I don't know if anyone else has come up against this problem? I need to return my drill batteries (Lithium polymer type to the manufacturer for replacement under warranty but have now discovered that no couriers will carry batteries unless you are a business registered for this purpose! So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with insurance for loss, theft and damage?

On Tue, 19 Aug 2014 03:39:21 -0700, clangers_snout wrote:

I don't know if anyone else has come up against this problem? I need to
return my drill batteries (Lithium polymer type to the manufacturer for
replacement under warranty but have now discovered that no couriers will
carry batteries unless you are a business registered for this purpose!
So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

Ring the manufacturer's warranty department, and ask them to arrange the
courier.

In article ,
wrote:
I don't know if anyone else has come up against this problem? I need to
return my drill batteries (Lithium polymer type to the manufacturer for
replacement under warranty but have now discovered that no couriers will
carry batteries unless you are a business registered for this purpose!
So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

How do they know what a package contains?

--
*Aim Low, Reach Your Goals, Avoid Disappointment *

Dave Plowman London SW
To e-mail, change noise into sound.

wrote:

I need to return my drill batteries (Lithium polymer type to the
manufacturer for replacement under warranty but have now discovered
that no couriers will carry batteries unless you are a business
registered for this purpose!

I gather that when ordering LiPo battery packs for quadcopters, some
arrive with a free LED tossed into the box described as a "torch" ...

On Tue, 19 Aug 2014 03:39:21 -0700 (PDT)
wrote:

I don't know if anyone else has come up against this problem? I need
to return my drill batteries (Lithium polymer type to the
manufacturer for replacement under warranty but have now discovered
that no couriers will carry batteries unless you are a business
registered for this purpose! So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

Royal Mail, or whatever they call themselves now, will accept a battery
if it's inside something, like a laptop, but not on its own.
You could always tell a lie, of course, but I could not
possibly recommend that myself.
My replacement laptop battery arrived with a 'Laptop parts' label.

--
Davey.

wrote in message
...
I don't know if anyone else has come up against this problem? I need to
return my drill batteries (Lithium polymer type to the manufacturer for
replacement under warranty but have now discovered that no couriers will
carry batteries unless you are a business registered for this purpose! So
my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

Just lie about what is in the package.

On 19/08/2014 12:58, Rod Speed wrote:


wrote in message
...
I don't know if anyone else has come up against this problem? I need
to return my drill batteries (Lithium polymer type to the manufacturer
for replacement under warranty but have now discovered that no
couriers will carry batteries unless you are a business registered for
this purpose! So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

Just lie about what is in the package.

Be careful, apparently everything is scanned nowadays and if they find
something the complete contents are automatically destroyed.

"ss" wrote in message
...
On 19/08/2014 12:58, Rod Speed wrote:


wrote in message
...
I don't know if anyone else has come up against this problem? I need
to return my drill batteries (Lithium polymer type to the manufacturer
for replacement under warranty but have now discovered that no
couriers will carry batteries unless you are a business registered for
this purpose! So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

Just lie about what is in the package.

Be careful, apparently everything is scanned nowadays and if they find
something the complete contents are automatically destroyed.


Sent it by Royal Mail marked as fragile and the contents are automatically
destroyed.

--
Adam

"ss" wrote in message
...
On 19/08/2014 12:58, Rod Speed wrote:


wrote in message
...
I don't know if anyone else has come up against this problem? I need
to return my drill batteries (Lithium polymer type to the manufacturer
for replacement under warranty but have now discovered that no
couriers will carry batteries unless you are a business registered for
this purpose! So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

Just lie about what is in the package.

Be careful, apparently everything is scanned nowadays and if they find
something the complete contents are automatically destroyed.

We just lied with a smartphone being returned
under warranty and it arrived at the suppliers fine.

On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to insure the parcel so I have to declare what's in it.

wrote in message
...

On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to
insure the parcel so I have to declare what's in it.

So, have you tried Adrian's suggestion?
Contact the manufacturer's warranty department, and ask them to arrange the
courier.

