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ss June 5th 19 11:54 AM

netbook connectivity problem.
 
My PC is working ok but asus netbook will not connect.it is getting the
signal but wont connect.

Signal strength is excellent.

I have tried `repair` but no joy.

It was connecting last Time I used it (I only use for hols) a couple of
months back.

No changes have been made by me since last used.

What to try next? I havent a clue on this stuff.

Dave Plowman (News) June 5th 19 02:08 PM

netbook connectivity problem.
 
In article ,
ss wrote:
My PC is working ok but asus netbook will not connect.it is getting the
signal but wont connect.


Signal strength is excellent.


I have tried `repair` but no joy.


It was connecting last Time I used it (I only use for hols) a couple of
months back.


No changes have been made by me since last used.


What to try next? I havent a clue on this stuff.


Is this via Wi-Fi or cable?

If Wi-Fi, are you sure it is trying to connecting to your own signal?
Round here, I get a choice of about a dozen.

Just that if you last used it elsewhere, it may have forgotten your own
Wi-Fi password, or whatever.

--
*Most people have more than the average number of legs*

Dave Plowman London SW
To e-mail, change noise into sound.

John Rumm June 5th 19 02:14 PM

netbook connectivity problem.
 
On 05/06/2019 11:54, ss wrote:
My PC is working ok but asus netbook will not connect.it is getting the
signal but wont connect.

Signal strength is excellent.

I have tried `repair` but no joy.

It was connecting last Time I used it (I only use for hols) a couple of
months back.

No changes have been made by me since last used.

What to try next?Â* I havent a clue on this stuff.


What OS is it running?

(Often getting it to "forget" the details of an existing connection and
then re-making it can help)

--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

Terry Casey June 5th 19 02:25 PM

netbook connectivity problem.
 
In article ,
says...

My PC is working ok but asus netbook will not connect.it is getting the
signal but wont connect.

Signal strength is excellent.

I have tried `repair` but no joy.

It was connecting last Time I used it (I only use for hols) a couple of
months back.

No changes have been made by me since last used.
.
What to try next?


Have you got a "Pair WPS" button on your WiFi router?

Try pressing it while your netbook is trying to connect to it
and see what happens (you'll have to wait for it go through
the motions - it wopn't be instantaneous).

I havent a clue on this stuff


Logging on to the router might shed some light on the problem.
To quote the old maxim: "When all else fails, read the
instructions!"

If you haven't got them or lost them, try looking for them on
line.

--

Terry

---
This email has been checked for viruses by AVG.
https://www.avg.com


ss June 5th 19 02:26 PM

netbook connectivity problem.
 
On 05/06/2019 14:14, John Rumm wrote:
What OS is it running?

(Often getting it to "forget" the details of an existing connection and
then re-making it can help)


Using wi-fi all located where I normally use it.
The connection is the correct one I have checked with the modem
The connection is saved as `connect automatically`
Against the connection for here it states `Limited or no
connectivity`with a 5 bar green connection signal.

Other message:

`This problem ocurred because the network did not assign a network
address to the computer`

Network Connection details:
Physical address 1C-4B-D6-xx-xx-xx
IP address 169.254.72xx
Subnet mask 255.255.0.0
default gateway
DNS server
WINS server

John Rumm June 5th 19 02:31 PM

netbook connectivity problem.
 
On 05/06/2019 14:26, ss wrote:
On 05/06/2019 14:14, John Rumm wrote:
What OS is it running?

(Often getting it to "forget" the details of an existing connection
and then re-making it can help)


Using wi-fi all located where I normally use it.
The connection is the correct one I have checked with the modem
The connection is saved as `connect automatically`
Against the connection for here it states `Limited or no
connectivity`with a 5 bar green connection signal.

Other message:

`This problem ocurred because the network did not assign a network
address to the computer`

Network Connection details:
Physical addressÂ*Â* 1C-4B-D6-xx-xx-xx
IP addressÂ*Â*Â*Â*Â*Â*Â*Â* 169.254.72xx
Subnet maskÂ*Â*Â*Â*Â*Â*Â* 255.255.0.0
default gateway
DNS server
WINS server


What router? What OS on the netbook

What happens if you manually assign a IP and default gateway to the
netbook wifi adapor (using an address that is not inside the DHVP
address pool being allocated by the router)


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

Andy Burns[_13_] June 5th 19 03:30 PM

netbook connectivity problem.
 
ss wrote:


IP addressÂ*Â*Â*Â*Â*Â*Â*Â* 169.254.72xx


you've connected to the actual wifi network, but your router hasn't
allocated you an IP address, so the computer has "invented" one which is
not much good, try rebooting your router.

