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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Not entirely DIY question...
....but you lot seem to have a bunch of experience of the old and gently
decrepit. My old man's getting old. Late '70s, early stages of dementia. He lives on his own, and gets a lot of scam calls - so tends to not answer the phone. His current phone hasn't got any kind of caller ID or display on it. A cordless phone would disappear into the morass of old newspapers and junk mail in about ten seconds flat, along with the scraps of paper he insists on writing phone numbers on. So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? |
#2
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Not entirely DIY question...
On 30/01/2016 11:07, Adrian wrote:
...but you lot seem to have a bunch of experience of the old and gently decrepit. My old man's getting old. Late '70s, early stages of dementia. He lives on his own, and gets a lot of scam calls - so tends to not answer the phone. His current phone hasn't got any kind of caller ID or display on it. A cordless phone would disappear into the morass of old newspapers and junk mail in about ten seconds flat, along with the scraps of paper he insists on writing phone numbers on. So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? I don't know of anyone who offers a telephone linked to a reverse number lookup from a telephone book. There may be legal restrictions. I believe some of the VOIP companies do offer something akin to spam filter for phones. |
#3
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Not entirely DIY question...
On Sat, 30 Jan 2016 11:25:47 +0000, Nick wrote:
So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? I don't know of anyone who offers a telephone linked to a reverse number lookup from a telephone book. There may be legal restrictions. Y'know, like any mobile has... 01234 567890 is in the address book with my name, so it comes up with my name on the screen. |
#4
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Not entirely DIY question...
On Sat, 30 Jan 2016 11:28:34 +0000 (UTC), Adrian
wrote: On Sat, 30 Jan 2016 11:25:47 +0000, Nick wrote: So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? I don't know of anyone who offers a telephone linked to a reverse number lookup from a telephone book. There may be legal restrictions. Y'know, like any mobile has... 01234 567890 is in the address book with my name, so it comes up with my name on the screen. I think Nick was getting confused between 'the' address book and 'your' (Dads) address book. ;-) I know you didn't mention your Dads hearing but ignoring that, this seems to be well liked by many: http://www.amazon.co.uk/Amplicom-Pow.../dp/B004SGE8NM http://www.actiononhearingloss.org.u...060%20Plus.pdf It looks like the CLI does hook up with the address book (if you include the area code in the address book). p24 "Phone book. Thirty-two phone numbers can be stored in the phone book together with the associated names. • Always enter the area access code with the phone numbers so that the telephone can also assign incoming local calls to a phone book entry" Cheers, T i m |
#5
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Not entirely DIY question...
On 30/01/2016 11:52, T i m wrote:
On Sat, 30 Jan 2016 11:28:34 +0000 (UTC), Adrian wrote: On Sat, 30 Jan 2016 11:25:47 +0000, Nick wrote: So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? I don't know of anyone who offers a telephone linked to a reverse number lookup from a telephone book. There may be legal restrictions. Y'know, like any mobile has... 01234 567890 is in the address book with my name, so it comes up with my name on the screen. I think Nick was getting confused between 'the' address book and 'your' (Dads) address book. ;-) Indeed, it is one of my little bugbears. I would like a phone that showed a proper name for all numbers. |
#6
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Not entirely DIY question...
On Sat, 30 Jan 2016 13:10:44 +0000, Nick
wrote: On 30/01/2016 11:52, T i m wrote: On Sat, 30 Jan 2016 11:28:34 +0000 (UTC), Adrian wrote: On Sat, 30 Jan 2016 11:25:47 +0000, Nick wrote: So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? I don't know of anyone who offers a telephone linked to a reverse number lookup from a telephone book. There may be legal restrictions. Y'know, like any mobile has... 01234 567890 is in the address book with my name, so it comes up with my name on the screen. I think Nick was getting confused between 'the' address book and 'your' (Dads) address book. ;-) Indeed, it is one of my little bugbears. I would like a phone that showed a proper name for all numbers. Not *impossible* I'm guessing, certainly for all the names that are in The Phone Book and where the caller doesn't withhold their number. Cheers, T i m |
#7
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Not entirely DIY question...
