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Outfox the market energy suppliers?.
Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx -- Tony Sayer |
Outfox the market energy suppliers?.
On 13/03/2018 21:20, tony sayer wrote:
Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx Based on their quote they were £120 per year more expensive than my current supplier. |
Outfox the market energy suppliers?.
In article , ss
scribeth thus On 13/03/2018 21:20, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx Based on their quote they were 120 per year more expensive than my current supplier. Can you say who that is at all?.. -- Tony Sayer |
Outfox the market energy suppliers?.
On Tue, 13 Mar 2018 21:59:06 +0000, ss wrote:
On 13/03/2018 21:20, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx Based on their quote they were 120 per year more expensive than my current supplier. That must be one hell of a deal you have or a strange usage level or a strange location because at typical 'low' dual fuel usage (OFGEM TDCV 8000kWh Gas 1900kWh electricity) they are pricing at around 70 quid per annum below the likes of Eon (currently the lowest of the big six) on a 12 month fix but with 50 per fuel exit penalties rather than 30 with Eon, plus they have a standing charge of zero. They are also cheaper by about the same amount at the medium and high dual fuel typical consumption levels too. https://www.ofgem.gov.uk/gas/retail-...umption-values Me? I wouldn't touch them with a bargepole. Low cost suppliers have gone under in the past and they will do in the future. Then you get lumbered with whoever OFGEM decides. It could be another bunch of shysters. -- |
Outfox the market energy suppliers?.
ss wrote:
On 13/03/2018 21:20, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx Based on their quote they were 120 per year more expensive than my current supplier. I am afraid the baby talk they use might put me off. The "membership fee" is a clever way of using a standing charge which actually increases with the amount of fuel used and therefore the real rate paid is higher than the quoted one. I wonder if this is just to confuse the customer or whether it also confuses price comparison sites? There are number of silly mistakes in their contract. For instance, do they really mean that a day is only treated as a bank holiday if it is one in England *and* Scotland? It was a clever move for a Conservative government to set up a scheme whereby their pals could set up supply companies with minimal investment and at the same time forbid the existing companies to offer cheap rates. The net effect is to fund various 'entrepreneurs' out of extra charges to those in the habit of looking for bargains. -- Roger Hayter |
Outfox the market energy suppliers?.
On 13/03/2018 21:20, tony sayer wrote:
Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx https://clubs.moneysavingexpert.com/cheapenergyclub/ suggests that I could save £59/year with this company (dual fuel and an 18 month contract) but currently I would have to pay £60 in exit fees with my current supplier so no actual savings. The club lists this supplier as the second cheapest for my yearly consumption figures. They list Breeze as being slightly cheaper by a few quid per year. outfoxthemarket has £100 exit penalties The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Further info: Outfox the Market charges a monthly membership fee depending on your level of usage instead of a standing charge. However, we include this in your costs as a daily standing charge by spreading the annual price of membership over 365 days. It also takes direct debits in advance, so your first payment may overlap with your final payment(s) to your current provider. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
Outfox the market energy suppliers?.
tony sayer wrote:
Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx I noticed them, they are based near here, the address is somewhat backstreet, their sister company sells expensive german electric radiator replacements ... check reviews https://www.trustpilot.com/review/www.fischerfutureheat.com?utm_medium=Trustbox&utm_ source=Carousel&languages=en&stars=1 |
Outfox the market energy suppliers?.
The Other Mike wrote:
On Tue, 13 Mar 2018 21:59:06 +0000, ss wrote: On 13/03/2018 21:20, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx Based on their quote they were 120 per year more expensive than my current supplier. That must be one hell of a deal you have or a strange usage level or a strange location because at typical 'low' dual fuel usage (OFGEM TDCV 8000kWh Gas 1900kWh electricity) they are pricing at around 70 quid per annum below the likes of Eon (currently the lowest of the big six) on a 12 month fix but with 50 per fuel exit penalties rather than 30 with Eon, plus they have a standing charge of zero. They are also cheaper by about the same amount at the medium and high dual fuel typical consumption levels too. They say in the advertising blurb they don't have a standing charge (though their contract says they do! - this could be an error) but they charge a compulsory graduated "membership fee" rising with fuel usage. This rather needs including in any price calculation. https://www.ofgem.gov.uk/gas/retail-...nd-statistics/ typical-domestic-consumption-values Me? I wouldn't touch them with a bargepole. Low cost suppliers have gone under in the past and they will do in the future. Then you get lumbered with whoever OFGEM decides. It could be another bunch of shysters. -- Roger Hayter |
Outfox the market energy suppliers?.
