff. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#14
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On Fri, 27 Sep 2019 13:51:24 +0100, Chris Green wrote:
My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? Mobile signal doesn't make any difference. It'd just work as a dumb meter, like my ex-Ovo meter does. |
#15
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On 27/09/2019 15:54, Peter Johnson wrote:
On Fri, 27 Sep 2019 13:51:24 +0100, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? Mobile signal doesn't make any difference. It'd just work as a dumb meter, like my ex-Ovo meter does. Modern smart meters can use their own dedicated radio network(2) that is nothing to do with the mobile network, and does not require access to the customers internet either. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#16
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On 27/09/2019 13:51, Chris Green wrote:
My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? When OVO wanted to replace both our gas and electricity meters with smart ones, they pointed me to a webpage to arrange a convenient appointment time. It was not very obvious, but there was a link on that page to turn down having a smart meter and it gave a phone number, which was the only immediate way they gave to stop it. SteveW |
#17
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On 27/09/2019 13:51, Chris Green wrote:
My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? Just tell them you are exercising your right* to choose not to have a non-smart meter - preferably also in writing (eg email or web from). If anyone from your supplier tells you they are mandatory ask them to confirm their name as you will be making a formal complaint to them and also reporting the lie to to Ofgem. see eg https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/consumer-guide-understanding-energy-meters-ofgem/smart-meters-guide-your-rights -- Robin reply-to address is (intended to be) valid |
#18
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Change supplier. I'm not sure in the end, whether anyone will make an old
fashioned meter. Its a bit like mechanical typewriters, you can't find one unless you buy them from a third world country. If is a meter needs certifying they used to be able to come around run a test and give it a new cert. Brian -- ----- -- This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please Note this Signature is meaningless.! "Chris Green" wrote in message ... My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? -- Chris Green · |
#19
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Brian Gaff used his keyboard to write :
Its a bit like mechanical typewriters, you can't find one unless you buy them from a third world country. If is a meter needs certifying they used to be able to come around run a test and give it a new cert. I would expect them to just install a smart meter, but not make use of the smart functions. |
#20
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On 27/09/2019 13:51, Chris Green wrote:
My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? Just ignore the offer to book an appointment and probably you will not hear from them again for 5 years. The "meter's certificate has expired" wording is likely to be some bull **** trying to get you to have a smart meter so that they can meet THEIR target installation figures. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#21
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On Sat, 28 Sep 2019 11:53:18 +0100, alan_m
wrote: On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter. All the forms and ways of telling them when to come say 'book your smart meter installation'. Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? Just ignore the offer to book an appointment and probably you will not hear from them again for 5 years. The "meter's certificate has expired" wording is likely to be some bull **** trying to get you to have a smart meter so that they can meet THEIR target installation figures. I did hear again (after opting out). I told them I thought they were in breach of the (then) Data Protection Act by using my data for a purpose I had not agreed to and they would either have to take me off the list or provide a written explanation of the legal basis for use of my personal data to allow me to investigate a potential breach of DPA. . |
#22
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On 28/09/2019 11:53, alan_m wrote:
On 27/09/2019 13:51, Chris Green wrote: My supplier says my (electricity only) meter's certification has expired so I need a new meter.Â* All the forms and ways of telling them when to come say 'book your smart meter installation'.Â* Should there also be a way of getting a non-smart meter? ... or should I just tell them there's no mobile phone coverage where we live? Just ignore the offer to book an appointment and probably you will not hear from them again for 5 years.Â* The "meter's certificate has expired" wording is likely to be someÂ* bull **** trying to get you to have a smart meter so that they can meet THEIR target installation figures. Meter Certification is NOT bull****, it is a legal requirement normally requiring the meter to be replaced at the end of the certification period. Normally this is 20 to 30 years but can be as much as 50. You can check the certification period of a meter here http://www.legislation.gov.uk/uksi/1.../made/data.pdf |
#23
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On 28/09/2019 11:53, alan_m wrote:
Just ignore the offer to book an appointment and probably you will not hear from them again for 5 years.Â* The "meter's certificate has expired" wording is likely to be someÂ* bull **** trying to get you to have a smart meter so that they can meet THEIR target installation figures. We ignored it, for the reasons mentioned above. They have written again. Andy |
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