Tim+[_5_] June 5th 19 03:42 PM

netbook connectivity problem.
 
ss wrote:
On 05/06/2019 14:14, John Rumm wrote:
What OS is it running?

(Often getting it to "forget" the details of an existing connection and
then re-making it can help)


Using wi-fi all located where I normally use it.
The connection is the correct one I have checked with the modem
The connection is saved as `connect automatically`
Against the connection for here it states `Limited or no
connectivity`with a 5 bar green connection signal.

Other message:

`This problem ocurred because the network did not assign a network
address to the computer`

Network Connection details:
Physical address 1C-4B-D6-xx-xx-xx
IP address 169.254.72xx
Subnet mask 255.255.0.0
default gateway
DNS server
WINS server


Well worth trying a router reboot.

Tim

--
Please don't feed the trolls

ss June 5th 19 04:32 PM

netbook connectivity problem.
 
On 05/06/2019 14:31, John Rumm wrote:
What router? What OSÂ* on the netbook


.............Router Virgin hub 3.0 Win xp

What happens if you manually assign a IP and default gateway to the
netbook wifi adapor (using an address that is not inside the DHVP
address pool being allocated by the router)


Dont even know where to start on the above.

Tried pair WPS ....no change
Tried reboot on router ......no change.

Message when trying to connect:
windows was unable to find a certificate to log you on to Virgin media.



Dennis@home June 5th 19 04:40 PM

netbook connectivity problem.
 
On 05/06/2019 16:32, ss wrote:
windows was unable to find a certificate to log you on to Virgin media



Maybe..

https://www.bleepingcomputer.com/for...o-the-network/

Andy Burns[_13_] June 5th 19 04:41 PM

netbook connectivity problem.
 
ss wrote:

Message when trying to connect:
windows was unable to find a certificate to log you on to Virgin media.


Home networks rarely require certificates to connect to wifi (it's more
for corporate networks) as suggested elsewhere tell windows to "forget"
the virgin wifi network, then re-connect to it, and hopefully it should
request a passphrase instead.

ss June 5th 19 04:47 PM

netbook connectivity problem.
 
On 05/06/2019 16:41, Andy Burns wrote:
Message when trying to connect:
windows was unable to find a certificate to log you on to Virgin media.


Home networks rarely require certificates to connect to wifi (it's more
for corporate networks) as suggested elsewhere tell windows to "forget"
the virgin wifi network, then re-connect to it, and hopefully it should
request a passphrase instead.


I will try that, so what one of these three do I use.

wi-fi network name
password
settings password

Andy Burns[_13_] June 5th 19 04:54 PM

netbook connectivity problem.
 
ss wrote:

what one of these three do I use.

wi-fi network name
password
settings password


Assuming those are three pieces of info printed underneath the router?

You'd connect to the named wifi network, and give it the password when
prompted.

The settings password is presumably for getting into the admin section
on the router, if you've previously used that to change the wifi name
and/or password all bets are off if you didn't make a note of the new
values ...



Dave Plowman (News) June 5th 19 04:57 PM

netbook connectivity problem.
 
In article ,
ss wrote:
On 05/06/2019 16:41, Andy Burns wrote:
Message when trying to connect:
windows was unable to find a certificate to log you on to Virgin media.


Home networks rarely require certificates to connect to wifi (it's more
for corporate networks) as suggested elsewhere tell windows to "forget"
the virgin wifi network, then re-connect to it, and hopefully it should
request a passphrase instead.


I will try that, so what one of these three do I use.


wi-fi network name
password
settings password


What OS are you using? On mine, if you hover the pointer over the one you
want to connect to, it tells you what encryption it is using.

--
*Hard work pays off in the future. Laziness pays off now *

Dave Plowman London SW
To e-mail, change noise into sound.

John Rumm June 5th 19 05:33 PM

netbook connectivity problem.
 
On 05/06/2019 16:32, ss wrote:
On 05/06/2019 14:31, John Rumm wrote:
What router? What OSÂ* on the netbook


............Router Virgin hub 3.0Â*Â*Â*Â*Â* Win xp

What happens if you manually assign a IP and default gateway to the
netbook wifi adapor (using an address that is not inside the DHVP
address pool being allocated by the router)


Dont even know where to start on the above.