"tony sayer" wrote in message ... Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. don't forget the (approx) 100 pa "membership fee" that's equivalent to one sixth of my total bill tim |
Outfox the market energy suppliers?.
On 14/03/2018 10:17, tim... wrote:
"tony sayer" wrote in message ... Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. don't forget the (approx) 100 pa "membership fee" that's equivalent to one sixth of my total bill What percentage of your bill is the daily standing charge levied by other suppliers? The membership fee is just a way of of charging a variable standing charge which probably will be higher in the winter but lower in the summer. Daily standing charges from many suppliers are around 20p/day per fuel 365 days @ £0.40 = £146 -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
Outfox the market energy suppliers?.
On 13/03/2018 23:25, alan_m wrote:
The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? |
Outfox the market energy suppliers?.
On 14/03/18 11:31, newshound wrote:
On 13/03/2018 23:25, alan_m wrote: The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. -- All political activity makes complete sense once the proposition that all government is basically a self-legalising protection racket, is fully understood. |
Outfox the market energy suppliers?.
On Wednesday, 14 March 2018 14:11:30 UTC, The Natural Philosopher wrote:
On 14/03/18 11:31, newshound wrote: On 13/03/2018 23:25, alan_m wrote: The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. hind teeth, unless your eyes really do have teeth. |
Outfox the market energy suppliers?.
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Outfox the market energy suppliers?.
On Wed, 14 Mar 2018 15:59:47 +0000, Jethro_uk
wrote: On Wed, 14 Mar 2018 14:11:26 +0000, The Natural Philosopher wrote: On 14/03/18 11:31, newshound wrote: On 13/03/2018 23:25, alan_m wrote: The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. I'd happily have a nuclear reactor in my back garden. AOL Avpx -- Granny knew all about bad fortune telling. It was harder than the real thing. You needed a good imagination. (Equal rites) 16:35:01 up 6 days, 7:59, 10 users, load average: 1.79, 1.19, 1.13 |
Outfox the market energy suppliers?.
On 14/03/18 14:31, wrote:
On Wednesday, 14 March 2018 14:11:30 UTC, The Natural Philosopher wrote: On 14/03/18 11:31, newshound wrote: On 13/03/2018 23:25, alan_m wrote: The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. hind teeth, unless your eyes really do have teeth. http://www.dictionary.com/browse/give-one-s-eyeteeth stupid pussy. -- Gun Control: The law that ensures that only criminals have guns. |
Outfox the market energy suppliers?.
On 14/03/18 15:59, Jethro_uk wrote:
On Wed, 14 Mar 2018 14:11:26 +0000, The Natural Philosopher wrote: On 14/03/18 11:31, newshound wrote: On 13/03/2018 23:25, alan_m wrote: The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. I'd happily have a nuclear reactor in my back garden. Well not a BIG one. It wouldnt fit. -- Gun Control: The law that ensures that only criminals have guns. |
Outfox the market energy suppliers?.
On Wednesday, 14 March 2018 17:24:34 UTC, The Natural Philosopher wrote:
On 14/03/18 14:31, tabbypurr wrote: On Wednesday, 14 March 2018 14:11:30 UTC, The Natural Philosopher wrote: On 14/03/18 11:31, newshound wrote: On 13/03/2018 23:25, alan_m wrote: Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. hind teeth, unless your eyes really do have teeth. http://www.dictionary.com/browse/give-one-s-eyeteeth well that's new one on me stupid pussy. I see you're being childish again. It's the same situation with free range eggs, the number sold exceeds the number produced by some margin. NT |
Outfox the market energy suppliers?.