On Tuesday, 19 August 2014 14:01:47 UTC+1, Richard wrote:

So, have you tried Adrian's suggestion?

Contact the manufacturer's warranty department, and ask them to arrange the

courier.

I haven't but as the batteries have a lifetime warranty I know they'll make it as hard for me to get the batteries to them as they can to avoid servicing the warranty. I will try though.

In article ,
wrote:
On Tuesday, 19 August 2014 14:01:47 UTC+1, Richard wrote:

So, have you tried Adrian's suggestion?

Contact the manufacturer's warranty department, and ask them to arrange
the

courier.

I haven't but as the batteries have a lifetime warranty I know they'll
make it as hard for me to get the batteries to them as they can to avoid
servicing the warranty. I will try though.

presumably the place is too far away for you to call in person.

--
From KT24

Using a RISC OS computer running v5.18

In message ,
writes
On Tuesday, 19 August 2014 14:01:47 UTC+1, Richard wrote:

So, have you tried Adrian's suggestion?

Contact the manufacturer's warranty department, and ask them to arrange the

courier.

I haven't but as the batteries have a lifetime warranty I know they'll
make it as hard for me to get the batteries to them as they can to
avoid servicing the warranty. I will try though.

What exactly is a lifetime warranty?
--
bert

"bert" ] wrote in message
...
In message ,
writes
On Tuesday, 19 August 2014 14:01:47 UTC+1, Richard wrote:

So, have you tried Adrian's suggestion?

Contact the manufacturer's warranty department, and ask them to arrange
the

courier.

I haven't but as the batteries have a lifetime warranty I know they'll
make it as hard for me to get the batteries to them as they can to avoid
servicing the warranty. I will try though.

What exactly is a lifetime warranty?

The warranty lasts until the device dies, then its null and void, silly.

On Wednesday, 20 August 2014 21:09:42 UTC+1, bert wrote:
In message ,

writes

On Tuesday, 19 August 2014 14:01:47 UTC+1, Richard wrote:



So, have you tried Adrian's suggestion?



Contact the manufacturer's warranty department, and ask them to arrange the



courier.



I haven't but as the batteries have a lifetime warranty I know they'll

make it as hard for me to get the batteries to them as they can to

avoid servicing the warranty. I will try though.



What exactly is a lifetime warranty?

--

bert

What it says on the tin. Repair of the batteries for life...but no definition of life given!

On 19/08/2014 13:34, wrote:
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to insure the parcel so I have to declare what's in it.


You used to be able to buy one-off goods in transit insurance quite
independently of the carrier. Try asking a business orientated insurance
broker if that is still possible.



--
Colin Bignell

In article ,
wrote:
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to
insure the parcel so I have to declare what's in it.

Send it second class. They don't get pinched.

FWIW, the costs of insuring a parcel is so high you'd think every other
one has a claim.

--
*Go the extra mile. It makes your boss look like an incompetent slacker *

Dave Plowman London SW
To e-mail, change noise into sound.

In message , "Dave Plowman (News)"
writes
In article ,
wrote:
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to
insure the parcel so I have to declare what's in it.

Send it second class. They don't get pinched.

FWIW, the costs of insuring a parcel is so high you'd think every other
one has a claim.

Only the one's that are insured get knicked.
--
bert

wrote:
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to insure the parcel so I have to declare what's in it.

So put the battery in a metal box and call it a power supply unit.

Bill

On Tue, 19 Aug 2014 20:34:37 +0100, Bill Wright
wrote:

wrote:
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to insure the parcel so I have to declare what's in it.

So put the battery in a metal box and call it a power supply unit.

Bill

Or put it in a cardboard box and call it a battery transportation pod.



--

Graham.

%Profound_observation%

On 19/08/2014 20:34, Bill Wright wrote:
wrote:
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to
insure the parcel so I have to declare what's in it.

So put the battery in a metal box and call it a power supply unit.

Bill

ipostparcels.com don't appear to restrict batteries.

wrote in message
...
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to
insure the parcel so I have to declare what's in it.