Adrian wrote:
Nick wrote: I don't know of anyone who offers a telephone linked to a reverse number lookup from a telephone book. There may be legal restrictions. Y'know, like any mobile has... Google scrapes reverse number lookups from the web, so even the names of companies you haven't entered into your phonebook are displayed. This only seems to apply to Nexus devices and you have to opt-in, but I don't suppose the O/P wants a smartphone for his Dad. |
#8
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Not entirely DIY question...
Andy Burns wrote:
Google scrapes reverse number lookups from the web, so even the names of companies you haven't entered into your phonebook are displayed. This only seems to apply to Nexus devices and you have to opt-in, but I don't suppose the O/P wants a smartphone for his Dad. It's possible something could be arranged with a tablet and a USB handset - that might make a nice 'big screen phone', with either touchscreen buttons or buttons on the handset. What does Google scrape in the case of 'cold call scammer', since I imagine that sort of number is only listed in the 'Who called me?' forums or whatever? Theo |
#9
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Not entirely DIY question...
Theo wrote:
What does Google scrape in the case of 'cold call scammer', since I imagine that sort of number is only listed in the 'Who called me?' forums or whatever? Usually nothing, the feature is called "Caller ID by Google" I don't know if it's still restricted to Nexus devices, but it used to be. Looking at the help page it seems it looks at Google Places listings and address lists linked to accounts on your device (e.g. it could lookup colleagues' direct numbers) rather than the web at large. |
#10
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Not entirely DIY question...
"Theo" wrote in message ... Andy Burns wrote: Google scrapes reverse number lookups from the web, so even the names of companies you haven't entered into your phonebook are displayed. This only seems to apply to Nexus devices and you have to opt-in, but I don't suppose the O/P wants a smartphone for his Dad. It's possible something could be arranged with a tablet and a USB handset - that might make a nice 'big screen phone', with either touchscreen buttons or buttons on the handset. Not clear how long the tablet battery will last with it being charged full time. Or how many can handle a USB phone either. Some phablets will work in that config but again, not clear how long the battery will last and not all that many with user replaceable batteries now. And not many with very solid USB charger cables either. Some with inductive charging, but in that case the phablet may well get lost pretty easily unless its in some form of protective case with a security cable. What does Google scrape in the case of 'cold call scammer', since I imagine that sort of number is only listed in the 'Who called me?' forums or whatever? I assumed he meant it shows you the name of the valid calling companies and you just ignore the calls from operations that Google can't put a name to or even just have those auto blocked although that may be a bit risky if it happens to be the doctor who has just moved his surgery etc. |
#11
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Not entirely DIY question...
On Sat, 30 Jan 2016 11:44:25 +0000, Tim Streater wrote:
In article , Adrian wrote: On Sat, 30 Jan 2016 11:25:47 +0000, Nick wrote: So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? I don't know of anyone who offers a telephone linked to a reverse number lookup from a telephone book. There may be legal restrictions. Y'know, like any mobile has... 01234 567890 is in the address book with my name, so it comes up with my name on the screen. And indeed like any of the cordless setups with base station have (although I can see why one of those wouldn't do you). What about: Amplicom PowerTel 30 Plus Big Button Desk Phone Binatone Speakeasy 7 Big Button Corded Phone I've been impressed with the Doro ones. We don't have them any more because we have a load of IP phones. |
#12
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Not entirely DIY question...
On 30/01/2016 11:07, Adrian wrote:
...but you lot seem to have a bunch of experience of the old and gently decrepit. My old man's getting old. Late '70s, early stages of dementia. He lives on his own, and gets a lot of scam calls - so tends to not answer the phone. His current phone hasn't got any kind of caller ID or display on it. A cordless phone would disappear into the morass of old newspapers and junk mail in about ten seconds flat, along with the scraps of paper he insists on writing phone numbers on. So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. -- Colin Bignell |
#13
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Not entirely DIY question...