On 14/03/2018 17:51, Martin wrote:
On Wed, 14 Mar 2018 15:59:47 -0000 (UTC), Jethro_uk wrote: On Wed, 14 Mar 2018 14:11:26 +0000, The Natural Philosopher wrote: On 14/03/18 11:31, newshound wrote: On 13/03/2018 23:25, alan_m wrote: The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. I have a Dutch contract that is 100% renewable. All I did was choose the cheapest. Despite having 100% clean power I have to pay almost 50% on top of the bill for environment tax. I'd happily have a nuclear reactor in my back garden. I'd be happy if I had a back garden big enough for a nuclear reactor https://en.wikipedia.org/wiki/BES-5 for 3 kWe Less than a ton, 0.6 m long 0.2 m diameter https://en.wikipedia.org/wiki/TOPAZ_nuclear_reactor for 5kWe |
Outfox the market energy suppliers?.
On 14/03/18 18:34, newshound wrote:
On 14/03/2018 17:51, Martin wrote: On Wed, 14 Mar 2018 15:59:47 -0000 (UTC), Jethro_uk wrote: On Wed, 14 Mar 2018 14:11:26 +0000, The Natural Philosopher wrote: On 14/03/18 11:31, newshound wrote: On 13/03/2018 23:25, alan_m wrote: The cheapenergyclub also says: Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. Has anyone added up all the total volume from all suppliers claiming to be "100% renewable"? I would give my eye teeth for a contract that was 0% renewable. I have a Dutch contract that is 100% renewable. All I did was choose the cheapest. Despite having 100% clean power I have to pay almost 50% on top of the bill for* environment tax. I'd happily have a nuclear reactor in my back garden. I'd be happy if I had a back garden big enough for a nuclear reactor https://en.wikipedia.org/wiki/BES-5 for 3 kWe Less than a ton, 0.6 m long 0.2 m diameter https://en.wikipedia.org/wiki/TOPAZ_nuclear_reactor for 5kWe And no sheilding to speak of, sincve its designed for space operation :-) Bugger that,. the answer is as I have always said a plutonium powered AGA. serviced everyt 20 years when the output falls off. -- It is hard to imagine a more stupid decision or more dangerous way of making decisions than by putting those decisions in the hands of people who pay no price for being wrong. Thomas Sowell |
Outfox the market energy suppliers?.
In article , tim...
scribeth thus "tony sayer" wrote in message ... Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. don't forget the (approx) 100 pa "membership fee" that's equivalent to one sixth of my total bill tim Well I've checked the best price we can get where we are for the amount we're using and they still come out better then the cheapest so we'll give them a go. Dunno just how they get green electrons to whizz down the wires tho;!.. -- Tony Sayer |
Outfox the market energy suppliers?.
On 14/03/2018 21:53, tony sayer wrote:
Well I've checked the best price we can get where we are for the amount we're using and they still come out better then the cheapest so we'll give them a go. Dunno just how they get green electrons to whizz down the wires tho;!.. I just wonder if the membership fee could change during the contract. assuming a fixed tariff and a 12/18 month contract. This may be their way of raising the overall price without having to give the customer the option of changing the supplier without penalty. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
Outfox the market energy suppliers?.
On Tue, 13 Mar 2018 21:20:07 +0000, tony sayer
wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx ------------------------------------------------------------------------------------- Confusing terms and conditions: (What does it mean and which is accurate....it is confusing me anyway) https://www.outfoxthemarket.co.uk/Te...onditions.aspx 3.4 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur no exit fees at any stage. 3.9 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur a 50 exit fee per fuel if you choose to do so. |
Outfox the market energy suppliers?.
alo wrote:
Confusing terms and conditions: (What does it mean and which is accurate....it is confusing me anyway) https://www.outfoxthemarket.co.uk/Te...onditions.aspx 3.4 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur no exit fees at any stage. That's under the heading 'The Zapp! Tariff', which is a variable tariff. 3.9 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur a £50 exit fee per fuel if you choose to do so. That's under the heading 'Whack! January Tariff', which is a fixed-rate deal. Theo |
Outfox the market energy suppliers?.