It doesn't affect the insurance to say there there is no battery in it when
there is.

In message ,
writes
On Tuesday, 19 August 2014 11:39:21 UTC+1, wrote:

Thanks for the replies but you've all ignored the fact that I need to
insure the parcel so I have to declare what's in it.

So laptop parts or whatever worth????? The only reason for an insurance
claim is if the package goes missing - in which case no-one can check
what's inside
--
bert

On Tue, 19 Aug 2014 03:39:21 -0700 (PDT),
wrote:

Any ideas how I could get them couriered and, most importantly, with insurance for loss, theft and damage?

Which country are you trying to return them to? The restriction on
carrying Lithium batteries by air is an International Air Transport
Association (IATA) one. As RM use airfreight within the UK as well as
overseas they won't carry them regardless. For road carriage the
rules are in the European Agreement concerning the International
Carriage of Dangerous Goods by Road (ADR). Special provision 188
covers the packaging for shipping. Drill batteries probably come
under UN 3481 : Lithium-Ion Batteries contained in equipment or packed
with equipment and are Class 9 packaging group 2 dangerous goods. The
consignor - the person or business shipping the goods - is responsible
for classifying, marking and packaging the dangerous goods.

Carriage of Dangerous Goods and Use of Transportable Pressure
Equipment Regulations 2009 put these various rules into UK law.

Some carriers will accept dangerous goods but usually only as
restricted items under a "no liability for loss or damage" clause.
They will usually (as you have found) also only handle consignments
from contract shippers they trust.

Interlink Express seem to be willing to ship one off's but you need to
contact their local depot.
http://www.interlinkexpress.com/lithiumbatteries/

If the batteries are faulty you can of course return them to the
seller if they have a local branch. You can also require the seller
(but not the manufacturer) to collect them but many will refuse until
you take them to court.

The manufacturer is bound only by their warranty (if any). Unlike the
contract of sale a warranty has no implied terms - what it says is
what you get and no more. If the warranty requires you to ship the
batteries to the manufacturer you can try asking them to arrange
collection but, unlike the seller, they are under no obligation to do
so.

On Tuesday, 19 August 2014 15:20:20 UTC+1, Peter Parry wrote:
On Tue, 19 Aug 2014 03:39:21 -0700 (PDT),

wrote:



Any ideas how I could get them couriered and, most importantly, with insurance for loss, theft and damage?



Which country are you trying to return them to? The restriction on

carrying Lithium batteries by air is an International Air Transport

Association (IATA) one. As RM use airfreight within the UK as well as

overseas they won't carry them regardless. For road carriage the

rules are in the European Agreement concerning the International

Carriage of Dangerous Goods by Road (ADR). Special provision 188

covers the packaging for shipping. Drill batteries probably come

under UN 3481 : Lithium-Ion Batteries contained in equipment or packed

with equipment and are Class 9 packaging group 2 dangerous goods. The

consignor - the person or business shipping the goods - is responsible

for classifying, marking and packaging the dangerous goods.



Carriage of Dangerous Goods and Use of Transportable Pressure

Equipment Regulations 2009 put these various rules into UK law.



Some carriers will accept dangerous goods but usually only as

restricted items under a "no liability for loss or damage" clause.

They will usually (as you have found) also only handle consignments

from contract shippers they trust.



Interlink Express seem to be willing to ship one off's but you need to

contact their local depot.

http://www.interlinkexpress.com/lithiumbatteries/



If the batteries are faulty you can of course return them to the

seller if they have a local branch. You can also require the seller

(but not the manufacturer) to collect them but many will refuse until

you take them to court.



The manufacturer is bound only by their warranty (if any). Unlike the

contract of sale a warranty has no implied terms - what it says is

what you get and no more. If the warranty requires you to ship the

batteries to the manufacturer you can try asking them to arrange

collection but, unlike the seller, they are under no obligation to do

so.

