I am trying to replace my current British Gas thermostat ( without timer) to
a British Gas WPT1 so I can set times for heating. Should be easy - NOT. The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.

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for full context, visit https://www.homeownershub.com/uk-diy...s-1322155-.htm

On Tuesday, 23 October 2018 22:14:04 UTC+1, Jan wrote:
I am trying to replace my current British Gas thermostat ( without timer) to
a British Gas WPT1 so I can set times for heating. Should be easy - NOT. The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.

don't buy british gas


NT

My guess is that the new controller is not paired with your system. I have
no idea how this is achieved, but obviously this needs to work or else
several users within range would control each others boilers.
Brian

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"Jan" m wrote in message
...
I am trying to replace my current British Gas thermostat ( without timer)
to
a British Gas WPT1 so I can set times for heating. Should be easy - NOT.
The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.

--
for full context, visit
https://www.homeownershub.com/uk-diy...s-1322155-.htm

On 23/10/2018 22:14, Jan wrote:
I am trying to replace my current British Gas thermostat ( without
timer) to
a British Gas WPT1 so I can set times for heating. Should be easy - NOT.
The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.

Most of these rf controllers require the channels to be the same. Is
there any way you can check which are used.

It could be simply the British Gas one has a bespoke communication
protocol and hence someone else's suggestion of avoiding British Gas.

You may have to obtain the receiver for your new thermostat/timer and
fit that.

On 23/10/2018 22:14, Jan wrote:
I am trying to replace my current British Gas thermostat ( without
timer) to
a British Gas WPT1 so I can set times for heating. Should be easy - NOT.
The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.



Assuming that the "hive" receiver is not being replaced and you are just
substituting a thermostat with a comparable one with more functionality.

You need to wirelessly pair the new thermostat to the receiver, The old
thermostat is very probably using a different channel to the new
thermostat and so both the new thermostat and the old receiver need to
be initialised again so they recognise each other.

See page 18 onwards in the following manual:

https://bucketeer-e9a3f077-0ec6-47cc...85a67a4337.pdf

alternative link

https://tinyurl.com/y9ar9gaa




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mailto : news {at} admac {dot} myzen {dot} co {dot} uk

On 24/10/2018 10:39, Fredxx wrote:
On 23/10/2018 22:14, Jan wrote:
I am trying to replace my current British Gas thermostat ( without
timer) to
a British Gas WPT1 so I can set times for heating. Should be easy -
NOT. The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to
work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.

Most of these rf controllers require the channels to be the same. Is
there any way you can check which are used.


No. Most of tehese controllers need to be 'paired'. The receiver will
only respond to a code it's been 'paired' with...


It could be simply the British Gas one has a bespoke communication
protocol and hence someone else's suggestion of avoiding British Gas.

You may have to obtain the receiver for your new thermostat/timer and
fit that.

yes.



--
Its easier to fool people than to convince them that they have been fooled.
Mark Twain

On 24/10/2018 10:39, Fredxx wrote:
On 23/10/2018 22:14, Jan wrote:
I am trying to replace my current British Gas thermostat ( without
timer) to
a British Gas WPT1 so I can set times for heating. Should be easy -
NOT. The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to
work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.

Most of these rf controllers require the channels to be the same. Is
there any way you can check which are used.

It could be simply the British Gas one has a bespoke communication
protocol and hence someone else's suggestion of avoiding British Gas.

You may have to obtain the receiver for your new thermostat/timer and
fit that.


You may even have to subscribe to their £12/month 'service' to allow
remote monitoring to acheive anything. best dump them and use an
independant bloke.

On 24/10/2018 18:13, The Natural Philosopher wrote:
On 24/10/2018 10:39, Fredxx wrote:
On 23/10/2018 22:14, Jan wrote:
I am trying to replace my current British Gas thermostat ( without
timer) to
a British Gas WPT1 so I can set times for heating. Should be easy -
NOT. The
new thermostat is not communicating with the British Gas receiver at my
boiler. The old thermostat still does but I cannot get the new one to
work
with the receiver.

Your advice would be much appreciated as all contacts so far have proved
unhelpful.

Most of these rf controllers require the channels to be the same. Is
there any way you can check which are used.


No. Most of tehese controllers need to be 'paired'. The receiver will
only respond to a code it's been 'paired' with...

And some of the dumber ones will pair with any transmitter that happens
to be within range - though newer ones are quite a bit smarter.


It could be simply the British Gas one has a bespoke communication
protocol and hence someone else's suggestion of avoiding British Gas.

You may have to obtain the receiver for your new thermostat/timer and
fit that.

yes.

Although it probably is worth reading the manual carefully to see if
there is a reset button to force it to pair again with a new sensor.
Usually removing mains power and the batteries and waiting ten minutes
is enough to force them to do a restart from a clean slate. Trouble is
that you may then have to press several randomly chosen buttons for
several seconds to engage the look for a sensor to pair with mode.

--
Regards,
Martin Brown