On Saturday, 30 January 2016 11:50:06 UTC, wrote:
One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. It's Truecall technology, licenced by BT and used in some of their cordless phones eg http://www.amazon.co.uk/BT8500-Advan.../dp/B00LZTHUEO Owain |
#14
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Not entirely DIY question...
Sign him up to the telephone preference service TPS, this stops a lot of nuisance calls. Once activated it takes a few weeks during which you noticeably get fewer calls eventually they stop. The only persistent ones we get are the "no win, no fee" legal firms because someone has put out details of an accident we had 2 years ago.
Richard |
#15
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Not entirely DIY question...
On Sat, 30 Jan 2016 04:07:52 -0800, Tricky Dicky wrote:
Sign him up to the telephone preference service TPS Done years ago. |
#16
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Not entirely DIY question...
Call blockers are being discussed on BBC Radio 4 "Moneybox" at this very
moment. Should be On iPlayer soon. -- Reentrant |
#17
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Not entirely DIY question...
In article ,
Tricky Dicky writes Sign him up to the telephone preference service TPS, this stops a lot of nuisance calls. Once activated it takes a few weeks during which you noticeably get fewer calls eventually they stop. The only persistent ones we get are the "no win, no fee" legal firms because someone has put out details of an accident we had 2 years ago. Richard Bit of a waste of time IME. International sources are not controlled and many UK companies now ignore it. "Marketing surveys" are not included. -- bert |
#18
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Not entirely DIY question...
On 30/01/2016 12:47, bert wrote:
In article , Tricky Dicky writes Sign him up to the telephone preference service TPS, this stops a lot of nuisance calls. Once activated it takes a few weeks during which you noticeably get fewer calls eventually they stop. The only persistent ones we get are the "no win, no fee" legal firms because someone has put out details of an accident we had 2 years ago. Richard Bit of a waste of time IME. International sources are not controlled and many UK companies now ignore it. "Marketing surveys" are not included. +1 All my unwanted calls are flagged with International or Number Withheld, or if a number is given it's more likely to be a premium rate number. The more annoying cold calls result in an automated message being left on the answerphone. The latest scam calls inform recipients that it will be illegal to have a non-condensing boiler after September 2016 and to press '5' to contact a representative to order/fit a new boiler. Number withheld and no phone number given if the answerphone picks up the automated message! -- mailto: news {at} admac {dot] myzen {dot} co {dot} uk |
#19
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Not entirely DIY question...
On 30/01/2016 12:07, Tricky Dicky wrote:
Sign him up to the telephone preference service TPS, this stops a lot of nuisance calls. Once activated it takes a few weeks during which you noticeably get fewer calls eventually they stop. The only persistent ones we get are the "no win, no fee" legal firms because someone has put out details of an accident we had 2 years ago. Richard In the immortal words of Mr McInroe, "You can't be serious"! The TPS is a complete waste of time. Most cold callers completely ignore it, and few suffer any serious sanctions for so doing. I've been registered for years - but *still* received loads of junk calls until I installed a trueCall call blocker. Now, I get virtually none. -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#20
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Not entirely DIY question...
In message , Roger Mills
writes The TPS is a complete waste of time. Most cold callers completely ignore it, and few suffer any serious sanctions for so doing. I've been registered for years - but *still* received loads of junk calls until I installed a trueCall call blocker. Now, I get virtually none. Conversely, I've been registered with TPS for donkey's years and I rarely get any cold calls. Adrian -- To Reply : replace "diy" with "news" and reverse the domain If you are reading this from a web interface eg DIY Banter, DIY Forum or Google Groups, please be aware this is NOT a forum, and you are merely using a web portal to a USENET group. Many people block posters coming from web portals due to perceieved SPAM or inaneness. For a better method of access, please see: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
#21
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Not entirely DIY question...