Thanks Peter that link looks useful. I'm only couriering them within the Uk about 150 miles but have no way of knowing whether they'll be airborne at any time!

On 19/08/2014 17:45, wrote:
....
Thanks Peter that link looks useful. I'm only couriering them within the Uk about 150 miles but have no way of knowing whether they'll be airborne at any time!


That probably depends upon how fast the van goes over any hump back
bridges en route.

--
Colin Bignell

In message , "Nightjar
\"cpb\"@" "insert my surname writes
On 19/08/2014 17:45, wrote:
...
Thanks Peter that link looks useful. I'm only couriering them within
the Uk about 150 miles but have no way of knowing whether they'll be
airborne at any time!


That probably depends upon how fast the van goes over any hump back
bridges en route.

Royal mail use air now. That's why they introduced the rule to ask for
contents. Post Office Counters staff quickly got fed up with it and it
seems to have been dropped.
--
bert

On Tue, 19 Aug 2014 09:45:09 -0700 (PDT),
wrote:

On Tuesday, 19 August 2014 15:20:20 UTC+1, Peter Parry wrote:
On Tue, 19 Aug 2014 03:39:21 -0700 (PDT),

wrote:



Any ideas how I could get them couriered and, most importantly, with insurance for loss, theft and damage?



Which country are you trying to return them to? The restriction on

carrying Lithium batteries by air is an International Air Transport

Association (IATA) one. As RM use airfreight within the UK as well as

overseas they won't carry them regardless. For road carriage the

rules are in the European Agreement concerning the International

Carriage of Dangerous Goods by Road (ADR). Special provision 188

covers the packaging for shipping. Drill batteries probably come

under UN 3481 : Lithium-Ion Batteries contained in equipment or packed

with equipment and are Class 9 packaging group 2 dangerous goods. The

consignor - the person or business shipping the goods - is responsible

for classifying, marking and packaging the dangerous goods.



Carriage of Dangerous Goods and Use of Transportable Pressure

Equipment Regulations 2009 put these various rules into UK law.



Some carriers will accept dangerous goods but usually only as

restricted items under a "no liability for loss or damage" clause.

They will usually (as you have found) also only handle consignments

from contract shippers they trust.



Interlink Express seem to be willing to ship one off's but you need to

contact their local depot.

http://www.interlinkexpress.com/lithiumbatteries/



If the batteries are faulty you can of course return them to the

seller if they have a local branch. You can also require the seller

(but not the manufacturer) to collect them but many will refuse until

you take them to court.



The manufacturer is bound only by their warranty (if any). Unlike the

contract of sale a warranty has no implied terms - what it says is

what you get and no more. If the warranty requires you to ship the

batteries to the manufacturer you can try asking them to arrange

collection but, unlike the seller, they are under no obligation to do

so.

Thanks Peter that link looks useful. I'm only couriering them within the Uk about 150 miles but have no way of knowing whether they'll be airborne at any time!

Didn't you have to write "Par Avion" on it for that to happen?


--

Graham.

%Profound_observation%

Graham. wrote:
Didn't you have to write "Par Avion" on it for that to happen?

Nope. Now Royal Mail send little by train, air is the only means of sending
stuff 'a bit quicker than by lorry'. So if they need to get it from the
East Midlands to Bournemouth, it might end up on a plane at some point.

Theo

PS Postal sorting 'fun':
http://www.theguardian.com/uk/2009/o...-postal-strike

On 19/08/14 11:39, wrote:
I don't know if anyone else has come up against this problem? I need to return my drill batteries (Lithium polymer type to the manufacturer for replacement under warranty but have now discovered that no couriers will carry batteries unless you are a business registered for this purpose! So my warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with insurance for loss, theft and damage?

label them as drill spare parts.


--
Everything you read in newspapers is absolutely true, except for the
rare story of which you happen to have first-hand knowledge. €“ Erwin Knoll

On Tuesday, 19 August 2014 15:34:26 UTC+1, The Natural Philosopher wrote:


label them as drill spare parts.



