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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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Phone mute - how does that work
Waiting to get through to Plusnet's support, they play music whilst
waiting. If their is any noise in the room, the music mutes, however they also break into the music to make a regular voice announcement - the voice announcements are NOT affected/ NOT muted by noise in the room. Best guess is that Plusnet's system listens for noise on the line and mutes just the music. |
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