On 30/01/2016 21:43, Roger Mills wrote:
On 30/01/2016 12:07, Tricky Dicky wrote: Sign him up to the telephone preference service TPS, this stops a lot of nuisance calls. Once activated it takes a few weeks during which you noticeably get fewer calls eventually they stop. The only persistent ones we get are the "no win, no fee" legal firms because someone has put out details of an accident we had 2 years ago. Richard In the immortal words of Mr McInroe, "You can't be serious"! The TPS is a complete waste of time. Most cold callers completely ignore it, and few suffer any serious sanctions for so doing. I've been registered for years - but *still* received loads of junk calls until I installed a trueCall call blocker. Now, I get virtually none. Despite having been members of TPS long enough to feel that "founder member" would have been a good description, the frequency of calls simply grew. Got to an average of about five a day. Decided that we no longer had the need for a land line at all - so gave it up. No more nuisance calls. With Wifi calling from mobiles, everything is now happy! -- Rod |
#22
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Not entirely DIY question...
On 30/01/2016 12:07, Tricky Dicky wrote:
Sign him up to the telephone preference service TPS, this stops a lot of nuisance calls. Once activated it takes a few weeks during which you noticeably get fewer calls eventually they stop. If only. -- F |
#24
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Not entirely DIY question...
On 30/01/2016 14:01, pamela wrote:
On 12:41 30 Jan 2016, dennis@home wrote: On 30/01/2016 11:55, wrote: On Saturday, 30 January 2016 11:50:06 UTC, wrote: One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. It's Truecall technology, licenced by BT and used in some of their cordless phones eg http://www.amazon.co.uk/BT8500-Advan...-Handset/dp/B0 0LZTHUEO Owain I have those and they are excellent. They were in Tesco's sale a week or so ago starting at £25 for one handset. The spammers just don't bother trying to get through. Isn't it frustrating for genuine callers to have to leave a message and then wait to be screened? That's only for the first time, then you add them to the contacts or allowed list and they then get straight through unless you decide otherwise. |
#25
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Not entirely DIY question...
On 30/01/2016 14:01, pamela wrote:
Isn't it frustrating for genuine callers to have to leave a message and then wait to be screened? I think they operate in reverse of what has been stated. People on the white list get straight through. Those not in the white list get told to press hash and leave their name. The phone then rings with the callers name and the recipient has the option to take it or block the number. Automatic cold calling dialling doesn't have the intelligence to perform the addition instructions -- YET! -- mailto: news {at} admac {dot] myzen {dot} co {dot} uk |
#26
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Not entirely DIY question...
On 30/01/2016 14:01, pamela wrote:
On 12:41 30 Jan 2016, dennis@home wrote: I have those and they are excellent. They were in Tesco's sale a week or so ago starting at £25 for one handset. The spammers just don't bother trying to get through. Isn't it frustrating for genuine callers to have to leave a message and then wait to be screened? If it works in the same way as my stand-alone trueCall unit, they only have to do it once. You can then add their number to the 'star' list, and they will get through straight away in future. [More difficult if they routinely withhold their number, though]. -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#27
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Not entirely DIY question...
On 30/01/2016 11:55, wrote:
On Saturday, 30 January 2016 11:50:06 UTC, wrote: One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. It's Truecall technology, licenced by BT and used in some of their cordless phones eg http://www.amazon.co.uk/BT8500-Advan.../dp/B00LZTHUEO Owain Yes, indeed - and one of those may have been the cheapest solution *except* that the OP said that a cordless phone wouldn't do, because the handset could get mislaid too easily. That being the case, a stand-alone trueCall unit used in conjunction with a big button phone with a decent display would be the best bet, as suggested in Owain's previous post. The trueCall unit can hold many more names and numbers than most phones, and will cause the caller's name to be displayed on the phone if a call arrives from someone whose details have been stored in it. It also has lots of options for dealing with various types of call - withheld, unobtainable, international, etc. - and, with a bit of thought, could be set up in a way which would protect the OP's father from unwanted calls whilst allowing the calls he wants to receive to get through ok. -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#28
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Not entirely DIY question...