Then what happens if they go missing and I need to claim on the insurance? They will enquire as to exactly what the items were and knowing how insurance works will require all sorts of paperwork (receipts etc.) as proof before shelling out.

wrote in message
...
On Tuesday, 19 August 2014 15:34:26 UTC+1, The Natural Philosopher wrote:


label them as drill spare parts.



Then what happens if they go missing and I need to claim on the insurance?

The insurance will pay because they are drill spare parts.

They will enquire as to exactly what the items were and knowing how
insurance
works will require all sorts of paperwork (receipts etc.) as proof before
shelling out.

Not with a trivial courier claim.

Hang on, that is silly, you can buy batteries on ebay and not all of those
are from companies. Sounds like a bit of an excuse to me.
Brian

--
From the Sofa of Brian Gaff Reply address is active
wrote in message
...
I don't know if anyone else has come up against this problem? I need to
return my drill batteries (Lithium polymer type to the manufacturer for
replacement under warranty but have now discovered that no couriers will
carry batteries unless you are a business registered for this purpose! So my
warranty is effectively worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

On Tue, 19 Aug 2014 15:46:37 +0100
"Brian Gaff" wrote:

Hang on, that is silly, you can buy batteries on ebay and not all of
those are from companies. Sounds like a bit of an excuse to me.
Brian


I bet they don't say "Batteries" on the outside when they're shipped.

--
Davey.

"Davey" wrote in message
...
On Tue, 19 Aug 2014 15:46:37 +0100
"Brian Gaff" wrote:

Hang on, that is silly, you can buy batteries on ebay and not all of
those are from companies. Sounds like a bit of an excuse to me.
Brian


I bet they don't say "Batteries" on the outside when they're shipped.


I wonder how Pulse and Cocktails make their postal deliveries?

--
Adam

On Tue, 19 Aug 2014 19:57:35 +0100, "ARW"
wrote:

"Davey" wrote in message
...
On Tue, 19 Aug 2014 15:46:37 +0100
"Brian Gaff" wrote:

Hang on, that is silly, you can buy batteries on ebay and not all of
those are from companies. Sounds like a bit of an excuse to me.
Brian


I bet they don't say "Batteries" on the outside when they're shipped.


I wonder how Pulse and Cocktails make their postal deliveries?

I must lead a sheltered existence, I had to look that up.



--

Graham.

%Profound_observation%

On Tue, 19 Aug 2014 19:57:35 +0100
"ARW" wrote:

"Davey" wrote in message
...
On Tue, 19 Aug 2014 15:46:37 +0100
"Brian Gaff" wrote:

Hang on, that is silly, you can buy batteries on ebay and not all
of those are from companies. Sounds like a bit of an excuse to me.
Brian


I bet they don't say "Batteries" on the outside when they're
shipped.


I wonder how Pulse and Cocktails make their postal deliveries?


Simple, they supply batteries inside products. Not a problem (unless
they accidentally turn on in transit, then the postman delivers with a
grin).

--
Davey.

On 19/08/2014 19:41, Davey wrote:
On Tue, 19 Aug 2014 15:46:37 +0100
"Brian Gaff" wrote:

Hang on, that is silly, you can buy batteries on ebay and not all of
those are from companies. Sounds like a bit of an excuse to me.
Brian


I bet they don't say "Batteries" on the outside when they're shipped.


A couple of weeks ago, I ordered a couple of small butane gas cylinders
for my partner's hair curlers and they just came through the post in a
plain Jiffy bag.

--
Colin Bignell

wrote:
I don't know if anyone else has come up against this problem? I need
to return my drill batteries (Lithium polymer type to the
manufacturer for replacement under warranty but have now discovered
that no couriers will carry batteries unless you are a business
registered for this purpose! So my warranty is effectively
worthless.

Any ideas how I could get them couriered and, most importantly, with
insurance for loss, theft and damage?

Unless you really couldn't afford the loss, I'd recommend not bothering
with insurance. On average it will work out more expensive.

--
Mike Barnes
Cheshire, England