On 15/03/2018 10:06, alo wrote:
On Tue, 13 Mar 2018 21:20:07 +0000, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx ------------------------------------------------------------------------------------- Confusing terms and conditions: (What does it mean and which is accurate....it is confusing me anyway) https://www.outfoxthemarket.co.uk/Te...onditions.aspx 3.4 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur no exit fees at any stage. 3.9 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur a £50 exit fee per fuel if you choose to do so. They have 2 tariffs One is the variable tariff with no exit fee the other is the fixed contract for 18 months which has an exit fee of £50 per fuel. Their T&C are badly written. 3.1 Your contract will be for the Zapp! Tariff 3.6 Your contract will be for the Whack! January tariff in your region The "fixed" price may alter as the membership fee seems to be a charge and not a tariff. 3.2 We may increase the charges you pay under your tariff by providing you with 30 days advance notice. 3.7 Under the Whack! January tariff, the unit rate element is fixed. However, membership fee may still vary depending on usage and Outfox reserves the right to review and increase your charges under this where necessary. When the wind doesn't blow and the sun doesn't shine they could cut you off..... 3.10 Please be aware that there will also be volume limits that will affect whether we can supply you. They claim in their advertising no standing charges. 6.2. Well calculate the charges for your supply using: A standing charge, for each Meter Point Reference Number (MPRN) or Meter Point Administration Number (MPAN) registered to your property. It's not clear that the amount they quote is inclusive of VAT. 6.4 Well add VAT to our charges at the applicable rate (currently 5% for energy usage, 20% for any other charges). There are many more ambiguous terms and conditions which could mean that heads we win, tails you lose. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
Outfox the market energy suppliers?.
alan_m expressed precisely :
I just wonder if the membership fee could change during the contract. assuming a fixed tariff and a 12/18 month contract. This may be their way of raising the overall price without having to give the customer the option of changing the supplier without penalty. As I understand it, if they change the contract, they have to give you prior warning and you can then leave without any penalty. |
Outfox the market energy suppliers?.
alan_m wrote:
Company info: Leicester-based Outfox the Market launched in September 2017, offering 100% renewable electricity. So what happens if we *all* change to suppliers offering "100% renewable electricity"? -- Chris Green · |
Outfox the market energy suppliers?.
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Outfox the market energy suppliers?.
On Thu, 15 Mar 2018 13:34:43 GMT, Harry Bloomfield wrote:
I just wonder if the membership fee could change during the contract. assuming a fixed tariff and a 12/18 month contract. This may be their way of raising the overall price without having to give the customer the option of changing the supplier without penalty. As I understand it, if they change the contract, they have to give you prior warning and you can then leave without any penalty. It's a "membership fee". Is that actually part of the contract for electricity supply? You can join a club and pay a membership fee just to be a member. You then pay, under seperate agreements, for the benfits the club offers and you choose. -- Cheers Dave. |
Outfox the market energy suppliers?.
On 13/03/18 21:20, tony sayer wrote:
Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx I don't know about them but I've just spent a torrid month trying to switch from Iresa, another energy minnow. It's currently under investigation by Ofgem for appalling customer service (I can vouch for that). I'd take account of its reputation for customer service as well as the price. Another Dave -- Change nospam to techie |
Outfox the market energy suppliers?.
Another Dave wrote:
On 13/03/18 21:20, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx I don't know about them but I've just spent a torrid month trying to switch from Iresa, another energy minnow. It's currently under investigation by Ofgem for appalling customer service (I can vouch for that). I'd take account of its reputation for customer service as well as the price. Another Dave As a fellow Iresa customer, they also have an appalling inability to calculate a simple electricity bill. For instance they calculated my bill for the period 1st February to 26th of February, then again from the 1st of February to the 28th of February and then added the two figures together to calculate a charge for the month. I dare say we will resolve it in the end, even if it means taking them to court. But it probably means changing supplier first if only to avoid a constantly changing claim. -- Roger Hayter |
Outfox the market energy suppliers?.