wrote:
On Saturday, 30 January 2016 11:50:06 UTC, wrote: One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. It's Truecall technology, licenced by BT and used in some of their cordless phones eg http://www.amazon.co.uk/BT8500-Advan.../dp/B00LZTHUEO Owain I've got a Truecall but ordered one of the above anyway. Arrived today and first impressions are very good. Big improvement in user friendliness over the old unit. Tim |
#29
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Not entirely DIY question...
On 31/01/2016 15:36, Tim+ wrote:
wrote: On Saturday, 30 January 2016 11:50:06 UTC, wrote: One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. It's Truecall technology, licenced by BT and used in some of their cordless phones eg http://www.amazon.co.uk/BT8500-Advan.../dp/B00LZTHUEO Owain I've got a Truecall but ordered one of the above anyway. Arrived today and first impressions are very good. Big improvement in user friendliness over the old unit. Tim As a matter of interest how does truecall handle an _automated_ message that you may want but have no prior knowledge of the caller number being used or the number changing between calls? I'm thinking of fraud prevention calls from credit card companies. I've recently had an call from Amex (corporate card) where they suspected fraudulent use. An automated message was left on my answer phone and on contacting the card supplier the usage was identified as fraudulent. It's not a type of message that I would want to block, or miss. In the past few years I've had a few similar automated messages resulting in stopping fraudulent use of cards - or in one case stopping the cancellation of the card because the usage was genuine. (Don't tick the charity giving box when buying on Ebay as this results in two transactions at the same time with two different recipients which can trigger anti fraud measures at the card company). -- mailto: news {at} admac {dot] myzen {dot} co {dot} uk |
#30
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Not entirely DIY question...
On 31/01/2016 21:51, alan_m wrote:
As a matter of interest how does truecall handle an _automated_ message that you may want but have no prior knowledge of the caller number being used or the number changing between calls? It depends how you've set it up. One option for unrecognised numbers is to ask the caller to press a particular key - 5 (say). In that case, your automated call would get blocked because the calling device wouldn't be able to comply with the instruction, whilst a human being would. But another option is simply to ask the caller to say their name. They won't, of course, but trueCall will hear them say something and will ring your phone and tell you that you have a call from {whatever it was they said}. If you don't answer, they will be asked to leave a message. Their automated message will carry on regardless through all that, of course, and a lot will get lost but with a bit of luck *something* will get recorded which gives you a clue as to what it's all about. -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#31
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Not entirely DIY question...
On 31/01/2016 21:51, alan_m wrote:
On 31/01/2016 15:36, Tim+ wrote: wrote: On Saturday, 30 January 2016 11:50:06 UTC, wrote: One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. It's Truecall technology, licenced by BT and used in some of their cordless phones eg http://www.amazon.co.uk/BT8500-Advan.../dp/B00LZTHUEO Owain I've got a Truecall but ordered one of the above anyway. Arrived today and first impressions are very good. Big improvement in user friendliness over the old unit. Tim As a matter of interest how does truecall handle an _automated_ message that you may want but have no prior knowledge of the caller number being used or the number changing between calls? I'm thinking of fraud prevention calls from credit card companies. I've recently had an call from Amex (corporate card) where they suspected fraudulent use. An automated message was left on my answer phone and on contacting the card supplier the usage was identified as fraudulent. It's not a type of message that I would want to block, or miss. In the past few years I've had a few similar automated messages resulting in stopping fraudulent use of cards - or in one case stopping the cancellation of the card because the usage was genuine. (Don't tick the charity giving box when buying on Ebay as this results in two transactions at the same time with two different recipients which can trigger anti fraud measures at the card company). Our Truecall is set up to reject withheld and international calls, and that catches 99% of nuisance ones. (You can see them listed on the website control panel). Friends/family calling from abroad know the breakthrough code. For all UK calls it just acts as a normal answerphone if we're not in. I suppose we might lose a few calls from UK PBX's that don't present caller-id but we know the important ones (eg doctor, council offices, workplaces etc) get through OK. -- Reentrant |
#32
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Not entirely DIY question...