Control panel, then network connections
Right click on the wifi adaptor connection and choose "properties"
Double click the "Internet Protocol (TCP/IP)" entry
On the general tab of the dialog use the radio buttons to select the
options to specify IP and DNS addresses.

Set the IP to a valid one for the network, and the DNS entry to match
the address of the router (probably 192.168.0.1 for a virgin home hub).

OK your way out of the dialogs.




--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

The Natural Philosopher[_2_] June 5th 19 06:35 PM

netbook connectivity problem.
 
On 05/06/2019 14:14, John Rumm wrote:
On 05/06/2019 11:54, ss wrote:
My PC is working ok but asus netbook will not connect.it is getting
the signal but wont connect.

Signal strength is excellent.

I have tried `repair` but no joy.

It was connecting last Time I used it (I only use for hols) a couple
of months back.

No changes have been made by me since last used.

What to try next?Â* I havent a clue on this stuff.


What OS is it running?

(Often getting it to "forget" the details of an existing connection and
then re-making it can help)

What is the hardware?
What is it connecting to?

My car wont start. Please help


--
Karl Marx said religion is the opium of the people.
But Marxism is the crack cocaine.

Jim K.. June 5th 19 06:41 PM

netbook connectivity problem.
 
The Natural Philosopher Wrote in message:
On 05/06/2019 14:14, John Rumm wrote:
On 05/06/2019 11:54, ss wrote:
My PC is working ok but asus netbook will not connect.it is getting
the signal but wont connect.

Signal strength is excellent.

I have tried `repair` but no joy.

It was connecting last Time I used it (I only use for hols) a couple
of months back.

No changes have been made by me since last used.

What to try next? I havent a clue on this stuff.


What OS is it running?

(Often getting it to "forget" the details of an existing connection and
then re-making it can help)

What is the hardware?
What is it connecting to?

My car wont start. Please help



Can we carry on with the fan wiring instead?
--
Jim K


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

ss June 5th 19 06:48 PM

netbook connectivity problem.
 
On 05/06/2019 17:33, John Rumm wrote:
What happens if you manually assign a IP and default gateway to the
netbook wifi adapor (using an address that is not inside the DHVP
address pool being allocated by the router)


Dont even know where to start on the above.


Control panel, then network connections
Right click on the wifi adaptor connection and choose "properties"
Double click the "Internet Protocol (TCP/IP)" entry
On the general tab of the dialog use the radio buttons to select the
options to specify IP and DNS addresses.

Set the IP to a valid one for the network, and the DNS entry to match
the address of the router (probably 192.168.0.1 for a virgin home hub).

OK your way out of the dialogs.


I put in 192.168.0.1 and then www.VirginMedia for DNS entry...
Still trying to validate identity.

ss June 5th 19 06:49 PM

netbook connectivity problem.
 
On 05/06/2019 18:35, The Natural Philosopher wrote:
What is the hardware?
What is it connecting to?


Win xp
virgin wi-fi

The Natural Philosopher[_2_] June 5th 19 06:50 PM

netbook connectivity problem.
 
On 05/06/2019 18:49, ss wrote:
On 05/06/2019 18:35, The Natural Philosopher wrote:
What is the hardware?
What is it connecting to?


Win xp
virgin wi-fi


What is 'virgin wifi'


--
"A point of view can be a dangerous luxury when substituted for insight
and understanding".

Marshall McLuhan


Andy Burns[_13_] June 5th 19 07:08 PM

netbook connectivity problem.
 
ss wrote:

and then www.VirginMedia for DNS entry...


I don't see how you could have dome that you can only put a numeric
address for DNS servers (or did you put that for DNS suffix? in which
case don't).

ss June 5th 19 07:18 PM

netbook connectivity problem.
 
On 05/06/2019 18:48, ss wrote:
On 05/06/2019 17:33, John Rumm wrote:
What happens if you manually assign a IP and default gateway to the
netbook wifi adapor (using an address that is not inside the DHVP
address pool being allocated by the router)

Dont even know where to start on the above.


Control panel, then network connections
Right click on the wifi adaptor connection and choose "properties"
Double click the "Internet Protocol (TCP/IP)" entry
On the general tab of the dialog use the radio buttons to select the
options to specify IP and DNS addresses.

Set the IP to a valid one for the network, and the DNS entry to match
the address of the router (probably 192.168.0.1 for a virgin home hub).

OK your way out of the dialogs.


I put in 192.168.0.1Â* and then www.VirginMedia for DNS entry...
Still trying to validate identity.


It is stating connected with no error pop up but still not connecting.
https://imgur.com/4EYOXYR


ss June 5th 19 07:32 PM

netbook connectivity problem.
 