On 16/03/18 10:10, Roger Hayter wrote:
As a fellow Iresa customer, they also have an appalling inability to calculate a simple electricity bill. For instance they calculated my bill for the period 1st February to 26th of February, then again from the 1st of February to the 28th of February and then added the two figures together to calculate a charge for the month. I dare say we will resolve it in the end, even if it means taking them to court. But it probably means changing supplier first if only to avoid a constantly changing claim. A tip. If you're a dual-fuel customer make sure both electricity and gas accounts are in credit before you start. Although I had a single direct debit they apportioned its value to two accounts. Although in total I was well in credit the electricity "account" was in debit which led them to object to the transfer. I told them to move cash from the gas "account" which they (eventually) did making the electricity balance zero. However, their computer system, for some literally unaccountable reason, regards zero as a debt so they objected again. Even though I pointed out the problem they objected again. And again. Eventually, after an actual letter and emails from the Resolver website, they let it through. I still await the final settlement, but at least they can't take any more money off me because I canceled the direct debit right at the start. We must be, after all this time, about quits. Another Dave -- Change nospam to techie |
Outfox the market energy suppliers?.
Another Dave wrote:
On 16/03/18 10:10, Roger Hayter wrote: As a fellow Iresa customer, they also have an appalling inability to calculate a simple electricity bill. For instance they calculated my bill for the period 1st February to 26th of February, then again from the 1st of February to the 28th of February and then added the two figures together to calculate a charge for the month. I dare say we will resolve it in the end, even if it means taking them to court. But it probably means changing supplier first if only to avoid a constantly changing claim. A tip. If you're a dual-fuel customer make sure both electricity and gas accounts are in credit before you start. Although I had a single direct debit they apportioned its value to two accounts. Although in total I was well in credit the electricity "account" was in debit which led them to object to the transfer. I told them to move cash from the gas "account" which they (eventually) did making the electricity balance zero. However, their computer system, for some literally unaccountable reason, regards zero as a debt so they objected again. Even though I pointed out the problem they objected again. And again. Eventually, after an actual letter and emails from the Resolver website, they let it through. I still await the final settlement, but at least they can't take any more money off me because I canceled the direct debit right at the start. We must be, after all this time, about quits. Another Dave Thanks for the tip. Fortunately, or for most purposes unfortunately, we don't have gas. -- Roger Hayter |
Outfox the market energy suppliers?.
In article , alo
scribeth thus On Tue, 13 Mar 2018 21:20:07 +0000, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx -------------------------------------------------------------------------------- ----- Confusing terms and conditions: (What does it mean and which is accurate....it is confusing me anyway) https://www.outfoxthemarket.co.uk/Te...onditions.aspx 3.4 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur no exit fees at any stage. 3.9 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur a 50 exit fee per fuel if you choose to do so. Yes they do seem to be rather ambiguous;! But still if that are as cheap as they say they are, their quoted prices are VAT inclusive, and there aren't as yet any adverse trust pilot reviews we'll have a punt on them!.. -- Tony Sayer |
Outfox the market energy suppliers?.