In article , "Nightjar
cpb" "insert my surname writes On 30/01/2016 11:07, Adrian wrote: ...but you lot seem to have a bunch of experience of the old and gently decrepit. My old man's getting old. Late '70s, early stages of dementia. He lives on his own, and gets a lot of scam calls - so tends to not answer the phone. His current phone hasn't got any kind of caller ID or display on it. A cordless phone would disappear into the morass of old newspapers and junk mail in about ten seconds flat, along with the scraps of paper he insists on writing phone numbers on. So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. It's like a phone - unfortunately not corded http://www.shop.bt.com/products/bt65...r---twin-06626 7-8H3H.html -- bert |
#33
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Not entirely DIY question...
On 30/01/2016 11:49, Nightjar cpb wrote:
One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. Its inbuilt into one of the phones that BT sell http://www.shop.bt.com/products/bt85...8626-9M2M.html But is it suitable for the OPs father? White lists can be set-up but for ongoing call blocking this requires the user to to take action. Also for someone suffering from dementia is caller ID alone practical? Can they remember other peoples numbers/names? Ideally what's required is the equivalent of a green light for recognised numbers and red otherwise. I have a very old (no longer available) caller display that does this. Also make sure that the local doctor's surgery is included in a white list. As for cold calling, my total this week is 29 with number withheld or 'International' despite being registered of the telephone preference service. My normal cold calling rate is around 2 per week but I guess the increase is because my car/house insurance policies are due for renewal and UK companies are using 3rd party companies to bypass any industry agreements about cold calling. Perhaps an answer machine with call screening is required. I can hear the outgoing message and what is being recorded. I can curtail the recording by picking up the call. I let my answer machine pick up all calls. Most cold callers hang up on getting the answer machine and I pick up when I hear a call I want to answer. Warning Not all answer machines offer this feature. -- mailto: news {at} admac {dot] myzen {dot} co {dot} uk |
#34
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Not entirely DIY question...
alan_m used his keyboard to write :
As for cold calling, my total this week is 29 with number withheld or 'International' despite being registered of the telephone preference service. My normal cold calling rate is around 2 per week but I guess the increase is because my car/house insurance policies are due for renewal and UK companies are using 3rd party companies to bypass any industry agreements about cold calling. That sort of frequency was normal for us, until we enabled TalkTalk's filters. Exceptionally, we had a peak of two in the past seven days get through. Any callers withholding their number receive a recorded message which says we do not accept calls from withheld callers - end of. The two who did manage to get through, are now on my 'blocked list', they will not get through again. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk |
#35
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Not entirely DIY question...
On 30/01/2016 15:42, Harry Bloomfield wrote:
Any callers withholding their number receive a recorded message which says we do not accept calls from withheld callers - end of. The two who did manage to get through, are now on my 'blocked list', they will not get through again. The problem I see with blocking all withheld numbers is that the system of presenting the number doesn't always work. I have friends who use VOIP and around 25% of the time the number isn't presented on BTs caller display facility, I suspect that caller information may be lost depending on the route of the IP call. -- mailto: news {at} admac {dot] myzen {dot} co {dot} uk |
#36
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Not entirely DIY question...