On 05/06/2019 19:18, ss wrote:
It is stating connected with no error pop up but still not connecting.
https://imgur.com/4EYOXYR


And this:
https://imgur.com/KLfNSsX


Andy Burns[_13_] June 5th 19 07:33 PM

netbook connectivity problem.
 
ss wrote:

It is stating connected with no error pop up but still not connecting.
https://imgur.com/4EYOXYR


What does the "support" tab show?
and the "details..." dialog from there?


Andy Burns[_13_] June 5th 19 07:35 PM

netbook connectivity problem.
 
ss wrote:

And this:
https://imgur.com/KLfNSsX


Your connection to the wifi network is good, but probably your
addressing on that network is still not correct.

Tim+[_5_] June 5th 19 07:41 PM

netbook connectivity problem.
 
ss wrote:
On 05/06/2019 19:18, ss wrote:
It is stating connected with no error pop up but still not connecting.
https://imgur.com/4EYOXYR


And this:
https://imgur.com/KLfNSsX



Are you sure the Virgin network isnt down in your area? Ours went belly up
today for a while.

Tim

--
Please don't feed the trolls

Terry Casey June 5th 19 07:42 PM

netbook connectivity problem.
 
In article ,
says...

On 05/06/2019 16:41, Andy Burns wrote:
Message when trying to connect:
windows was unable to find a certificate to log you on to Virgin media.


Home networks rarely require certificates to connect to wifi (it's more
for corporate networks) as suggested elsewhere tell windows to "forget"
the virgin wifi network, then re-connect to it, and hopefully it should
request a passphrase instead.


I will try that, so what one of these three do I use.

wi-fi network name
password
settings password


At the risk of repeating myself, if it is a VM hub 3.0 it has
the PAIR WPS button on the front that I referred to in my
earlier post.

Press it and hold it in until you see a flashing indicator
just above it. Release the button and wait for it to connect
and set up the correct password in the netbook.

--

Terry

---
This email has been checked for viruses by AVG.
https://www.avg.com


Brian Gaff June 5th 19 08:23 PM

netbook connectivity problem.
 
Also some routers can seem to lock things out for no apparent reason, I
assume you have tried a router reboot. It would be interesting to know if
smart phones or other wifi devices like Amazon smart speakers are connecting
OK.
Often this sort of thing can be due to interference on one way or the
others comms, a channel is being used by a neighbour etc, so the signal
quality may be so bad it cannot hear the return signals properly.
Does it help if its really close to the router?
Brian

--
----- --
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
"Dave Plowman (News)" wrote in message
...
In article ,
ss wrote:
My PC is working ok but asus netbook will not connect.it is getting the
signal but wont connect.


Signal strength is excellent.


I have tried `repair` but no joy.


It was connecting last Time I used it (I only use for hols) a couple of
months back.


No changes have been made by me since last used.


What to try next? I havent a clue on this stuff.


Is this via Wi-Fi or cable?

If Wi-Fi, are you sure it is trying to connecting to your own signal?
Round here, I get a choice of about a dozen.

Just that if you last used it elsewhere, it may have forgotten your own
Wi-Fi password, or whatever.

--
*Most people have more than the average number of legs*

Dave Plowman
London SW
To e-mail, change noise into sound.




Brian Gaff June 5th 19 08:27 PM

netbook connectivity problem.
 
You may of course be getting the xp is too old so we won't let it back on
syndrome.
I've seen this before, but since I use a piggy back router not the virgin
internal one I get around it.
Brian

--
----- --
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
"ss" wrote in message
...
On 05/06/2019 14:31, John Rumm wrote:
What router? What OS on the netbook


............Router Virgin hub 3.0 Win xp

What happens if you manually assign a IP and default gateway to the
netbook wifi adapor (using an address that is not inside the DHVP address
pool being allocated by the router)


Dont even know where to start on the above.

Tried pair WPS ....no change
Tried reboot on router ......no change.

Message when trying to connect:
windows was unable to find a certificate to log you on to Virgin media.





Brian Gaff June 5th 19 08:28 PM

netbook connectivity problem.
 
Yes its normally a corporate thing to stop insecure machines being on the
system.
Brian

--
----- --
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
"Andy Burns" wrote in message
...
ss wrote:

Message when trying to connect:
windows was unable to find a certificate to log you on to Virgin media.