In article , alan_m
scribeth thus On 15/03/2018 10:06, alo wrote: On Tue, 13 Mar 2018 21:20:07 +0000, tony sayer wrote: Anyone had any experience with this lot. They do seem that bit cheaper than most anyone else?. https://www.outfoxthemarket.co.uk/Home.aspx ------------------------------------------------------------------------------ ------- Confusing terms and conditions: (What does it mean and which is accurate....it is confusing me anyway) https://www.outfoxthemarket.co.uk/Te...onditions.aspx 3.4 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur no exit fees at any stage. 3.9 You can cancel your contract with us at any time either in writing, by email, web chat or over the phone. You will incur a £50 exit fee per fuel if you choose to do so. They have 2 tariffs One is the variable tariff with no exit fee the other is the fixed contract for 18 months which has an exit fee of £50 per fuel. Their T&C are badly written. 3.1 Your contract will be for the Zapp! Tariff 3.6 Your contract will be for the Whack! January tariff in your region The "fixed" price may alter as the membership fee seems to be a charge and not a tariff. 3.2 We may increase the charges you pay under your tariff by providing you with 30 days advance notice. 3.7 Under the Whack! January tariff, the unit rate element is fixed. However, membership fee may still vary depending on usage and Outfox reserves the right to review and increase your charges under this where necessary. When the wind doesn't blow and the sun doesn't shine they could cut you off..... Well at least we haven't got a smart meter!. They seem to have a tie up with Dong Energy for north sea wind perhaps they buy from them and if they can't supply then they must go elsewhere? 3.10 Please be aware that there will also be volume limits that will affect whether we can supply you. I think thats them defining the line between Domestic and business?. They claim in their advertising no standing charges. 6.2. Well calculate the charges for your supply using: A standing charge, for each Meter Point Reference Number (MPRN) or Meter Point Administration Number (MPAN) registered to your property. It's not clear that the amount they quote is inclusive of VAT. Well in a mail from them they say their prices are VAT inclusive. 6.4 Well add VAT to our charges at the applicable rate (currently 5% for energy usage, 20% for any other charges). Well energy charges are 5:% VAT but other charges can't think of any that their might be unless there in some way not energy related?. There are many more ambiguous terms and conditions which could mean that heads we win, tails you lose. I expect that Ofgem will see to those;! -- Tony Sayer |
Outfox the market energy suppliers?.
tony sayer wrote:
there aren't as yet any adverse trust pilot reviews You haven't looked very hard if you think that ... |
Outfox the market energy suppliers?.
In article , Andy Burns
scribeth thus tony sayer wrote: there aren't as yet any adverse trust pilot reviews You haven't looked very hard if you think that ... Perhaps many, but then again its an energy supplier so some grief is part of that territory Still at least we have a bit of a choice in energy supply i cant as yet find any competitors to take the **** away from the house;!! -- Tony Sayer |
Outfox the market energy suppliers?.
tony sayer wrote:
Andy Burns wrote: tony sayer wrote: there aren't as yet any adverse trust pilot reviews You haven't looked very hard if you think that ... Perhaps many, but then again its an energy supplier so some grief is part of that territory Of course disgruntled people will be more vocal than those who are happy with the service, but it's the "customer is never right" tone in their responses that worry me https://www.trustpilot.com/review/www.outfoxthemarket.co.uk?stars=1 |
Outfox the market energy suppliers?.
In article , Andy Burns
scribeth thus tony sayer wrote: Andy Burns wrote: tony sayer wrote: there aren't as yet any adverse trust pilot reviews You haven't looked very hard if you think that ... Perhaps many, but then again its an energy supplier so some grief is part of that territory Of course disgruntled people will be more vocal than those who are happy with the service, but it's the "customer is never right" tone in their responses that worry me https://www.trustpilot.com/review/www.outfoxthemarket.co.uk?stars=1 Dunno really, a lot of them are because the customer hasn't read what's stated on their website like they don't cater for smart meters or prepayment ones. If you change the complaint level to 5 or full it gives a better picture.At least they do respond which I suppose must take up some time too! https://www.trustpilot.com/review/ww....co.uk?stars=5 Anyways we'll see!.. -- Tony Sayer .. |
Outfox the market energy suppliers?.
replying to tony sayer, Just A Thought wrote:
Take note of the negatives on Trustpilot and not the positive ratings. If you look at the positive ratings and the company responses to positive ratings you will see a distinct pattern which suggests they are all written by the same person. I complained to Trustpilot but to no avail. Tell me of any other company under review where the staff are always personally named. So the positive rate is hiked to attract more customers. They try to block customers leaving them and the "membership fee" is not regulated. The negative reviews on the company appear accurate therefore portray the company more accurately. -- for full context, visit https://www.homeownershub.com/uk-diy...s-1275536-.htm |
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