On 30/01/2016 20:14, alan_m wrote:
On 30/01/2016 15:42, Harry Bloomfield wrote: Any callers withholding their number receive a recorded message which says we do not accept calls from withheld callers - end of. The two who did manage to get through, are now on my 'blocked list', they will not get through again. The problem I see with blocking all withheld numbers is that the system of presenting the number doesn't always work. I have friends who use VOIP and around 25% of the time the number isn't presented on BTs caller display facility, I suspect that caller information may be lost depending on the route of the IP call. There are other options. My trueCall is set up to ask the caller who they are in the case of a withheld or unrecognised number. Most cold callers give up at this point, and my phone doesn't ring. But if the caller does say something, the phone rings and when I answser it trueCall says "You have a call from {whatever they said}" and I then have 3 options - accept the call, zap the call, or ask the caller to leave a message. -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#37
Posted to uk.d-i-y
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Not entirely DIY question...
"alan_m" wrote in message ... On 30/01/2016 15:42, Harry Bloomfield wrote: Any callers withholding their number receive a recorded message which says we do not accept calls from withheld callers - end of. The two who did manage to get through, are now on my 'blocked list', they will not get through again. The problem I see with blocking all withheld numbers is that the system of presenting the number doesn't always work. I have friends who use VOIP and around 25% of the time the number isn't presented on BTs caller display facility, I suspect that caller information may be lost depending on the route of the IP call. Yeah, its quite variable with calls made using Skype out. My voip always presents it, but Skype often doesn't. |
#38
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Not entirely DIY question...
Nightjar cpb wrote:
On 30/01/2016 11:07, Adrian wrote: ...but you lot seem to have a bunch of experience of the old and gently decrepit. My old man's getting old. Late '70s, early stages of dementia. He lives on his own, and gets a lot of scam calls - so tends to not answer the phone. His current phone hasn't got any kind of caller ID or display on it. A cordless phone would disappear into the morass of old newspapers and junk mail in about ten seconds flat, along with the scraps of paper he insists on writing phone numbers on. So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. In the US there is an automated service which intercepts the call, determines if it is not a scam call and then passes the call on. I don't know who provides the service, but having listened to it in operation, it was very impressive how many calls disappeared after the first ring of the phone and the user did not get one scam call in six weeks. Maybe ther is a UK supplier? |
#39
Posted to uk.d-i-y
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Not entirely DIY question...
On 30/01/2016 14:06, Capitol wrote:
Nightjar cpb wrote: On 30/01/2016 11:07, Adrian wrote: ...but you lot seem to have a bunch of experience of the old and gently decrepit. My old man's getting old. Late '70s, early stages of dementia. He lives on his own, and gets a lot of scam calls - so tends to not answer the phone. His current phone hasn't got any kind of caller ID or display on it. A cordless phone would disappear into the morass of old newspapers and junk mail in about ten seconds flat, along with the scraps of paper he insists on writing phone numbers on. So... what's needed is a corded landline phone with nice big buttons and a nice big display to show the name of who's calling from the address book. Any recommendations? One of my partner's friends has a service that requires callers to identify themselves by name and press the hash key before the call is passed on. I think it is provided by BT, but I've not seen what the equipment at her end is like. In the US there is an automated service which intercepts the call, determines if it is not a scam call and then passes the call on. I don't know who provides the service, but having listened to it in operation, it was very impressive how many calls disappeared after the first ring of the phone and the user did not get one scam call in six weeks. Maybe ther is a UK supplier? That's the effect of tru call/BT guardian. You just don't get scam calls getting through. |
#40
Posted to uk.d-i-y
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Not entirely DIY question...
On Saturday, 30 January 2016 11:08:13 UTC, Adrian wrote:
My old man's getting old. Late '70s, early stages of dementia. He lives on his own, and gets a lot of scam calls - so tends to not answer the phone. TrueCall, and plug his existing phone into it. Set it up so he gets calls only from known friends, and anyone else gets given a contact number (eg you). You can also check calls he's received on the web portal. http://shop.alzheimers.org.uk/product/truecall-care/ A phone with memory buttons may be useful, eg this one has 8 one-touch memories http://shop.alzheimers.org.uk/product/big-button-phone/ This one has 3 memories and a large call display screen http://www.connevans.co.uk/product/9...tton-telephone Owain |
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