Had a problem with BT broadband.

The first question was

'Is this the number that you are having a problem with?'

Followed by

'Are you able to make and receive calls on this number?

Jonathan

On 15/11/2012 11:04, Jonathan wrote:
Had a problem with BT broadband.

The first question was

'Is this the number that you are having a problem with?'

Followed by

'Are you able to make and receive calls on this number?

The second question is not quite as daft as it sounds. We live in a
rural village and BT OpenReach have been camped out here now for three
weeks trying to sort out the mess of ancient wiring and ADSL installs.

At present amongst my friends in the village there are people with
various combinations of :

No dialtone or ringing but works OK for incoming calls if you are
psychic and pick up the phone at the right time.

Vague faint tinkle instead of ringing.

Nothing at all.

Noise levels that sound like you are on a seashore in a storm.

No ADSL sync or intermittent service.

Oh and the incessant ping ping ping of the BT line signal tracer on
everything which plays hell with my broadband throughput.

--
Regards,
Martin Brown

On 15/11/2012 11:04, Jonathan wrote:
Had a problem with BT broadband.

The first question was

'Is this the number that you are having a problem with?'

Followed by

'Are you able to make and receive calls on this number?

Jonathan

I had something similarly crazy - they asked me to call on the affected
line. Which was a dedicated SDSL line without any voice capability.

--
Rod

On 15/11/12 11:27, polygonum wrote:
On 15/11/2012 11:04, Jonathan wrote:
Had a problem with BT broadband.

The first question was

'Is this the number that you are having a problem with?'

Followed by

'Are you able to make and receive calls on this number?

Jonathan

I had something similarly crazy - they asked me to call on the affected
line. Which was a dedicated SDSL line without any voice capability.

"Please report any loss of Internet connectivity on our website"


--
Ineptocracy

(in-ep-toc-ra-cy) €“ a system of government where the least capable to
lead are elected by the least capable of producing, and where the
members of society least likely to sustain themselves or succeed, are
rewarded with goods and services paid for by the confiscated wealth of a
diminishing number of producers.

On 15/11/2012 12:32, The Natural Philosopher wrote:

"Please report any loss of Internet connectivity on our website"

Not completely as daft as it sounds. I can use my mobile phone to do
just that.

--
F

Ah yes, the good old if I get there first I'll rub out the chalk mark issue.

Brian

--
From the Sofa of Brian Gaff Reply address is active
"Jonathan" wrote in message
...
Had a problem with BT broadband.

The first question was

'Is this the number that you are having a problem with?'

Followed by

'Are you able to make and receive calls on this number?

Jonathan

Not everyone has a mobile capable of such things you know.

Brian

--
From the Sofa of Brian Gaff Reply address is active
"F" news@nowhere wrote in message
o.uk...
On 15/11/2012 12:32, The Natural Philosopher wrote:

"Please report any loss of Internet connectivity on our website"

Not completely as daft as it sounds. I can use my mobile phone to do just
that.

--
F

On 15/11/2012 11:04, Jonathan wrote:
Had a problem with BT broadband.

The first question was

'Is this the number that you are having a problem with?'

Followed by

'Are you able to make and receive calls on this number?

Jonathan

Of course calling them to tell them your BB isn't working comes after
the homehub thing has told you that you should look up the advice on
their web site.....
Our BT BB has gone down so many times they gave us a number to text to
save all the other stages. Really must look at the alternatives though
I suspect they all work off the same infrastructure.

On 15/11/2012 18:50, Brian Gaff wrote:
Not everyone has a mobile capable of such things you know.

Agreed, but I was offering it as an example of a way around the problem.

--
F