Home networks rarely require certificates to connect to wifi (it's more
for corporate networks) as suggested elsewhere tell windows to "forget"
the virgin wifi network, then re-connect to it, and hopefully it should
request a passphrase instead.




mm0fmf[_2_] June 5th 19 08:34 PM

netbook connectivity problem.
 
On 05/06/2019 18:50, The Natural Philosopher wrote:
On 05/06/2019 18:49, ss wrote:
On 05/06/2019 18:35, The Natural Philosopher wrote:
What is the hardware?
What is it connecting to?


Win xp
virgin wi-fi


What is 'virgin wifi'


You're not helping. Nobody has suggested buying something Apple as "it
just works" or reinstalling Windows. Help trolls are not what they used
to be.



ss June 5th 19 08:38 PM

netbook connectivity problem.
 
On 05/06/2019 19:41, Tim+ wrote:
ss wrote:
On 05/06/2019 19:18, ss wrote:
It is stating connected with no error pop up but still not connecting.
https://imgur.com/4EYOXYR


And this:
https://imgur.com/KLfNSsX



Are you sure the Virgin network isnt down in your area? Ours went belly up
today for a while.

Tim

No my PC is connectiing ok

ss June 5th 19 08:41 PM

netbook connectivity problem.
 
On 05/06/2019 19:35, Andy Burns wrote:
ss wrote:

And this:
https://imgur.com/KLfNSsX


Your connection to the wifi network is good, but probably your
addressing on that network is still not correct.


I used the pair WPS button and now gone back to:
Local area connection unplugged. and
Validating identity


ss June 5th 19 08:41 PM

netbook connectivity problem.
 
On 05/06/2019 19:42, Terry Casey wrote:
At the risk of repeating myself, if it is a VM hub 3.0 it has
the PAIR WPS button on the front that I referred to in my
earlier post.

Press it and hold it in until you see a flashing indicator
just above it. Release the button and wait for it to connect
and set up the correct password in the netbook.


Done still no connection.

ss June 5th 19 08:45 PM

netbook connectivity problem.
 
On 05/06/2019 18:50, The Natural Philosopher wrote:
What is the hardware?
What is it connecting to?


Win xp
virgin wi-fi


What is 'virgin wifi'


The internet as far as I am concerned.
This end of computers I have not a clue I have never in 20 years had to
connect one to the internet hence my issues I dont even understand the
terminology, I am having to google it as I read these posts.

ss June 5th 19 08:48 PM

netbook connectivity problem.
 
On 05/06/2019 20:23, Brian Gaff wrote:
Also some routers can seem to lock things out for no apparent reason, I
assume you have tried a router reboot. It would be interesting to know if
smart phones or other wifi devices like Amazon smart speakers are connecting
OK.
Often this sort of thing can be due to interference on one way or the
others comms, a channel is being used by a neighbour etc, so the signal
quality may be so bad it cannot hear the return signals properly.
Does it help if its really close to the router?
Brian


It is about 4 feet from the router.
my wifes iphones and stuff connect ok.

I am sure it is a simple fix if I kew what I was doing.

T i m June 5th 19 09:29 PM

netbook connectivity problem.
 
On Wed, 5 Jun 2019 11:54:57 +0100, ss wrote:

My PC is working ok but asus netbook will not connect.it is getting the
signal but wont connect.

Signal strength is excellent.

I have tried `repair` but no joy.

It was connecting last Time I used it (I only use for hols) a couple of
months back.

No changes have been made by me since last used.

What to try next? I havent a clue on this stuff.


Does the netbook have an Ethernet port and if so, have you tried
connecting it to the router directly OOI? (sorry, not followed the
entire thread).

Cheers, T i m



ss June 5th 19 09:34 PM

netbook connectivity problem.
 
On 05/06/2019 21:29, T i m wrote:
Does the netbook have an Ethernet port and if so, have you tried
connecting it to the router directly OOI? (sorry, not followed the
entire thread).


Yes I tried that and no joy.

ss June 5th 19 10:08 PM

netbook connectivity problem.
 
On 05/06/2019 21:34, ss wrote:
On 05/06/2019 21:29, T i m wrote:


I have just looked out my old laptop (winxp) at least 12 years old and
never used for at least 5 years, it connected up straight away on
wi-fi, so might try and follow the settings on that and attempt to
mirror them on the netbook.


Andy Burns[_13_] June 5th 19 10:16 PM

netbook connectivity problem.
 
ss wrote:

Local area connection unplugged.


Sure that's not your ethernet interface? (which was showing as unplugged
in an earlier screenshot, the wifi interface was connected)


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